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Sierra Resort

33 reviews
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Traveller (18)
Pool & Beach (1)
Room & Suite (1)
Overview
  • Excellent30%
  • Very good18%
  • Average9%
  • Poor9%
  • Terrible34%
3 weeks ago
“Deserted!”
8 Nov 2017
“Oh dear!!!”
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
2.5 Star Hotel
All hotel details
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Reviews (33)Write a Review
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1 - 5 of 33 reviews
Reviewed 3 weeks ago

We arrived at Sierra Lodge to find the place absolutely deserted with only one car parked under the dilapidated corrugated awning, the car belonged to a staff member. Not one guest in the hotel, nobody in sight apart from the Receptionist, a gardener and the...More

Thank GusBehn
Response from SierraResortKZN, General Manager at Sierra ResortResponded 2 weeks ago

Good day GusBehn, I hope all is well. Thank you for taking the time to post you honest and constructive review regarding your experience at Sierra Resort as your feedback is of the utmost importance to us. I am extremely disappointed and offer my sincere...More

Reviewed 8 November 2017

We visited for a weekend, and were so disappointed as we had heard good reports. Clearly this venue has fallen on hard times. It is neglected, in a state of disrepair and barely functioning. The rooms were reasonably comfortable and we were told they were...More

2  Thank GailFN
Response from SierraResortKZN, General Manager at Sierra ResortResponded 8 January 2018

Good day GailFN, I trust all is well. On behalf of the new management team, we thank you for taking the time to post your review of this resort in November 2017. I really appreciate your honest and constructive feedback as this will assist the...More

Reviewed 17 October 2017

The resort is in desperate need of maintenance, the rooms are getting very old, the food is disappointing and no thought or effort was put into the menu, we had fish and chips or curry 3 days in a row, the activities shown on the...More

Thank Gary H
Response from SierraResortKZN, General Manager at Sierra ResortResponded 8 January 2018

Good day Gary H, I hope all is well On behalf of the new management team we thank you for posting your honest and constructive comments regarding your unfortunate stay that you experienced here in October of last year. We are currently upgrading and completing...More

Reviewed 9 October 2017

As we drove in the whole resort appeared to have an air of neglect about it. We were not wrong!!!! We were there to attend a wedding, the rooms were grim and some of the guests went out to buy towels for their rooms as...More

Thank theresaMary47
Response from SierraResortKZN, General Manager at Sierra ResortResponded 9 January 2018

Good day theresaMary47, I hope all is well On behalf of the new management team, we sincerely apologise for the overall experience that you & your guests had during this special celebration in October of 2017 and I thank for your honest and constructive feedback....More

Reviewed 2 October 2017 via mobile

Visited for a wedding and was so disappointed in the venue (especially for the bride and groom). It felt like we were in an abandoned hotel...no staff to be seen (there were about 5 staff that worked the entire venue on the day of the...More

Thank Lee-Annabelle109
Response from SierraResortKZN, General Manager at Sierra ResortResponded 9 January 2018

Good day Lee-Annabelle109, I trust all is well On behalf of the new management, I would like to thank you and more importantly apologise for the hospitality that you received in October of 2017. Since our arrival, major repairs and upgrades have been implemented, with...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Babysitting
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
USD 145 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 145 - USD 188 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (18)
Pool & Beach (1)
Room & Suite (1)
Questions & Answers
Ask a question
Kev251m
28 December 2015|
Answer
Response from SierraResortKZN | Property representative |
You are more than welome to bring your own bikes and quad. The cost for the day will be R150 per person. We are currently working on a track but we do have over 900 hectares of land that you can ride on. It is strictly at... More
0
Votes
Wilnavanzyl
29 November 2015|
Answer
Response from SierraResortKZN | Property representative |
Yes you can! We are working on a track at the moment but there is over 900 hectares of land to explore.
0
Votes
Room Tips
"Don't go, the place needs to be renovated first."
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"best views"
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"We prefer the outer chalets to the hotel."
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"All rooms and chalets appear to be worth a visit:)"
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