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Iron Gate Hotel & Suites

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#117 of 668 Hotels in Prague
Certificate of Excellence
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808 Reviews from our TripAdvisor Community

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Showing 604: English reviews
San Antonio, Texas
Reviewed 22 September 2016

In the center of Old Town, the location was great. The hotel was very clean and the food was very good. But the best part was Lenka, the young woman, who spoke English, at the front desk. She was wonderful and very helpful. The best asset this hotel has. Thank you for all the help you provided. Hope to return...

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Helpful?
Thank SoloTraveler2013
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear SoloTraveler2013, Thank you for your review and I am delighted to read that you enjoyed your recent visit with us. I thank you for your compliments regarding the cleanliness, the food and Lenka at the reception. I do hope I may have the pleasure of welcoming you back to the Iron Gate Hotel & Suites in the future. Kind...

Amsterdam, The Netherlands
Reviewed 21 September 2016

This is my 2nd stay here and I would give it 5 stars for location and desk staff. However it was let down rather by construction work that didn't disturb us but is unsightly. Also the breakfast staff were casual at best. Gossiping with one another seemed more important. On our 2nd morning 1 girl was doing everything and the...

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Helpful?
Thank dianakuyp
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear dianahemeon, Thank you for taking the time to review your recent visit to the hotel and I am delighted to read your kind comments regarding our reception staff. Please accept my sincere apologies for the troubles you had with your door lock. I also note your comments with regard the waiting staff, I will personally look into that matter...

Reviewed 21 September 2016

my husband, Father and i have just returned from a 3 night stay at Iron Gate. We were really impressed - the hotel is located in an old building, with lots of original features and although it is just off the main square in Prague it was quiet and restful. The rooms are very spacious and decorated in a retro/modern...

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Helpful?
Thank Joanna K
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear Joanna K, Thank you for taking the time to review your recent visit to the Iron Gate Hotel & Suites and I am delighted to learn that you enjoyed all aspects of your experience. I also thank you for your compliments regarding the rooms, the breakfast and the staff. I look forward to the pleasure of welcoming you back...

Kelso, United Kingdom
Reviewed 20 September 2016

Our first impressions of this hotel were favourable, the entrance and reception areas seemed to be 5 star. Little else of the hotel and its facilities lived up to this rating. Staff were for the most part polite but distant. Building works marred our stay in several ways, noise and dust and lack of amenity mostly. No on site restaurant,...

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Helpful?
1Thank Euanmr
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear Euanmr, Thank you for taking the time to review your recent visit to the Iron Gate Hotel & Suites. I am disappointed to note your comments regarding our facilities and breakfast food which I can assure you is always prepared fresh every morning. Our hotel is undergoing a major renovations and I am really sorry if any of the...

Belfast, United Kingdom
Reviewed 19 September 2016 via mobile

We usually stay in the 3 star Cloister Inn but couldn't get a room as it was fully booked. So we had great expectations about what 5 star would give us. This was our 8th time in Prague so we have quite a bit of experience staying in the city. Negatives The biggest let down was the shower. It's a...

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Helpful?
Thank shunky
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear shunky, Thank you for staying at the Iron Gate Hotel & Suites and for your review. I am both sorry and disappointed to learn of the shortcomings you experienced during your recent stay and I am sorry to note of the troubles with regard to your shower and the service of tea with your breakfast. Our hotel is undergoing...

Reviewed 17 September 2016

Boy oh boy I haven't had such an awful experience in awhile. Get ready, there's a lot to cover. We arrive at the hotel and there is only one lady handling guest services and she was busy helping a clueless man with some booking stuff. We walk in, and set our pile of luggage down on the floor, and no...

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Helpful?
Thank Whirled P
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear Whirled P, Thank you for your most recent review. I am disappointed to learn that aspects of your stay did not meet your expectations and I am sorry to note the number of shortcomings you encountered during your stay. At the Iron Gate we value and welcome constructive feedback from all our guests to assist in the delivering of...

Sao Paulo, SP
Reviewed 17 September 2016

Got a studio. It was a huge room, and huge bathroom, too. Quiet, and very clean! Excellent breakfast, and a PERFECT location, just walk-away distance to most important Prague atractions. Safe neighbourhood at night, too. You can take dinner at Old Town Square, and enjoy a walking sightseeing while you come back to the hotel. Near Charles Bridge, as well....

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Helpful?
Thank AlessandraA2
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear AlessandraA2, Thank you for taking the time to review your recent visit to the Iron Gate Hotel & Suites and I am delighted to learn that you enjoyed all aspects of your experience. I thank you for your compliments regarding the room and breakfast and look forward to the pleasure of welcoming you back to the hotel at some...

Melbourne, Australia
Reviewed 14 September 2016 via mobile

This hotel is beautiful. It is situated in the heart of Old Town with a 45 second walk to the main square. The rooms all face into a picturesque courtyard and it is so quiet, at night you hear nothing and the block out curtains allow for a peaceful sleep in very comfortable beds. The rooms were fresh and clean....

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Helpful?
Thank Sysprity
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear Sysprity, Thank you for taking the time to review your recent visit to the hotel and I am delighted to read your kind comments regarding our facilities and staff. I also note your comments with regard the breakfast and I thank you for your valued feedback. I look forward to the pleasure of welcoming you back to the Iron...

Dubai, United Arab Emirates
Reviewed 14 September 2016 via mobile

overall, the staff were very friendly .. the hotel is in very good location. its almost near everything..so you can just walk.. however, the breakfast in general is poor.. we took deluxe room and it was big.. however, we booked the room via booking.com and we mentioned that its our anniversary and we thought that we will get some decoration...

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Helpful?
Thank hudaalmajidi
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear hudaalmajidi, Thank you for taking the time to review your recent visit to the hotel and I am delighted to read your kind comments regarding our staff, location and your room. I am disappointed to learn that the breakfast did not meet your expectations and I am sorry that no special decoration was arranged for you. I do hope...

Cheshire, United Kingdom
Reviewed 10 September 2016

Booked a Deluxe Suite at this boutique hotel. Disappointed to find the bedroom contained two small single beds. The helpful reception staff offered 2 solutions, an alternative room or to make the bed up as a King Size the next day. Assistance with luggage was also provided. Personally found that the mattresses were not that comfortable and the bed squeaked...

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Helpful?
Thank Phil J
MartinBehan, Residence Manager at Iron Gate Hotel & Suites, responded to this review

Dear Phil J, Thank you for your most recent review. First and foremost, may I please offer my apologies for the number of shortcomings you encountered with your bedroom and the stained towels. This is simply not acceptable and not in keeping with the high standard of cleanliness and upkeep that we strive to maintain and I have addressed this...

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Staying in Stare Mesto (Old Town)

Neighbourhood Profile
Stare Mesto (Old Town)
One of the oldest neighbourhoods in town represents the medieval heart of Prague. It’s no surprise it is bustling with tourists every time of day. Križovnický square, overlooking Charles Bridge with Prague Castle in the background, is probably the most beautiful square in the city. Its unique historical atmosphere of gothic houses and churches, cobblestone streets and squares, and stone towers blend together with the modern era. A vast array of bars, restaurants, dance clubs, international brand shops, galleries and hotels bring life to the old city. With its charming and picturesque cobblestone streets, the nightlife and parties will surely be unforgettable.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Iron Gate Hotel & Suites

Address: Michalska 436/19, Prague 110 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Stare Mesto (Old Town) , Praha 1
Price Range: $112 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iron Gate Hotel & Suites 5*
Number of rooms: 48
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Also Known As:
Iron Gate Hotel And Suites
Iron Gate Prague
Iron Gate Hotel & Suites Prague, Bohemia
Hotel Style:
#105 Luxury Hotel in Prague
#121 Romantic Hotel in Prague
#175 Family Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Iron Gate Hotel & Suites staff and other travellers.
5 questions
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Manchester, United Kingdom
7 months ago

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Questions? Get answers from Iron Gate Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a suite in the roof.”
 of 5 bubbles 735mauricec, 21 Nov 2016 | Read review
“Second floor--first floor is too close to foot traffic”
 of 5 bubbles caroli836, 15 Nov 2016 | Read review
“Spacious and clean with a bathroom more luxurious than home! ”
 of 5 bubbles nicolarE1029HH, 6 Nov 2016 | Read review
“Ask for the specific room that you like... Bigger bathroom etc....”
 of 5 bubbles marlonp132, 31 Oct 2016 | Read review
“Roms to the rear if the hotel are quieter than the ones on the front”
 of 5 bubbles barriew308, 27 Oct 2016 | Read review
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