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Hotel Raffaello

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494 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Belfast, United Kingdom
Reviewed 2 September 2016

Where the hotel was located, staff was nice Christina and Thomas, ok for the money. No air conditioning, could'nt open window as there so much traffic, very warm.. fan did nothing. breakfast was ok!! there was a women guarding the door if guest took food away... very strange she embarrassed the guest asking them to put it back..

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Helpful?
Thank amenab-24
Anna P, Manažer komunikace s hosty at Hotel Raffaello, responded to this review

Dear Valued Guests, I am very glad to read that you were satisfied with location of the hotel and you found our staff friendly. I will pass your nice words specially to Kristyna and Thomas and I am sure they will be very happy. I am sad to read that you had not fon in your room. We have fons...

Ireland
Reviewed 11 August 2016

Terrible service, receptionist extremely unhelpful. We checked in, electricity wasn't working in our room, we had to wait over an hour while they looked for another hotel to move us to, they couldn't find one? which I find extremely odd as we could find available rooms on our phones. They asked would we stay in the room until the morning...

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Helpful?
Thank kelsiginley
Anna P, Manažer komunikace s hosty at Hotel Raffaello, responded to this review

Dear Valued Guest, thank you for sharing your feedback about your experience in our Hotel Raffaello. It saddens me to read that you were not satisfied and the hotel did not meet your expectations. I apologize you were negatively assisted by a member of the staff. It is unacceptable, I have already reported it and I guarantee you that it...

Southend-on-Sea, United Kingdom
Reviewed 30 July 2016

We booked the Top floor Family Apartment that can easily accommodate 5 adults for a visit to Prague for four days.The Hotel was easy to find.Very close to I.P.Pavlova for metro and tram travel.Thomas and Martin at the reception went out of their way to help.The other female staff were polite,friendly and helpful too.Breakfast was average but the service was...

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Helpful?
Thank senejay
Anna P, Manažer komunikace s hosty at Hotel Raffaello, responded to this review

Dear Traveler, thank you for sharing your feedbacks on Tripadvisor. We are glad that you were mostly satisfied. Regarding the breakfast service we will absoultely work on that.  A totally satisfied guest is our priority and we will never stop working on that. Thank you again for nice comments and sincere advice, we really appreciated that. Regards and from all...

London, United Kingdom
Reviewed 11 July 2016

Positive # the staff who are there when you need them which is the way I like to it # big room # small garden terrace for smokers # good wifi signal Negative # breakfast stodgy to say the least ! # toiletries in dispensers # lightning very dark in bedroom unlike the bathroom# very old TV # shower floods...

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Helpful?
1Thank csant
Anna P, Manažer komunikace s hosty at Hotel Raffaello, responded to this review

Dear valued traveler, first of all I would like to thank you for time spending to share with us your experiences from your recent stay in our Hotel Raffaello. I am really happy you appreciated our staff and that you enjoyed your room. I appologizy that you were not totaly satisfied with our breakfast, we have been lately making some...

Bogota, Colombia
Reviewed 11 July 2016

from all our Eurotrip i can say this was the best hotel we stayed in, price/comfort. (75 euro per night) Good location, close to attractions, very elegant style lobby and room, interior is like very nice and elegant, nice bathroom shower, shampoo, everything, very recommended, free wifi, breakfast, close to metro station.

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Helpful?
1Thank josearey79
Anna P, Manažer komunikace at Hotel Raffaello, responded to this review

Dear Traveler, thank you for your very positive review! it is very rewarding for us to see that you appreciate our hotel: its style - unique and original historic building-, our rooms elegantly furnished and decorated, staff and breakfast service. The excellent location makes of Hotel Raffaello a perfect choice for the tourists. We thank you again for your nice...

Vilnius, Lithuania
Reviewed 28 June 2016

Hotel in a good location, rooms clean enough, good plumbing. The rooms does not conditioned, fridge old and dormant, TV old-fashioned and very small. Worst was night staff - absolutely aware of their duties, not speak neither English nor Russian, nor German. It argues that the bill can not be issued because it was not paid at the reception and...

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Helpful?
Thank AlgimantasLiausedas
Maidstone
Reviewed 6 June 2016

Wonderful hotel highly recommend it. Had a 2 night break and toured the city by day and night. Visited wonderful bars and restaurants, did boat trips and really squeezed a lot in our 3 days. Stayed on a bed and breakfast basis and breakfast was faultless. Absolutely loved this trip and wonderful hotel. Worth a visit.

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Helpful?
1Thank Tammy B
Anna P, Public Relations Manager at Hotel Raffaello, responded to this review

Dear Travelers, thank you for your very nice review! We are very happy to see that you were satisfied with our hotel and with the services. It is always very rewarding for us. I am really happy that you spent a nice time in Prague a that we could be a part of your holiday. We hope to welcome you...

Cambridge, United Kingdom
Reviewed 14 May 2016

Stayed with friends between 7-10 may in three of the apartments on the fourth floor. Rooms were clean,and this hotel is in a great location, 10 minutes walk to the centre and about 20 minutes to the old town.If you turn right outside the hotel and take the 1st right by the trams it leads up to KFC and McDonald's...

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Helpful?
Thank johnsmith93
Anna P, Manažer komunikace s hosty at Hotel Raffaello, responded to this review

Dear Valued Guests, thank you for taking your time to share your experience with us. We are happy to read you had an over all positive experience and we hope to welcome you back in the nearest future. With best regards, Anna Pysova, public relations

Gravesend, United Kingdom
Reviewed 10 April 2016

Great little hotel, only 4 floors with lift to all levels. Spotlessly clean, comfortable beds, tea and coffee making facilities in room (no milk though so you'll need to get your own). Fridge in room and minimarkets close by. Room was very warm, which was fine in April as we opened windows to cool it down, not sure if air...

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Helpful?
Thank Chris161
Gold Coast, Australia
Reviewed 4 April 2016 via mobile

We recently stayed at this hotel for 4 nights, I cannot fault it. The hotel was in a great location with lots of public transport options close by, as well as many tourist sites within walking distance (10-20 minute walk). The room was large and comfortable, warm and with a big bathroom and great shower. We were in a room...

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Helpful?
1Thank Ellen S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Raffaello is a four-star hotel situated in the city centre, near the greatest historical and architectural monuments and buildings like Wenceslas Square, the National Museum and the Congress Center. Hotel Raffaello**** offers 29 luxurious double rooms and 5 apartments (duplex or with balcony). ... more   less 

Additional Information about Hotel Raffaello

Address: Legerova 485/54, Prague 120 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 2
Price Range: $52 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Raffaello 3.5*
Number of rooms: 34
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Also Known As:
Raffaello Hotel Prague
Hotel Raffaello Prague, Bohemia
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Raffaello staff and other travellers.
6 questions
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Bristol, United Kingdom
2 months ago

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Questions? Get answers from Hotel Raffaello staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher up less noisy.”
 of 5 bubbles Kwcs8991, 15 Jan 2017 | Read review
“Not all rooms are the same size.”
 of 5 bubbles beny, 14 Nov 2016 | Read review
“Try a different hotel.”
 of 5 bubbles davidmT167YQ, 6 Nov 2016 | Read review
“we had a ground floor room facing the rear, so it was very peacefull.”
 of 5 bubbles lawrancespark, 2 Oct 2016 | Read review
“Rooms with a window to the inside garden are quiet and you can open the window for some fresh air. But the bar downstairs is noisy.”
 of 5 bubbles 678evae, 18 Sep 2016 | Read review
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