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Mercure Ostrava Center

Traveller (163)
Room & Suite (82)
Dining (23)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Ostrava Center is a brand new 4star hotel in the city center of Ostrava with 139 rooms, restaurant, bar, summer terrace, fitness area with a steam bath and excellent meeting facilities fully equipped with state of the art technology. Only 10 minutes from the Central railway station and within the walking distance to the cultural and commercial parts of the city as well as the famous and trendy Stodolni street.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Trendy
Centrally Located
HOTEL CLASS
561Reviews
201Photos
3Q+A
62Room tips
Traveller rating
  • 372
  • 160
  • 16
  • 7
  • 6
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Popular mentions
Nice hotel in the center, very helpful staff on the front desk and restaurant. Try the tasting menu very good food. Lots of choice at breakfast and the Sauna area is nice too. Will definitely use again if my travels take me back to Ostrava.
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Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
Responded 2 Jan. 2019
Dear Guest, Thank you for your recent stay at our hotel and for taking time to write us a lovely review! I will pass your kind comment to my team, I am sure they will appreciate it greatly. It would be a great pleasure to be able to look after you at our hotel again, so please let us know if you plan to come back. Once again thank you, and take care. Kindest regards Vladimir Sic, General Manager
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I am a regular guest in this hotel and it is positive to mention that the overall services is professional and good. I had only one but... Over the last years the the quality of the breakfast was reduced. It was good to see that this was improved. Now it is again on the level
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Review collected in partnership with Accorhotels.com
Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
Responded 2 Jan. 2019
Dear guest, We very much appreciate your comments regarding your stay at the Mercure Ostrava. It is always a pleasure to receive such feedback. I will share your comments and remarks with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Vladimir Sic, General Manager
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+4
We just have a rest for a night. Personal are helpful. Registered took a time. We are not satisfied With room. İt is floor 0. View to cars lamps.!!!! Hotel is near to centrum. Have a good breakfast. İt was 13€, a bit expensive. And parking fee is also expensive. İt was 9€.
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Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
Responded 6 Dec. 2018
Dear Guest. Thank you very much for your review and opinion. We are happy that you were satisfied with our service. I would like to suggest to book Privilege Room (higher floor, free access to Privilege Lounge with 24 hours food and drinks) for your next stay. We hope to welcome you in Mercure Ostrava soon. Vladimir Sic, General Manager.
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While travelling from Lodz in Poland to Bratislava in Slovakia I decided to make an one-night stop in the famous Moravian mining town of Ostrava. Travelling by train at night is half the fun, nothing to see outside, and this logistical combination allowed me to schedule the
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Review collected in partnership with Accorhotels.com
Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
Responded 6 Dec. 2018
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Please contact me before your next visit, I would love to thank you personally for your kind words. Kindest regards, Vladimir Sic, General Manager
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Very nice, centrally located big hotel in the heart of downtown, close to numerous small restaurants and within walking distance to Karolina mall, an excellent multilevel indoor shopping mall with a variety of shops and restaurants. Spacious, well equipped rooms with extra
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Response from Mercure_Ostrava, General Manager at Mercure Ostrava Center
Responded 26 Nov. 2018
Dear Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers and tips for improvement from our side. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. Please contact me before your next visit, I would love to thank you personally for your kind words. Kindest regards, Vladimir Sic, General Manager
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Photo provided by managementMercure Ostrava Center
Standard double room
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12345617
What is the parking pirice?
Are there air conditioning in the rooms?
I am staying in a Privilege Room and the air conditioning is working well whilst outside the temperature is a sweltering 30 degrees.
-1 votes
"Makes no difference."
"Book another hotel"
"If you are settled in left corner of the building you will get a beautiful view church"
"I loved my stay at 3 rd floor,"
"Good view from 3rd floor or higher at streetside. Very quite are rooms at inner parkingplace side."
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12345613
PRICE RANGE
USD 58 - USD 125 (Based on Average Rates for a Standard Room)
LOCATION
Czech RepublicMoraviaMoravian-Silesian RegionOstrava
NUMBER OF ROOMS
139
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