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Arsenal Palace Diament Hotel

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102 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2016 via mobile

Excellent hotel nice big rooms. Friendly staff fantastic GYM and Spa. Friendly service all the rooms super clean. The restaurant is nice the food is fresh and good. The menu is small but you will find only good thinks in

Helpful?
Thank udo-Deppisch
Klaudia G, Dyrektor generalny at Arsenal Palace Diament Hotel, responded to this review

Dear udo-Deppisch, Thank you very much for choosing Hotel Diament Arsenal Palace and for such excellent opinion. We are really pleased that hour stay in our Hotel was so good for you. Thanks for your words of apprecation for our hotel and rooms, our team, SPA, services, restaurant and also food. It i san honor for us to have such... More 

Wroclaw, Poland
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2016

One of the nicest hotels I have had the pleasure of staying in. The staff were incredibly professional and friendly and we felt very welcome and well taken care of from the moment we arrived. The hotel boasts some wonderful facilities all of which are at no extra cost (pool, jacuzzi, wet/dry sauna). The restaurant staff were particularly attentive, welcoming... More 

Helpful?
Thank Wroclad
Klaudia G, General Manager at Arsenal Palace Diament Hotel, responded to this review

Dear Wroclad, Thank you so much for staying at Hotel Diament Arsenal Palace. We are so happy that you enjoyed your time with us and really do appreciate your recommending us. We are delighted to see that you appreciated comfort and cleanness of our rooms as well as our staff and food. I kindly invite you to visit us again.... More 

Andorra la Vella, Andorra
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 30 July 2016

This trip was my first trip ever to Poland. Visiting Moto-Profil, I consider to have a short trip with taxi in the morning, so this hotel was just 4 miles away. When I arrived the hotel, everything was well organized from stepping out of the cab. The front desk was served by two very friendly ladies, they wished welcome and... More 

Helpful?
Thank OleMortenLonli
Klaudia G, General Manager at Arsenal Palace Diament Hotel, responded to this review

Dear Ole MortenLonli, Thank you very much for choosing Hotel Diament Arsenal Palace. We are really very pleased that your stay in our Hotel was so excellent for you. Thank you for your words of appreciation for our team, services, hotel and also our restaurant food. It is an honor for us to have so satisfed guests. We really hope... More 

Ostrava, Czech Republic
Level Contributor
69 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 May 2016

on first sight I loved this hotel, but later when you look better interior wasn´t so good, every light was different, walls in conference room were wet, it looked really unpretty.... food was good but nothing special, and prices too high, I don´t think that quality of the food is so big, that soup will costs 7 euros.

Helpful?
Thank Tereza V
Klaudia G, General Manager at Arsenal Palace Diament Hotel, responded to this review

Dear Tereza V, Thank you very much for choosing Hotel Diament Arsenal Palace. We are vey happy that you loved our hotel and appreciated our food. In our Hotel we have 7 conference rooms, each with a different functionality and design.I hope next time we will choose the more comfortable conference room for you. We really hope that we can... More 

Poznan, Poland
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 April 2016

Close to a very big park an old fashioned traditional hotel with cosy rooms. Clean spacious rooms equipped with old fashioned furniture. Unfortunately no coffee and tee amenities. Friendly staff will provide you with a kettle and cups if you need them.

Helpful?
Thank janstag
Klaudia G, General Manager at Arsenal Palace Diament Hotel, responded to this review

Dear janstag Thank you so much for staying at Hotel Diament Arsenal Palace We are so happy that you enjoyed your time with us and really do appreciate your recommending us. We are delighted to see that you appreciated our location next to big Silesia Park, and comfort and cleanness of our rooms as well as our staff. We do... More 

New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2016

I did not want to write this review hoping to get some apology or explanation from the hotel management. Unfortunately, it did not happen, Have been coming to this beautfiul hotel for many years. Unfortunately, there have been many changes, unfortunately, for worse- new, unprofessional staff, lack of care and loyalty for regular guests. The recent stay was a disaster.... More 

Helpful?
1 Thank ewainlondon25
Chorzow, Poland
Level Contributor
248 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 22 December 2015

Indulge yourself in XVIII century, order tasty snacks and delicious main course, all glass of superior wine and you will not imaine you are in post-industrial city Chorzów. Easy transportation from Katowice, close to Silesia Park, car parking, comfortable rooms, spa and delisious breakfast. Just great option with good value for money!

Helpful?
1 Thank HappyChris008
Klaudia G, General Manager at Arsenal Palace Diament Hotel, responded to this review

Dear HappyChris Thank you for choosing Hotel Diament Arsenal Palace in Chorzów and for your kind words. We take great pleasure in creating positive and memorable experiences for our guests and we are so happy we met your expectations. We very much look forward to welcoming you back again and thank you for reviewing your experience. Best Regards, Klaudia Grabiec... More 

UK
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 29 November 2015

Stayed here on business for 1 night. My room was dated and the bathroom small, no little extras provided like toiletries or a kettle.The location was not good, not the hotel's fault, neither was the fact that it was 1 November so nothing at all was open nearby. I had to find a petrol station to buy some snacks but... More 

Helpful?
Thank Laineybeee
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 October 2015 via mobile

Very very nice hotel. Close to Katowice city centre and Chorzow city centre. Quiet and very clean. Staff very wonderful and helpful with everything. Great food (breakfast and dinner). Wifi works well in all areas. The only minus was the bar closing too early. One night I went in and asked for a drink and the barman said he can... More 

Helpful?
Thank MysteryGuest36
Koszalin, Poland
Level Contributor
149 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 19 September 2015 via mobile

I came to hotel late and leaved it very early so I do not have big experience. They tried to make this hotel in old fashion and it is but too many cheap staffs they used to make there atmosphere like they wanted. Staff was really nice and kind so we had fast check in and out. Mattress too stiff.... More 

Helpful?
Thank ZibiKoszalin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Arsenal Palace Diament Hotel

Address: ul. Ignacego Paderewskiego 35, Chorzow 41-500, Poland
Region: Poland > Southern Poland > Silesia Province > Chorzow
Price Range: $38 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Arsenal Palace Diament Hotel 4*
Number of rooms: 115
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Questions & Answers

Here's what travellers have asked, with answers from Arsenal Palace Diament Hotel staff and other travellers.
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Questions? Get answers from Arsenal Palace Diament Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“0urs was on the 4th floor it was very quiet”
 of 5 bubbles 881kaths, 21 Nov 2014 | Read review
“With AC, doube beds, non smoking with bath tub.”
 of 5 bubbles adamo611, 9 Jul 2014 | Read review
“If the wifi does not have a good reception on your room, make sure to ask for an Ethernet cable at the reception and connect it in the room. It's worth it.”
 of 5 bubbles Lysin, 9 Aug 2013 | Read review
“Book an A/C room in the back of the building”
 of 5 bubbles TheButterflyEffect75, 5 Jun 2011 | Read review
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