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Vienna House Diplomat Prague

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Vienna House Diplomat Prague
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1,459 Reviews from our TripAdvisor Community

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Showing 724: English reviews
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Port Saint Lucie, Florida
Reviewed 4 days ago NEW

I had a pleasant stay at this hotel; the room was nicely sized comparative to many in Europel. I received one of the best messages I've ever had; and actually scheduled a second during my short stay there. The food on site was just ok, but I did enjoy the ambiance of the library setting.

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Thank ltcthatsme
Greenville, South Carolina
Reviewed 1 week ago

Great location with easy access to metro and airport. Great breakfast with many options. Nice clean rooms, friendly staff. Stayed here multiple times over the years and always return. A dependable choice.

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Thank MichaelS66
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Traveler, thank you for making Vienna House by Diplomat your second home when you're in Prague. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Yours truly, Marek Páleník General Manager

Tonbridge, United Kingdom
Reviewed 2 weeks ago via mobile

We stayes at the Vienna House Diplomat for 3 nights and had a wonderful break. As for the hotel it is pretty good. Other people mention it is looking a little dated in places and I would have to agree. However don't let that put you off. Everything is in good order and well cared for. The rooms are comfortable...

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Thank Kate B
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Kate, thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit....

Reviewed 2 weeks ago

I would lie to thank the hotel team (especially Zdenka, Bara and Tomas and their hotel manager Mr. Sova) for a very nice days spent in the hotel. I felt like at home. A perfect service, thank you so much. I will definitely recommend you.

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Thank Zuzana T
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Zuzana, thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Zdenička, Bara, Tomas and Mr. Sova know that their service made an impact during your stay. We hope to welcome you back...

Istanbul, Turkey
Reviewed 3 weeks ago

While chaperoning a group of students during a high school theatre festival in Prague, I stayed at the Vienna House Diplomat. My students stayed with host families, and I was able to rest and relax each evening in a comfortable bed after an excellent shower. The employees, from the front desk, to the lounge, to the breakfast staff, to the...

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Thank dywego
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear dywego, I am so glad to hear that we were able to offer you a refuge from your busy schedule. I am delighted to learn that you were satisfied with our services and I am very happy that my staff did their best to made you feel at home. I am very proud of having you as a guest...

Ireland
Reviewed 3 weeks ago

I loved how convenient this hotel was. It is only a one minute walk to the metro and getting to all the main tourist attractions/airport was simple. The hotel staff were welcoming and the hotel is very comfortable and I can't fault anything. There is a hot apple drink in reception which you can help yourself to for no extra...

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Thank Trish H
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Trish, thank you for taking the time to review your stay with Vienna House by Diplomat. Location is definitely one of the things we are very proud of. We are so lucky to have a property so well positioned in Prague. It is a very strategic location that brings our guest just a few steps away from must-see attractions...

Wroclaw, Poland
Reviewed 4 weeks ago

My overall opinion about the hotel and its facilites is good : nice rooms, very good breakfast, quite big gym, tasty restaurants and bars, however the only thing I didn't like was the staff at the reception - very unfriendly, I wanted to pay for taxi ordered by hotel and the lady started to put the number of my credit...

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Thank Oluneira
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Guest, I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. I have also investigated this issue and I can give you these information. Our reception staff never takes CVV number from credit cards. We do take deposits from our guests who do not have prepaid stays or...

Prague, Czech Republic
Reviewed 4 weeks ago

Very good service, human approach, openess. A huge choice of products for the breakfest.Rooms and all public areas are clean. Very good location, almost in the centre, near the parcs. easy travelling with public transport.

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Thank Dancahri
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Dancahri, thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found Vienna House by Diplomat location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden...

Reviewed 4 weeks ago via mobile

Vienna House Diplomat in Prague is very well situated hotel, 1mim from metro station Dejvicka, so in 10mins you are right in the city centre. The hotel staff pays attention to all little details. I especially liked the breakfasts: large variety of fresh and healthy food! Also, the receptionists are very friendly, always willing to help with any kind of...

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Thank Kateřina M
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Kateřina, thank you for giving us a perfect rating and for recommending Vienna House by Diplomat to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to hosting you again. Take care! Marek Páleník General Manager

Chippenham, United Kingdom
Reviewed 5 weeks ago

Enjoyed the stay very much. The staff was very friendly and helpful. Good access to the public transport as the metro station is just behind the corner. Breakfast was very tasty and good excellent variety.

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Thank kangasero
Marek P, General Manager at Vienna House Diplomat Prague, responded to this review

Dear Kangasero, thank you for taking time to review Vienna House by Diplomat. I am glad to hear that we will be your top choice when you visit Prague. I love to read that my staff and theirs services meet your needs and expectations. We look forward to welcoming you back soon! Sincerely, Marek Páleník General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vienna House Diplomat Prague Restaurant
Vienna House Diplomat Prague Restaurant
Cuisines: European, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star Diplomat Hotel Prague is one of the largest hotels in Prague. It is renowned for its excellent conference and event facilities. Surrounded mainly by diplomatic residences and its location close to Prague castle, to the historical city centre and to the international airport, the hotel constitutes the perfect place for business as well as individual city travellers. ... more   less 

Additional Information about Vienna House Diplomat Prague

Address: Evropska 370/15, Prague 160 00, Czech Republic (Formerly Diplomat Hotel)
Region: Czech Republic > Bohemia > Prague > Praha 6
Price Range: $52 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Diplomat Prague 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Diplomat Hotel Prague
Golden Tulip Prague
Vienna House Diplomat Prague Bohemia
Hotel Style:
#140 Business Hotel in Prague
#173 Luxury Hotel in Prague
#203 Romantic Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Diplomat Prague staff and other travellers.
14 questions
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Questions? Get answers from Vienna House Diplomat Prague staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep an eye on Groupon!”
 of 5 bubbles 486salvatoreg, 29 Dec 2016 | Read review
“Rooms on the street are still quiet!”
 of 5 bubbles richardY4847BQ, 18 Dec 2016 | Read review
“Close to metro station...”
 of 5 bubbles 860rashids, 14 Nov 2016 | Read review
“Ask for a room in a quiet part of hotel if you are a light sleeper”
 of 5 bubbles annemarielisalouise, 31 Oct 2016 | Read review
“In some rooms the floor carpet needs redoing-it is too wrinkled and feels likes it badly needs to be yanked out and glued back properly!”
 of 5 bubbles 29edgark, 28 Oct 2016 | Read review
5 of 5