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Barcelo Brno Palace

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#2 of 56 Hotels in Brno
Certificate of Excellence
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1 room 2 adults 0 children
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Barcelo Brno Palace
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913 Reviews from our TripAdvisor Community

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Showing 605: English reviews
Houston, United States
Reviewed 14 February 2017 via mobile

My husband and I stopped in Brno during our Prague trip to check out the sites. He picked this hotel based on a friends recommendation and I am so glad he did. It's amazing! Not only is the hotel Beautiful but the staff is so friendly. The room was stocked full of great amenities (lush bathrobes, jetted tub, mini bar)...

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Helpful?
Thank Amber M
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are also happy to read your marvelous words toward our staff. Thank...

Reviewed 13 February 2017 via mobile

Stayed here with my wife for our 10th wedding anniversary, Wonderful hotel with perfect location close to everywhere. Excellent service during the dining. Hotel staff are very attractive. Beautiful breakfast with large selection. Very clean room and comfortable.

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Helpful?
Thank Abdo S
Oscar C, Director General at Barcelo Brno Palace, responded to this review

Dear Abdo, Thank you so much for having taken the moment to share your feedback on TripAdvisor. We are really happy to read your wonderful words toward our staff and food quality Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

Pilsen, Czech Republic
Reviewed 12 February 2017 via mobile

I visited this hotel many times and staff in this time was not friendly... 5 star hotel and nobody help me with my luggage. Nobody asked ne or my wife if we want help... In the lobby bar staff not come to table and after my notice she bring me hot beer... :-) What is always perfect is breakfast and...

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Helpful?
Thank dusanhrich
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We also regret your comments about the lack of help during your check in. It could have been the case that our porters where busy in that moment due to last days our...

Reviewed 10 February 2017

All light in my room were constantly blinking and the only solution was to switch them off and use my own torch. I notified reception in the morning and ask them to give me at least a compansation but nobody came back to me.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank Michal R
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Moreover, as we...

Reviewed 10 February 2017

Barcelo is a solid luxury business hotel with a great location (even people from Prague like me can easily find it:) Lobby looks interesting and impressive, rooms a little bit small but well furnished, bathrooms standard and clean. Breakfast room is relatively small and uninteresting but the selection was more than satisfying, including fresh mango etc. The parking is off-site...

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Helpful?
Thank Eva T
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, First of all we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotel Group and for choosing our Barceló Brno Palace hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Your wonderful words toward our Hotel and...

Warsaw, Poland
Reviewed 9 February 2017

great place to stay even for short time, amazing interior, great room, 24/7 sauna ready, central location in old city, good for jogging around old castle, clean and silent place, fresh fruits available - just perfect

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank szczygielskit
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you so much for your great feedback about your stay in our Hotel and for having taken the time to share it on TripAdvisor. We really hope we can see you once again in the future. Best regards, Oscar Cao Operations Manager Barceló Brno Palace

Bratislava, Slovakia
Reviewed 7 February 2017

The rooms are spacious&clean. I missed carpets, so the room had cold impression on me (not good for 5*). The wellness is terrible, there is one sauna with no place to rest. The breakfast was very good. In overall I loved my stay here.

Review collected in partnership with Barcelo Hotels & Resorts
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Thank 268tomas
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló Brno Palace we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Regarding your comments about place to rest we take note of your comments and pass them into our Quality Department in order...

London, United Kingdom
Reviewed 6 February 2017

Very nice Hotel and a splendid welcome, nice room and very good connectivity. On the down side the Atrium whilst very good looking is a little cold and soulless but you could forgive that. The TV in the room was a little temperamental but to be fair it was -8 and snowing like crazy so it could have affected the...

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Helpful?
Thank Peter E
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you so much for having taken your time to share your feedback on TripAdvisor. We are glad to see that in general terms your stay wth us reached ypur expectations. On the other hand, we have taken note of your comments about the service during breakfast time and we pass them into our F&B Manager. Again we...

Solana Beach, California, United States
Reviewed 3 February 2017 via mobile

I was received so kindly and personally. A glass of champagne, introduction to the city and Christmas market. Lovely room and good breakfast. Everything was so joyful. BRNO is a great city to visit with all its art deco, liberty and baroque architecture.

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Thank AnnKatrin P
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear guest, Thank you so much for having taken the time to share your opinion on TripAdvisor. We are very glad to read that you enjoyed your stay with us during Christmas time. Thanks as well for your marvelous comments toward our rooms, breakfast and friendliness of all our staff members. We hope we can see you in a future...

London, United Kingdom
Reviewed 19 January 2017

It was only a short stay at the Barcelo for us however, we’ve left disappointed. The whole place makes you feel like it’s all show but no substance. Yes, the building looks beautiful from the outside and yes, it has got an impressive atrium but that’s about where the superlatives end. Brno is not that big so it isn’t hard...

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Helpful?
Thank Globe27trotter
Oscar C, Operations Manager at Barcelo Brno Palace, responded to this review

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Brno Palace

Address: Shilingrovo namesti 265/2, Brno 602 00, Czech Republic
Region: Czech Republic > Moravia > South Moravian Region > Brno
Price Range: $122 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Barcelo Brno Palace 5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comsa Brno Palace Hotel Brno
Hotel Style:
#1 Business Hotel in Brno
#2 Luxury Hotel in Brno
#2 Romantic Hotel in Brno
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Brno Palace staff and other travellers.
8 questions
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Questions? Get answers from Barcelo Brno Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for junior suite”
 of 5 bubbles Mave75, 17 Mar 2017 | Read review
“Get a room that overlooks St Peter and Pauls church.”
 of 5 bubbles BrianRM70JA, 8 Mar 2017 | Read review
“I was not very happy with the view into the street below but no noise problem.”
 of 5 bubbles 597evat, 9 Feb 2017 | Read review
“Junior Suites are very well equipped and generously proportioned.”
 of 5 bubbles petere355, 6 Feb 2017 | Read review
“take the quite side at the back side of the left corridor of the hotel”
 of 5 bubbles poverakker, 11 Jan 2017 | Read review
5 of 5