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Castelo de Itaipava Hotel

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Room & Suite (118)
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Overview
Hotel website
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Rodovia Br-040 Km 040 56, Itaipava, Petropolis, State of Rio de Janeiro 25740-340 Brazil See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Castelo de Itaipava Hotel
Special Offer: Package Deal
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)
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1 - 5 of 11 reviews
Reviewed 22 May 2018

Our room (Samurai Suite) smelt damp and mouldy. The floodlights that illuminate the property shine straight into the room, and the 'blackout curtains' supplied do nothing. When I asked for a discount after an average night's sleep, they offered nothing as I booked from an...More

Review collected in partnership with this hotel
Thank Yebiisyou
Response from AdmCasteloDeItaipava, Gerente de relações com clientes at Castelo de Itaipava HotelResponded 22 May 2018

Hi, Yebiisyou! We appreciate your assessment and apologize for this, as this is not the standard we cherish. We have already referred your considerations to those responsible so that this kind of situation does not happen again. Hugs, Team Itaipava Castle.

Reviewed 8 May 2018

Place looks fantastic, food wasn't bad. Unfortunately our room (Samurai Suite) had a musty, damp smell which was not pleasant. There were also super-bright house lights aiming right in our window, and the 'black out' curtains supplied did nothing to keep the high powered neon...More

Thank John F
Response from AdmCasteloDeItaipava, Gerente de relações com clientes at Castelo de Itaipava HotelResponded 9 May 2018

Hi, John! We are sorry for the inconvenience and our facilities and services have not met your expectations. Anyway, we thank you very much for your evaluation and apologize for what happened, because this is not the standard that we cherish. In fact, we have...More

Reviewed 14 December 2017

We were invited to a wedding in the Castelo de Itaipava and made our booking to overnight here. In our checkin we got a free upgrade and a larger room was offered to us, the Suite do Príncipe. The decoration is lovely, the bed was...More

Thank carolinafzs d
Response from AdmCasteloDeItaipava, Gerente de relações com clientes at Castelo de Itaipava HotelResponded 2 February 2018

Hello, carolinafzs. We are honored with your evaluation and with every compliment. Our team is very grateful for the warmth and recognition of our work. Come visit us more often and get to know our restaurants. It will be my pleasure to welcome you! Hugs,...More

Reviewed 6 September 2017

You get an authentic feeling of being in an old castle. They did a good job on the decoration. don't carry too much luggage if you stay in the upper rooms... no elevators! For business, family and friends.More

Review collected in partnership with this hotel
Thank Ernst Daniel N
Response from CasteloDeItaipava, Gerente de relações com clientes at Castelo de Itaipava HotelResponded 16 September 2017

Hello, how are you? Many thanks for rating us on TripAdvisor. We love to know you had a good experience with us. We work for the client to have a great stay, with excellent service! We look forward to welcoming you on a new opportunity....More

Reviewed 8 August 2017

The Itaipava Castel is really a folly of a person who had everything transported from Europe to build a European castle. The room we had was very nice, even though the design requires some getting used to. The breakfast was pretty horrible, no service and...More

Review collected in partnership with this hotel
Thank SommelierSP2018
Response from CasteloDeItaipava, Gerente de relações com clientes at Castelo de Itaipava HotelResponded 16 August 2017

Hello! Thank you very much for evaluating us. We were very happy to know that we had a good experience in our Hotel. We will check your thoughts on the Bistro so that we can apply the necessary improvements. A big hug. Team Itaipava Castle...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Air Conditioning
Children Activities (Kid / Family Friendly)
Hot Tub
Minibar
Non-Smoking Hotel
Pool
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
25
Price range
USD 36 - USD 366 (Based on Average Rates for a Standard Room)
Location
Brazil > State of Rio de Janeiro > Petropolis > Itaipava
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
25
Price range
USD 36 - USD 366 (Based on Average Rates for a Standard Room)
Location
Brazil > State of Rio de Janeiro > Petropolis > Itaipava
Photos
Traveller (562)
Room & Suite (118)
Dining (34)
Pool & Beach (10)
Family and Play Areas (20)
Business Centre & Event Rooms (3)
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Questions & Answers
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Room Tips
"Samurai Suite"
Yebiisyou
21 May 2018
Read review
"Don't choose the Samurai Suite, it smells damp and you'll be kept up all night by bright lights"
johnfR3496ZI
7 May 2018
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"check various sites for prices as they vary enormously"
goodtogethome
17 Dec. 2016
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"The main tower is wonderfull, with a nice view from the garden."
RaylerErse
8 Aug. 2016
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