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Hotel Imperial

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236 Reviews from our TripAdvisor Community

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Showing 63: English reviews
1 review
Reviewed 17 July 2014

Very nice landscapes and surroundings of the hotel, very kind and helpful the hotel stuff, outdoor tennis courts, fitness and swimming pool facilities, very nice the city center of Karlovy Vary, in one word my stay in this hotel was excellent

Helpful?
Thank Cristian R
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 June 2014

Dear fellow travellers, Since the age of 14 I'm going to this hotel and it become like a second home to me. Great service, amazing food, unbelievable location and spa treatment...you just name what they don't have) But who makes it everywhere in the world? People, of course! Everybody in the hotel are speaking Russian and German, even a bit... More 

Helpful?
5 Thank Vasilushka
Jan K, Manager at Hotel Imperial, responded to this review

Dear Vasilushka, we appreciate the fact that you are our repeating guest and therefore your words to us are the greatest satisfaction for the work that we are doing for our guests comfort. We are looking forward to your next stay at Hotel Imperial. Kind regards More 

El Cerrito, CA
Level Contributor
216 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 3 June 2014

We stayed here as part of a tour, and I had asked about the prices to consider additional days. It is not cheap. However, the hotel is worth stopping for dinner or breakfast in their dining room just for the art deco architecture and detailing. As a hotel, it was very nice, although perhaps not the best buy in Prague.

Helpful?
1 Thank sewkap
Ljubljana, Slovenia
Level Contributor
781 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 542 helpful votes
Reviewed 25 May 2014

The old hotel looks fantastic from the outside and entering it doesnt dissapoint you. English speaking personal was attentive, and I easily get the parking space some 100m away. I stayed in the room on the 5th floor which was furnished in style - I liked the red and green combintion. I found the sef very practical with a card... More 

Helpful?
Thank izi f
Jan K, Manager at Hotel Imperial, responded to this review

Dear Sir, Allow us to thank you for choosing the Hotel Imperial for your stay in Karlovy Vary. We most appreciate your evaluation and we are happy that you were satisfied at our hotel. We hope that we will be able to welcome you at the Hotel Imperial once again during your next stay. Yours sincerely, More 

Munich, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 30 April 2014

This hotel presides over the city like a palace. A bit away (about 1 mile) from the wonderful town's promenade, approaching this hotel sets you back to a different time, when grand hotels were grand, and when guests were in fact or at least treated as royalty. Well, like a mirage the closer you get, the more reality kicks in.... More 

Helpful?
3 Thank JNasher
Jan K, Manager at Hotel Imperial, responded to this review

Dear Sir, Allow us to thank you for choosing the Hotel Imperial for your stay in Karlovy Vary. We highly appreciate your evaluation and feedback. We would also like to apologize for the behavior of some of the members of our hotel staff and we assure you that we will investigate the issues and draw appropriate consequences. Nonetheless, we regret... More 

Clarens, Switzerland
Level Contributor
77 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 13 January 2014

We came to Imperial with our 4 years old daughter to recharge our batteries and to celebrate New Year's eve. Out stay was unforgettable. We enjoyed medical treatment (physiotherapy, baths, massages and other) and the staff paid highest attention with an individual approach to each of us. The swimming pool area and the sauna are great! It's opened till late... More 

Helpful?
Thank Sana N
Prague, Czech Republic
Level Contributor
121 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 11 November 2013

First of all, this is a pure spa-hotel in my opinion, so if you plan to spend just a few days in Karlovy Vary to enjoy the town itself (which is highly recommended indeed) then choose something else (we prefer Hotel Promenada, for example) and do not read this review. Say, location of Imperial on a hill top and well... More 

Helpful?
1 Thank Irina94
Calgary, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 August 2013

Hotel Imperial has nice rooms (no AC), a good breakfast buffet with healthy choices a great gym at the health club and nice views. However, their staff all seem to be in a bad mood and not interesting in helping. The spa is not that great and the staff there were had to be "bothered" to book a massage appointment.... More 

Helpful?
1 Thank Marty H
Jan K, Manager at Hotel Imperial, responded to this review

Dear Mr. Marty, We are happy that it was out hotel you chose for your stay during your travels in the Czech Republic. We are grateful for your favorable evaluation of our breakfast menu and sports center services. But we also wish to comment on your review. We are sorry that you saw our staff as not helpful. Referring to... More 

Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 August 2013

The hotel was nice and the facilities were well maintained. However, the pool attendant was very very very rude! One evening, we headed down to the pool/sauna are and wend into the dressing rooms to change. The male room was open and some of the members of the group went in. The female room was closed, so I headed to... More 

Helpful?
2 Thank Daria B
Jan K, Manager at Hotel Imperial, responded to this review

Dear Ms. Daria, We wish to thank you for visiting the Imperial Hotel and comment on your review. We additionally verified the objections you raised regarding the conduct of our swimming pool staff and we discussed the matter with staff who were at work during your stay. Nevertheless, we failed to find any faults on the part of our staff.... More 

Bucharest, Romania
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 11 August 2013

This wonderful hotel could not have been better in any way. The location was excellent . The bathroom had a loo, a sink and a bath with shower. The shower was excellent. Soap and shampoo were provided and a hair dryer.The service was wonderful. The staff could not have been more friendly or helpful and spoke excellent English.

Helpful?
Thank Laurens007
Jan K, Manager at Hotel Imperial, responded to this review

Dear Laurens, Thank you for your nice words about Hotel Imperial. We are so happy that you had enjoyed stay at our hotel and we believe that we will see you again. Kind Regards More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
At Hotel Imperial in Karlovy Vary, we offer our guests tradition in a modern style. We provide our guests with the highest standard of hotel accommodation, spa treatments and all other hotel services. Due to this commitment of providing the highest standard of service to our clientele, Hotel Imperial is the proud holder of the prestigious award: "Czech Republic's Leading Spa Resort". ... more   less 

Additional Information about Hotel Imperial

Address: Libusina 1212/18, Karlovy Vary 360 01, Czech Republic
Region: Czech Republic > Bohemia > Karlovy Vary Region > Karlovy Vary
Price Range: $94 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Imperial 4.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Imperial Hotel Karlovy Vary
Hotel Style:
#2 Romantic Hotel in Karlovy Vary
#5 Family Hotel in Karlovy Vary
#10 Spa Hotel in Karlovy Vary
#10 Luxury Hotel in Karlovy Vary
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Imperial staff and other travellers.
8 questions
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Questions? Get answers from Hotel Imperial staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel at all costs”
 of 5 bubbles AP557, 2 Aug 2016 | Read review
“Any room would be great”
 of 5 bubbles paul1242016, 6 Jun 2016 | Read review
“Rooms on higher floors have great views.”
 of 5 bubbles 977PaulC, 2 Jun 2016 | Read review
“do not choose rooms in Vila Hofman”
 of 5 bubbles 687astan, 25 Mar 2016 | Read review
“The hotel is up high on a hill, I enjoyed my room overlooking the city.”
 of 5 bubbles catherinep15, 13 Dec 2015 | Read review
5 of 5
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