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EA Hotel Crystal Palace

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EA Hotel Crystal Palace
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312 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Reviewed 2 days ago NEWvia mobile

I can recommend this hotel. Friendly and helpful staff. Very good buffet breakfast. Small rooms, but with all you need. Near city centre. Near metro station I.P.Pavlova. There is very small traffic near hotel and low noise.

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Helpful?
Thank David R
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear David R, thank you for your reservation and for your kind words, we always try to make our guests to feel like at home during their stay and we are truly happy it was a pleasant expirience for you. We hope to welcome you at our hotel again. Thank you and have a nice day. Lukáš Červený Hotel Director.

Rotterdam, The Netherlands
Reviewed 15 October 2016 via mobile

Nice, clean hotel. Everything looks decent with some minor things like some broken tiles in the bathroom and analog television. The room we got was a little noisy, although we heard nothing from outside. This hotel looks like a good choice if you want to stay in Prague.

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Helpful?
Thank TomTomB100
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear TomTomB100, thank you very much for your nice review. We are happy, that you enjoyed your stay and it will be our pleasure to host you again! Best regards. Lukáš Červený Hotel Director.

Reviewed 28 June 2016

Spent a week there just 5 minutes away from Charles Square and 10 Wenceslas Square. 20 minutes from Charles Bridge and Old town square. Rooms are comfortable and Breakfast and Dinner were good. Downside is that hotel is small with a small lobby and breakfast room

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Helpful?
Thank Cikkuspit
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Cikkuspit, thank you for your kind review. Hopefully, you will visit us soon again. Thank you and have a nice day. Lukáš Červený Hotel Director.

Gold Coast, Australia
Reviewed 26 June 2016

We found the hotel, fairly modern, clean and organised, the rooms were nice. The Breakfast buffet was good, and in a nice spot. You can walk to most places around Prague and we found it a good base. All in all, a good hotel at a good price in a good area!

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Helpful?
Thank Easytravel101
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Easytravel101, thank you very much for taking the time to share your feedback and extremely gracious words. It was great to hear of your experience with us and we are very glad that we met your needs. I hope to have the opportunity to welcome you back in the near future. Thank you and have a nice day. Lukáš...

Reviewed 7 June 2016 via mobile

we booked our room on Priceline and got a really great deal! the room was nice, big comfortable 1 mattress bed, the staff was very friendly, it's centrally located in a close walk to the city centre, but our favourite part was the breakfast! just absolutely beautiful spread with everything you could want. would definitely come back for this place!!!

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Helpful?
Thank Anthony L
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Anthony L, thank you for your review. We are very glad that you enjoyed your stay and we hope to host you again. Thank you and have a nice day. Lukáš Červený Hotel Director

Boldon, United Kingdom
Reviewed 6 June 2016

This was a package with Imagine Cruises, it started with a stay in Prague at a 4 star Hotel. Alas we were diverted from the 4 Star Ramada to the Crystal palace which is no more than a 2/3 Star hotel. We travelled independently from the airport and when our taxi pulled up at the entrance, in a cobbled side...

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Thank JackBoldon
Belfast, United Kingdom
Reviewed 5 June 2016 via mobile

Stayed at the Crystal Palace in May 2016 the hotel staff were great willing to sort out any problems we had,the rooms were basic but very clean, we just booked for bed and breakfast, we never got to breakfast so not sure what it's like, it's about a good 10 minute walk to town centre which is down hill great...

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Helpful?
Thank Gail M
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Gail M, thank you very much for your kindly feedback. I am really glad that you were satisfied with our services and also hope that you will come back again. Thank you and have a nice day. Lukáš Červený Hotel Director.

Leicester, United Kingdom
Reviewed 4 June 2016

Good hotel and rooms clean. Breakfast is also very good and has a lot of variety. It is walking distance to major tourist places. Staff helpful. Shops and restaurants a few streets away. Area is quiet but feels safe.

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Helpful?
Thank vishalpathak18
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Vishalpathak18, thank you very much for your review. We are glad that you enjoyed your stay in our hotel and we hope to host you again. Thank you and have a nice day. Lukáš Červený Hotel Director.

Camberley, United Kingdom
Reviewed 2 June 2016

Firstly when the coach parked in the main road, all passengers were expected to pull all their luggage down a small cobbled side street on a sharp incline, there was no luggage trolley and no member of staff came to assist even though there were elderly people who were obviously struggling. The Hotel reception staff were truly appalling, never made...

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Thank Ilyana2013
SouthShields
Reviewed 27 May 2016

We were placed in this hotel as part of a package from Imagine cruising. After arriving late we were given a box room next to the elevator with a grim view. We had been to Prague a few times so knew our way around but this did not stop us getting lost on our return to the hotel the next...

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Helpful?
Thank Colin-Pauline
Lukas C, Manažer at EA Hotel Crystal Palace, responded to this review

Dear Colin- Pauline, thank you for your review. However I can not entirely agree with your comments and at the same time I want to apologize for your dissatisfaction. The main square is about 10 minutes by walk. Thank you and have a nice day. Lukáš Červený Hotel Director.

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about EA Hotel Crystal Palace

Address: Mala Shtepanska 1399/17, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 2
Price Range: $74 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EA Hotel Crystal Palace 4*
Number of rooms: 65
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Also Known As:
Euroagentur Hotel Prague
EA Hotel Crystal Palace Prague, Bohemia
Hotel Style:
#226 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from EA Hotel Crystal Palace staff and other travellers.
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Questions? Get answers from EA Hotel Crystal Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor was quiet”
 of 5 bubbles JackBoldon, 6 Jun 2016 | Read review
“Generally all rooms seemed good.”
 of 5 bubbles vishalpathak18, 4 Jun 2016 | Read review
“Ask for one of the few rooms with patio doors”
 of 5 bubbles Colin-Pauline, 27 May 2016 | Read review
“do not aksept room 402”
  • lock of the door from inside
 of 5 bubbles dardaneagle, 10 May 2016 | Read review
“Double room ”
 of 5 bubbles tonka90, 16 Jan 2016 | Read review
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