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The Grand Mark Prague

Travellers' Choice award winner
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1 room 2 adults 0 children
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The Grand Mark Prague
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1,053 Reviews from our TripAdvisor Community

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Showing 721: English reviews
Vaduz, Liechtenstein
Reviewed 7 January 2016

Have travelled to Prague end 2015 year and have chosen this hotel for my accommodation and also celebration of upcoming year 2016. Everything was perfect here, professional and helpful staff, beautiful and very large apartment, view of hotel garden with Christmas tree, rich breakfast, perfect location. Really enjoyed everything including the Golden City of Prague.

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Helpful?
Thank Jean Paul B
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Jean Paul B, With great pleasure we read your beautiful feedback of your recent stay. Please rest assured, that your comments will certainly be shared with the team. We hope for having an opportunity to welcome you back soon. Kind regards, Karla Kutláková Rooms Division Manager

Reviewed 6 January 2016 via mobile

We stayed in the Mark, Prague, over the New Year and had an amazing time throughout. The hotel staff were excellent and made our stay easy and comfortable. With the age range in our group - 2 children under 10 to seniors - the 5 days we spent in Prague were memorable for all. In particular, Libor, the main Concierge...

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Helpful?
Thank Suzikk
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, We are glad that you enjoyed your stay at The Mark so much. There is nothing like reading that our guests appreciated our service as we consider warm and professional customer service our top priority. We are looking forward to your next stay. Kind regards, Karla Kutláková Rooms Division Manager

Reviewed 6 January 2016 via mobile

Fantastic hotel located in a prime location to explore the city of Prague. My partner and I had booked a superior room and were notified on check-in that we had been upgraded to a grand deluxe suite. The room was immaculate and flawless. The rest of the stay only improved from there, with all staff being kind, courteous and willing...

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Helpful?
Thank Kate L
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Kate, Thank you for sharing your review. It was more than a pleasure for us learn that you had a “wonderful Christmas time” with us and overall fully enjoyed your stay from the breakfast, to the service of our team members. Kind regards, Karla Kutláková Rooms Division Manager

Wigan, United Kingdom
Reviewed 6 January 2016

Review collected in partnership with Amoma.com
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Thank davidbC9031MV
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Budapest, Hungary
Reviewed 3 January 2016 via mobile

I really enjoyed the stay here. It is very spacious, quite and elegant. Location is also perfect, close to the city center, easy to reach. It has a large internal garden, my room looked to that, that helped the extreme quite in the room (corridor is far from the bedroom, no neighbors, etc.). Price for value might be tricky as...

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Helpful?
Thank Tonya20a
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear guest, Thank you very much for your detailed review of your recent stay at The Mark. We are glad to read how much you enjoyed your stay and how highly you wrote about our facilities. We would be happy if we had another opportunity to welcome you back to our hotel. With warmest regards, Karla Kutláková Rooms Division Manager

Reviewed 3 January 2016 via mobile

The location was very good. It was close to the old town so we could walk back to rest after walking around the old town. We got a suite and the facility and staff service was excellent. Only thing is that it would have been nice if they have a nespresso machine in the suite. The cups are nespresso but...

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Thank Andrew Y
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for sharing your review. We are happy to discover that you enjoyed your time in Prague and our hotel made a certain contribution to it. We would be pleased to welcome you back in the future. Kind Regards, Karla Kutláková Rooms Division Manager

Manchester, United Kingdom
Reviewed 31 December 2015

We spent a very enjoyable 4 nights here during December. Well located for the shopping and concerts at the Municipal House (which is lovely) but its a 15 minute walk to the old town. We had a family suite and the room was very comfortable although one slight niggle was that the main TV didn't work very well. Breakfast was...

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Thank PaulV929
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, We are very happy to read that you have enjoyed your stay at our hotel The Mark and we would like to thank you for spending your time and sharing your experience with other travelers. Kind Regards, Karla Kutláková Rooms Division Manager

Prague, Czech Republic
Reviewed 31 December 2015

Very nice and luxury hotel in the center of Prague. My parents spend great time there. Restaurant is also amazing, room was big enough. We had also party for our agency in this hotel and the service is in very high quality. Looking forward for next visit!

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Thank Jan W
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for your kind note on your recent stay with us. We are glad to read that you had a nice stay, liked our facilities and service provided by our Team. We would be pleased to welcome you back in the future. Kind Regards, Karla Kutláková Rooms Division Manager

SUFFOLK
Reviewed 29 December 2015

Once again everything you could ask for in a hotel. Would not dream of staying anywhere else when in Prague. Rooms immaculate with staff well motivated and smartly dressed at all times. Breakfast worth a special mention with just about everything you could possibly need to set you up for a days sightseeing in the city. I took along my...

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Thank MIKEYBLUESuffolk
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. It was more than a pleasure for us learn that you had a “wonderful time” with us and overall fully enjoyed your stay from the breakfast, to the service of our team members to the location. We look forward to your next stay. Kind Regards, Karla...

Dublin, Ireland
Reviewed 28 December 2015 via mobile

My stay in the Mark luxury hotel Prague was very enjoyable. The hotel itself was beautiful and I could not fault my room, it was clean and cosy. The food was incredible, I'd definitely recommend the steak! The location was perfect, the hotel is very central and close to the city's attractions. The staff in the hotel couldn't have been...

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Helpful?
Thank DeirdreBehan
TheMarkPrague, Rooms Division Manager at The Grand Mark Prague, responded to this review

Dear Guest, We are glad that you enjoyed your stay at The Mark so much. There is nothing like reading that our guests appreciated our service as we consider warm and professional customer service our top priority. We are looking forward to your next stay. Kind regards, Karla Kutláková Rooms Division Manager

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Staying in Nove Mesto (New Town)

Neighbourhood Profile
Nove Mesto (New Town)
Nearly 700 hundred metres long, Wenceslas Square represents the most frequent and buzzing crossroads of the city. The National Museum in the upper part of the square watches over your spending spree in countless shops and retail stores lining the entire square, which ends at Na Příkopě, the most famous shopping street. When tired or broke, you can explore the city's underpasses, which can take you to the Old Town or to the courtyards of art nouveau houses with secret gems of greenery, white benches and rose bushes that provide unexpected peace in the midst of the city. Be sure to pay a visit to the traditional cafés, classic Czech pubs, cinemas and theatres. National Theatre near the river has a lot to offer to foreigners. Go to the river bank and enjoy live music and drinks while watching a sunset behind Prague Castle.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Le Grill Restaurant
Le Grill Restaurant
Cuisines: European, Central European, International
Two Steps Bar
Two Steps Bar
Cuisines: Bar, International, European, Pub, Czech, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grand Mark Hotel is situated within a stunning Neo-Classical building, just a few minutes' walk from the Old Town Square. With its 75 large and beautifully appointed rooms, many of them suites, the hotel offers timeless elegance with tasteful contemporary features, furnishings and fittings. To complete the feeling of luxury, the majority of the guestrooms feature a separate bedroom and spacious living area including fitted kitchenette. The Le Grill Restaurant, Two Steps Bar and the hotel's unique private garden with its baroque fountain, offer central Prague's best possible setting for you to relax, enjoy great food and celebrate your special occasion. ... more   less 

Additional Information about The Grand Mark Prague

Address: Hybernska 1002/12, Prague 110 00, Czech Republic (Formerly The Mark Luxury Hotel)
Region: Czech Republic > Bohemia > Prague > Nove Mesto (New Town) , Praha 1
Price Range: $320 - $893 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mark Prague 5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Kempinski Hybernska Hotel Prague
The Grand Mark Prague Bohemia
Hotel Style:
#10 Business Hotel in Prague
#34 Romantic Hotel in Prague
#35 Luxury Hotel in Prague
#38 Family Hotel in Prague
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mark Prague staff and other travellers.
14 questions
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Questions? Get answers from The Grand Mark Prague staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ch 510 : With a fridge a microplate coffee machine / the Complete dishes, towels, etc.”
gilberta874, 2 Apr 2017 | Read review
“The rooms with balconies offer the cityscape views.”
MrsWigan, 22 Feb 2017 | Read review
“Join LHW for a room upgrade and free breakfasts.”
tonysZ8100RI, 16 Feb 2017 | Read review
“Best rooms on the high floor levels”
cecastella, 25 Jan 2017 | Read review
“Every room is good I believe.”
Odd_Arne, 17 Jan 2017 | Read review
5 of 5