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Wellness Hotel Step

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Wellness Hotel Step
Wellness Hotel Step
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821 Reviews from our TripAdvisor Community

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Showing 316: English reviews
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Reviewed 3 days ago NEWvia mobile

Just back from Prague this hotel is nice, breakfast was lovely! The reception staff were the worst I have encountered! No smiles and not big on sharing information on the city! When we checked out nothing! Had a great time amazing bus and metro system which took us straight into the sights. Had a great time regardless of the unfriendly...

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Helpful?
Thank Jill N
Reviewed 1 week ago via mobile

Me and my friend arrived here on the 10th of February and it was exactly what we had in mind. Very clean rooms, great spa facilities and fantastic staff. Love the bowling alley totally recommend it!!!

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Thank Rima Y
Prague, Czech Republic
Reviewed 4 weeks ago via mobile

Having been there a few times for badminton and tenis I decided to try the infinit wellness also and unfortunately it disappointed me a lot. People were talking all the time, in saunas, at the relaxing places, inside, outside...no matter where I went, even in the "silence sauna" they talked... I would never go there again to relax, maybe to...

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Helpful?
Thank Veronika C
Lukáš S, Manažer at Wellness Hotel Step, responded to this review

Dear Mrs. Veronika C, thank you for your review. We appreciate your comments, which will help us to improve our services. It is our top priority to satisfy all of our guests. Sincerely Lukáš Suchán Hotel manager

Madrid, Spain
Reviewed 9 January 2017

I was visiting a friend in Prague and she took me to the Aqua and Sauna World (I did not stay at the hotel as a guest). It was a lovely and relaxing experience for an afternoon in wintertime. It was really freezing outside in the terraces and you had to walk on floors covered in snow, but then you...

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Thank labente
Amsterdam, The Netherlands
Reviewed 5 January 2017

Spent 5 nights at the place in their new 'B' block. Rooms are offering the usual facilities, including safe and mini-bar. Rooms are quite noisy. Parking is around 8 euros per day. In walking distance of underground and bus to connect to the old city centre. (bus 136). Also shopping mall on 10-15 minutes walking distance. For sport lovers, connected...

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Helpful?
Thank Arie E
Haderslev, Denmark
Reviewed 4 January 2017

Stayed at Hotel Step with our two children for 6 nights. The hotel is new and clean. Breakfast OK (somedays better than others with freshly made omeletts) - large selection of food, but most of the days dry bread. Chose this hotel due to the swimmingpool, but the poolfacilities were so small and cold, that our children only wanted to...

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Thank susmol
Lukáš S, Manažer at Wellness Hotel Step, responded to this review

Dear Mr. Susmol, thank you for your your review. We appreciate your comments, which will help us to improve our services. It is our top priority to satisfy all of our guests. For your next stay, I would recommend you to reserve room with wellness included. You can make reservation on our website or contact directly our reservation department. We...

Bolzano, Italy
Reviewed 3 January 2017 via mobile

A exelent rapport of quality/prices near the center of Prague with a large wellness area good organized. We stayed here for a visit of three days at the old town of Prague, it was a good idea! The three restaurants of the hotels are cheap and good especially when you are tired after a long day of walking in the...

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Thank RobertoIacopelli
Lukáš S, Manažer at Wellness Hotel Step, responded to this review

Dear Mr. RobertoIacopelli, we are very pleased that you stay in our hotel liked. We look forward to the next visit. Sincerely Lukáš Suchán Hotel manager

Reviewed 3 January 2017 via mobile

Me, my boyfriend and one more couple were staying in this hotel. Everything was okay and we had no problems with the stuff or other guests. However the only thing that bothered us was the balcony which was locked up and we had no access to it. ( Apparently the Owner doesn't like smokers ) 2 out of 4 were...

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Thank Magdalena P
Reviewed 2 January 2017

A really nice and clean hotel, nice stuff and good service. Clean room, several restaurants with good prices and delicious food. Good parking conditions (not free). Wellness facilities are also very nice.

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Thank Szabolcs Dávid S
Lukáš S, Manažer at Wellness Hotel Step, responded to this review

Dear Mr. Szabolcs Dávid S, thank you for your positive review. We are pleased that you enjoyed your stay in our hotel. We are looking forward to your next visit. Sincerely Lukáš Suchán Hotel manager

Reviewed 28 December 2016 via mobile

We stayed 4 nights in this hotel and it's really the money worth. Receptionists sand the people working here are so friendly. The most added advantage is the breakfast which was really good. There were lots of varieties.

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Thank Karthisubba

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Wellness Hotel Step

Address: Malletova 1141/4, Prague 190 00, Czech Republic
Region: Czech Republic > Bohemia > Prague > Praha 9
Price Range: $40 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wellness Hotel Step 4*
Number of rooms: 159
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Also Known As:
Wellness Hotel Step Prague, Bohemia
Hotel Style:
#124 Business Hotel in Prague
#170 Luxury Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Wellness Hotel Step staff and other travellers.
9 questions
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Questions? Get answers from Wellness Hotel Step staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware that you have to pay extra for the pool and jacuzzi.”
 of 5 bubbles annettep29, 17 Nov 2016 | Read review
“breakfast very good and there are many services”
 of 5 bubbles amicidimatteo, 25 Sep 2016 | Read review
“I would try to upgrade to apartment or room with Air Con”
 of 5 bubbles stevew972, 17 Aug 2016 | Read review
“Maybe should avoid the 5,6,7th floor too much noise from construction, and you look staright to the work outside the site.”
 of 5 bubbles ST0RM19742014, 25 Jul 2016 | Read review
“Doesn't matter they're all good”
 of 5 bubbles marithd2016, 25 Jun 2016 | Read review
5 of 5