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Clarion Congress Hotel Ostrava

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Clarion Congress Hotel Ostrava
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114 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Brno, Czech Republic
Reviewed 18 July 2016

Clean and cozy hotel with friendly and polite staff. We had wonderful and cheap lunch at their restaurant. Fast Wi-Fi everywhere, free spa area and parking for hotel guests. We even managed to lose the parking ticket and nobody was angry with us. It's not far from D1 highway. Great location if you're heading for Colours of Ostrava, Ostrava Aréna...

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Helpful?
Thank Denisa K
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear Mrs. Denisa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be...

Barcelona, Spain
Reviewed 15 July 2016 via mobile

The front of house staff were fantastic and the bar staff were in a league of their own, Levinger, who seemed to be the man to sort things out was a complete gentleman and put us at our ease. I would strongly advise everyone I know to spend time there. Smiley face.

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Helpful?
Thank mickrathome
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even...

Reviewed 30 June 2016 via mobile

Very clean hotel with alla you need and you want from a 4* hotel. Clean and elegant rooms, cafee and tea facilties in the Room. Very nice brakfast. Unfortunately is noto in the city center...bit OK with a car isn t important. I woudl vive 4* and half....

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Helpful?
Thank Bizio74
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, we would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Reviewed 10 June 2016 via mobile

I went with my daughter who is 7 for a dance competition. The hotel was very nice , there was a restaurant in the hotel which means we didn't have to venture out. Food was to a good standard. All the staff we very friendly and helpful. Really enjoyed our stay. Would definitely recommend this hotel.

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Helpful?
Thank Anella L
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

San Francisco Peninsula
Reviewed 5 June 2016

We were there for a week. Our room on the 5th floor was probably one of the best, with 2 rooms - a small mini-suite. Rooms on the 2nd floor were much smaller. Our room, 509, was well planned out and we were pleased. The worst things about the room: terrible amenities in little tear packets, and the shampoo didn't...

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Helpful?
Thank lsmkw
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind...

Munich, Germany
Reviewed 24 March 2016 via mobile

Ostrava is a town quite diffuse, so having accommodation and conference in the same venue is ideal. This hotel has lots of facilities, and expert personnel to manage them. Also the part more related to the hotel (reception, room, breakfast) was more than satisfactory, and made my staying very enjoyable.

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Helpful?
Thank Luigi_sr
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking...

Prague, Czech Republic
Reviewed 24 March 2016 via mobile

Even is a bit far from a city center Ostrava. They provide highly professional service. Nice and clean rooms with a complimentary gift 90min free in their welness centrum. WiFi works great, fast and also include a room price. I recomend your stay in.

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Helpful?
Thank Jeesiik
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, we would like to thank you for taking the time to complete such a kind feedback. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Radim Beneš General Manager Clarion Congress Hotel Ostrava****

Prague, Czech Republic
Reviewed 23 March 2016

The hotel is very nice, I was satisfied with the accommodation. But what has ruined my experience was the extremely poor service in the restaurant. We were group of 12 people in almost empty restaurant on Monday evening. Two waiters try to server us and it was disaster. It took long, they did not communicated with each other. The first...

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Helpful?
Thank Ivo N
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding to our restaurant service on your recent visit. I have shared your feedback with the waiters to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and...

Cork, Ireland
Reviewed 20 March 2016 via mobile

Stayed here for 2 nights while on a business trip. Large hotel on the outskirts of Ostrava. Lovely comfortable room, fast wifi. Food was great and catered for special dietary requirements. Didn't get time to use the pool unfortunately. Would definitely stay here again.

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Helpful?
Thank NiamhK0068
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Budapest
Reviewed 15 February 2016 via mobile

Location is far from center but closed to some convention place. Big parking lot .... not free. Very polite reception staff working fast. Flexible service. Nice big rooms. Delicious dinner. Nice staff at the bar. The breakfast staff was unfriendly and some food and the milk were not fresh.

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1Thank pengemex
RadimBenes, General Manager at Clarion Congress Hotel Ostrava, responded to this review

Dear guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Clarion Congress Hotel Ostrava**** is located in a quiet area of Ostrava, just few minutes from the city centre. This property is the nearest hotel accommodation to the Ostrava-Mosnov international airport (just 20 km away). The hotel offers easy access to D1 and all the other major international motorways and is conveniently accessible by public transport from nearby railway and bus stations.The hotel boosts 169 rooms and suites. All rooms are air-conditioned and equipped with complimentary Wi-Fi, SAT TV, direct-dial telephone, bathroom with bathtub or shower.Clarion Congress Hotel Ostrava is an important regional venue for conferences, conventions, company, and business meetings. Multifunctional CEZ Arena (home to concerts, premier sporting and special events and offers 10 500 seat capacity) and SSK Vitkovice City Stadium sports complex are only a 2 minute walk from the hotel. ... more   less 

Additional Information about Clarion Congress Hotel Ostrava

Address: Zkracena 2703/84, Ostrava 700 30, Czech Republic
Region: Czech Republic > Moravia > Moravian-Silesian Region > Ostrava
Price Range: $68 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Clarion Congress Hotel Ostrava 4.5*
Number of rooms: 169
Reservation Options:
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Hotel Style:
#3 Business Hotel in Ostrava
#4 Luxury Hotel in Ostrava
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Questions & Answers

Questions? Get answers from Clarion Congress Hotel Ostrava staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor of main hotel - bigger rooms (mini-suite), better view”
lsmkw, 4 Jun 2016 | Read review
“I suppose there is no view from any of the rooms I certainly recommend the suite”
529andys, 29 Dec 2013 | Read review
“Pay extra for Superior room which includes breakfast and free parking”
nwajlg, 1 Nov 2013 | Read review
“I do not know how much you can influence it but do not stay in back track of the hotel as we stayed.”
EunikaD, 7 Jul 2013 | Read review
“All rooms seem to be quiet, I stayed on the 6th (top) floor, window facing a meadow, towards the airport. The only issue was a barking dog somewhere in the neighborhood - even the hotel staff mentioned this issue and unfortunately nothing can be done about that. But if you close the windows, all is good. (Windows open!)”
zlaton, 28 Sep 2012 | Read review
5 of 5