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Old Town Apartments

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240 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Liverpool, United Kingdom
Reviewed 2 weeks ago

Clean apartment good location for both the Old Town and Kazimierez the Jewish quarter. The apartment was spacious with very high ceilings and storage heaters in all rooms which made it nice and welcoming on our return from trips out. It was also well equipped with washing machine/iron/hairdryer etc. However it was dated and not like I expected after seeing...

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Helpful?
Thank Carol B
Dundee, United Kingdom
Reviewed 2 weeks ago

A group of 8 of us booked with Old Town Apartments for a recent trip to Krakow. On arrival we first had to go to the reception, which is on the main square, to collect the keys. The gentleman we spoke to was really nice and helpful and told us how to get to our apartment. We stayed in apartment...

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Helpful?
Thank Chelsea B
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Chelsea, Thank you for your kind review! We truly appreciate your kind words about our apartment and staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let the receptionist know that he made an impact during your stay. We hope to welcome you back to our apartments...

Cambridge, United Kingdom
Reviewed 2 February 2017

Good location just off the main square heading up to the Florian Gate. We were taken to the main office which was just round the corner and told how to get to the apartment - it would have been nice to have been taken personally as it was so close. The staff however were kind and helpful. When we found...

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Helpful?
Thank JasonMarple
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Jason, Thank you for giving us a perfect rating and for recommending our apartments to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Bratislava, Slovakia
Reviewed 16 January 2017

Okay, so it won't be only my feeling, apparently it's true. We were supposed to be accommodated at something shown in the pics, but we ended in something completely different, huge pro of this move will be, that we were much closer to the city center what was appreciated as we've arrived because of Christmas market. For the place we...

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Helpful?
Thank Peter Z
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Peter, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to our apartments in the near future. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Billingham
Reviewed 10 January 2017 via mobile

Smack bang in the center of Krakow main square, but a few yards through a courtyard for privacy. The apartments (sleeps 6) was spacious and like somebody's home. Large kitchen with settee and z table seating 6. Central heating was great as it was -4 outside on a night. Slight drawback was the climb to the third floor as there's...

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Helpful?
Thank John H
Joanna K, Manager at Old Town Apartments, responded to this review

Dear John, Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay. As we manage a few buildings, we have also apartments in a building with an elevator. Maybe next time if you would like to saty with us, please contact...

Reviewed 7 January 2017 via mobile

We stayed here in December before Christmas and we were extremely well looked after. Very clean andwell maintained with helpful staff. I think the girls name was Kate. I would recommend staying here and we will return again soon we hope!

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Helpful?
Thank Josh S
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Josh, Thank you for your kind comments. I will be sure to let Kate know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Kind Regards, Joanna Kolodziejczyk-Kobylecka Manager

Reviewed 5 January 2017 via mobile

What can I say myself and my friend arrived here on 23 November 2016 and we were blown away with the wonderful apartment we stayed in. It was so spacious. The apartment we were allocated was Aurora apartment on Slawkowska St. This was right in the heart of the main square and whilst it was above a jazz club we...

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Helpful?
Thank Sonia J
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Sonia, Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind regards, Joanna Kolodziejczyk-Kobylecka Manager

Manama, Bahrain
Reviewed 4 January 2017

The WORST, most MISERABLE experience I have ever had in a hotel. Electricity was out when we arrived and went out again during the night, heating was 14 degrees and never made it higher as the electric thermostats kept turning off. The apartment is furnished with only the most basic things. An apartment for 8 people with ONE bathroom. Horrid...

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Helpful?
Thank Brandon M
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Brandon, I am so shocked to read your bad opinion, especially when we talked yesterday and I refunded you 50% of the total cost, which you accepted as a compensation and you also sent us the New Year's wishes to the whole team... I think your opinion is very harming and I would like to present our point of...

Co Meath
Reviewed 15 November 2016 via mobile

Myself and my two teenage children stayed in Old Town Apartments for a city break during mid term. When we arrived our driver dropped us at the door of the apartments. I realised the office was in a different location. Despite instructions from the man in the office we still couldn't find it. The man was so helpful he came...

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Helpful?
Thank An-Uaimh
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Guest, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let all the staff know that they made an impact during your stay. Now I remember the moment when you came to our...

Dorset, United Kingdom
Reviewed 13 November 2016 via mobile

Me and my partner visited krakow last week and really enjoyed our stay at this apartment. We stayed in the Kazimierz apartments( budget ) and it was great! We had cooking facilities, a fantastic shower and a lovely sized bedroom. ( apartment 18 , Queen ) The apartment was about 15 mins walk to the old town centre and was...

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1Thank Katie L
Joanna K, Manager at Old Town Apartments, responded to this review

Dear Katie. Thank you for giving us a perfect rating and for recommending our apartment lto other travelers. I'm sure our entire staff (also the gentelman at the reception :) ) enjoyed catering to your needs as much as you enjoyed your stay. We hope your next visit is just around a corner :) Kind regards, Joanna Kolodziejczyk-Kobylecka Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Old Town Apartments

Address: Main Square 34, Krakow 31-007, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Stare Miasto
Price Range: $64 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Town Apartments 3*
Number of rooms: 31
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Also Known As:
Old Town Apartments Hotel Krakow
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Questions & Answers

Here's what travellers have asked, with answers from Old Town Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid at all cost. Not worth any savings you may think you've found.”
 of 5 bubbles BrandonM279, 3 Jan 2017 | Read review
“Ask lots of questions beforehand to clarify requirements”
  • The 'better' bed
  • Dining table
  • Cupboard/drawers
 of 5 bubbles johnlM4246BN, 11 Oct 2016 | Read review
“As for an apartment at the back away from the street.”
 of 5 bubbles Shelagh9, 8 Dec 2015 | Read review
“Perfect for safe, group travel”
 of 5 bubbles thoms469, 9 Aug 2015 | Read review
“Avoid apartment Venus if you need WI FI”
 of 5 bubbles Pieroska, 8 May 2015 | Read review
5 of 5