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Retro Riverside Luxury Wellness Resort

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Retro Riverside Luxury Wellness Resort
Retro Riverside Luxury Wellness Resort
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255 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Prague, Czech Republic
Reviewed 4 days ago NEW

After plumbing defect, was upgraded immediately/moved to superior room. Most friendly and efficient service I've ever seen in the Czech Republic. Cheerful, youthful staff must have been trained well. Very tastefully executed design inside + out for a new 'retro' style. And spotlessly clean. Spa facilities excellent for a smaller place, sparkling clean indoor pool was a treat. I've paid...

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Helpful?
Thank LostTourist61
Kaja_Vnukova, Guest Relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests, We would like to thank you very much for your great review about your stay at Retro Riverside Luxury Wellness Resort. We are grateful for your positive comments and for sharing your experience here on Tripadvisor. It is nice to see, that you enjoyed the personal approach from our staff during your stay, as we are always trying...

Vilseck, Germany
Reviewed 1 week ago

Everything here is designed with comfort and relaxation in mind. The restaurant is amazing (we tried almost everything on the menu), the wellness area is the perfect place to relax and unwind, and the Thai massage will change your life.

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Helpful?
Thank WilliamRBavaria
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests We would like to thank you so much for your great 5* review about your stay at Retro Riverside Luxury Wellness Resort. We are very pleased that you had your stay nice and enjoyable. Our spa is the perfect place for your relax and we are proud of it. Hopefully we will meet in the near future and...

Reviewed 7 February 2017 via mobile

Came here for two nights with two friends. We had the captains suite which has two seperate bedrooms and the couch could turn into a third bed but that would leave no communal space. Two of us shared one of large super king beds so that was fine! Great views from the suite. One room had a bath in the...

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Helpful?
Thank Tash L
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests, We would like to thank you for taking the time to pass on your nice comments on your recent stay with us at the Retro Riverside Luxury Wellness Resort. We are all delighted that you have found the hotel, location, spa, restaurant service and staff to your expectations and that you had a great time with us. This...

Prague, Czech Republic
Reviewed 19 January 2017

I booked this hotel for my girl friend. She was very suppriesed with high qulity and athmosfere in this hotel. According here experience this is one of the best hotel in this location. She lovit very much.

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Helpful?
Thank janvK3690MC
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests Thank you so much for your review about stay at Retro Riverside Luxury Wellness Resort and also for recommendation here on TripAdvisor. We are very pleased that you felt well during your stay with us. Hopefully we will have an opportunity to welcome you soon back. Yours sincerely Kaja Vnuková Guest relation department Axxos Hotels & Resorts

Reviewed 5 November 2016

Our stay was wonderful, the staff was very kind, a special thanks to the woman who does the massages and the young lady from the bar. The food was also delicious and the area is very nice for a relax outside the city. And the spa was amazing as well.

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Helpful?
Thank Lucie S
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Lucie S Thank you so much for your great review about your stay at Retro Riverside Luxury Wellness Resort. We are more than delighted that you were fully satisfied with our services and we are really happy regarding your mentioned points like very kind staff, nice food and also amazing spa. Once again thank you for your recommendation here...

Reviewed 31 October 2016 via mobile

Wow what a find - everything about this hotel is superb - rooms - food - staff - we didn't try the spa but it looked lovely - we ate on the veranda most mornings and evenings - the breakfast was lovely lots of fresh fruit cereals and juices then a choice of cold or hot food and lovely coffee....

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Helpful?
Thank Samantha M
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Samantha M, We would like to thank you for choosing our Retro Riverside Luxury Wellness Resort for your stay in Karlovy Vary and for taking your time to write your nice review. We are really happy, that you felt comfortable in our hotel and the very nice location with beautiful scenery, comfortable room, breakfast service and all these things...

Reviewed 20 October 2016 via mobile

The most beautiful hotel in Karlovy Vary for sure, with the sence for attention and detail in every aspect. Very comfortable, romantic, high class standard. Very relaxed and easygoing in the same time! Our 100% joice for the next time in Karlovy Vary!

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Helpful?
Thank Pavel K
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Pavel K, We would like to thank you for your nice review and also for recommendation us here on TripAdvisor to other users. Great to read that you enjoyed your stay at Retro Riverside Luxury Wellness Resort. We are already looking forward to your next trip to Karlovy Vary and we do hope that you will be happy here...

Reviewed 17 October 2016

- This is not 5 star hotel - No Atmosphere at all - incompetent staff, massive management's ignorance as Ms Hotel's manager didn't even bother to come out and speak to us after we have complained, - Facilities, Poor Spa, Poor Restaurant, no access to some hotel's facilities as closed, Drinks not allowed in wellness spa area - you can...

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Helpful?
Thank Bombka
Kateřina A, Generální ředitel at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Bombka, thank you very much for all your feed back. All comments are taking seriously with immediatel action and we are very sorry for your unpleasent experience. Aneta our Front Office Manager and Pavel our F&B Manager has spoke to you that morning right after we received note from Booking and explain again how our breakfast works, Wellness and...

Kiriat Ono
Reviewed 16 October 2016

It's really a very good new hotel, beautiful rooms, excellent spa with 5 types of saunas, a magic Jacuzzi, etc. Service was friendly, staff was professional. A good breakfast (a combination of buffet and a rich menu). Also a dinner was a really good. Surprise, the evening menu has a plenty of hidden items which you cannot see without staff's...

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Helpful?
Thank AlexKiriatOno
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests Thank you so much for your time to share your nice review about your stay. We are more than delighted you decided to choose our Retro Riverside Luxury Wellness Resort. We are trying to do our best and these words are what gives a sense to our work. To make guests happy is the biggest honour for our...

Pittsboro, North Carolina
Reviewed 29 September 2016

This is a first class resort hotel about 8-10 minutes outside of town. From the time they hand you a welcoming drink (non alcoholic) until you check out you know this is a first class operation. From pool (indoor), to spa, to sauna, to steam room you are treated like royalty. Breakfast was excellent as you had both a bar...

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Helpful?
Thank TopsideMI
Kaja_Vnukova, Guest relation at Retro Riverside Luxury Wellness Resort, responded to this review

Dear Guests We are really delighted that you were fully satisfied with our hotel services and also we would like to thank you very much for sharing your great review with us and the rest of TripAdvisor users. It is amazing to read these nice words about our spa, breakfast service, bar and experiences with first class at Retro Riverside...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Hotel Spa Wellness Resort Retro Riverside is brand new exclusive 5* resort hotel, which was opened on the begging of 2013 in retro style of early 20th. Offers 19 luxury rooms & Suites, wellness center for the high demanding clients looking for true spa vacation, and luxury restaurant for overall 150 guests. ... more   less 

Additional Information about Retro Riverside Luxury Wellness Resort

Address: Brezova 157 | Brezova - Karlovy Vary, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: $132 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Retro Riverside Luxury Wellness Resort 5*
Number of rooms: 19
Reservation Options:
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Hotel Style:
#5 Spa Hotel in Karlovy Vary
#5 Luxury Hotel in Karlovy Vary
#7 Family Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Retro Riverside Luxury Wellness Resort staff and other travellers.
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Questions? Get answers from Retro Riverside Luxury Wellness Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doesn't seem to have a bad room, all feature river view and very quiet, peaceful.”
 of 5 bubbles LostTourist61, 21 Mar 2017 | Read review
“All the rooms overlook the lake, cant have a bad view”
 of 5 bubbles WilliamRBavaria, 12 Mar 2017 | Read review
“305 has a nice view with a balcony”
 of 5 bubbles 337elsal, 5 Nov 2016 | Read review
“all rooms facing the river are great.”
 of 5 bubbles TopsideMI, 28 Sep 2016 | Read review
“We were upgraded at no extra charge.”
 of 5 bubbles JWS57, 27 Sep 2016 | Read review
5 of 5