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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Quest Innaloo offers guests a relaxed and comfortable Innaloo accommodation experience, perfect for both short and long stays. The hotel is located close to Westfield Innaloo Shopping Centre and offers easy access to the Mitchell Freeway. Quest Innaloo features 80 serviced apartments which includes Studio, One Bedroom and Two Bedroom Executive Apartments. Gymnasium/Business Center/Conference Room
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
Quest 1 Sunray Dr, Innaloo, Stirling, Western Australia 6018 Australia
Quest Innaloo
369 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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At first cleanliness appears to be subjective - one person's clean is another person's mess. But I think you will agree with me that the moment we walk into a room we get a sense of cleanliness, by sight, by smell, by touch. It is not subjective. I can swap "Quest" for "clean" which suits me perfectly. Mark
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Review collected in partnership with this hotel
Date of stay: October 2024
Rooms
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Team, Guest Services / Front Office at Quest Innaloo
Responded 1 Nov 2024
Dear Guest, Thank you for your feedback. We are pleased to learn that you enjoyed your stay with us and we look forward to welcoming you back at Quest Innaloo. Kind Regards, Quest Innaloo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Apartment was clean, comfortable and good value. Iron and ironing board in the room, microwave, stovetop and cooking utensils. Communal laundry and dryer (free to use, bring own detergent) for those who don’t have them in your room.
Samartha (front desk) was particularly helpful and accommodating.
Short walk to Westfield Innaloo shopping mall. There is also a 24/7 grocery store 5 minutes away by foot.
Had a good stay :)
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Bring your own toiletries. They are provided but in small squeeze tubes which aren’t...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Team, Guest Services / Front Office at Quest Innaloo
Responded 16 Jan 2023
Dear Guest, Thank you for your feedback. We are pleased to read that you enjoyed your stay with us and will share your feedback with our entire team. Samartha will be pleased to see her name mentioned by yourself. We look forward to seeing you again at Quest Hotel Apartments. Kind Regards, Guest Relations Quest Innaloo
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Not only was the room clean and very presentable, I found staff were so friendly and happy to problem solve. Bhakti was a great ambassador for the hotel due to my late arrival. Cost of the stay was too much... perhaps if they reduce the amount by $50 it would be far more sought after.
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Review collected in partnership with this hotel
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Team, Guest Services / Front Office at Quest Innaloo
Responded 12 July 2024
Dear Scott, Thank you for your feedback. We are pleased to learn that you enjoyed your stay with us and we look forward to welcoming you back at Quest Innaloo. Kind Regards, Quest Innaloo.
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Booked a week for work and room was clean and tidy with everything needed , I ordered food when it arrived I went into the draw to get cutlery to find mould growing off the cutlery! I called and asked for more which they agreed and gave me new. Later in the night the smoke alarm went off I got dressed and went down to reception and asked was everything ok they said they had no signals that the alarm in that floor was going off and everything was fine, ok I proceeded back to my room on arrival there was a very strong smell of burnt plastic I returned down to the desk and asked for someone to come and check which they did and Agreed to the smell I asked could I please change room and this is very unpleasant and not sure it’s healthy to sniff burst plastic all night I was advised sorry we’re fully booked but will get you a new room tomorrow - ok I guess! After a rubbish night sleep a headache from the plastic I went to work I called and confirmed that I could change room during the day and the receptionist said they would speak to the manager and call back, they did call back and advised sorry unfortunately not and that I would have to leave the hotel and to come and get my stuff? Unbelievable! Worst hotel experience! I travel to WA for work regularly and will never use Quest again. Also manager agreed no cost would be taken but turns out they have.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations QI, Guest Services / Front Office at Quest Innaloo
Responded 21 June 2022
Dear Mark, We really do value your feedback. This is certainly not the experience we would like for our guests to have. We can confirm that the management was not aware of your request earlier and we are now looking into the matter in detail. Kind Regards, Guest Relations Quest Innaloo
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We needed to travel around Perth and was out of the hotel for most of the day and night. Front dest Staff was very helpful to point out free parking around the hotel. Housekeeping staff was obliging in replenishing items when required. Good location for our needs.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Team, Guest Services / Front Office at Quest Innaloo
Responded 14 Dec 2022
Dear Guest, Thank you :) Thank you :) Thank you :) We really do value your feedback. We are pleased to learn that you enjoyed your stay with us and will share your feedback with our entire team. We look forward to welcoming you back at Quest Innaloo. Kind Regards, Samartha Vaidya Guest Relations Quest Innaloo
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We stayed in the Studio room and was pleasantly surprised at the size of the room. Loved the big windows and very spacious room even with the kitchenette. The bed and pillows were very comfortable and loved the ease of the secure parking and easy access by lift. The staff were very friendly and helpful and eateries right outside the hotel even a sports bar about 3 minutes walk away. Very close to Scarborough beach road and lots shopping, supermarkets 5 mins drive away at Innaloo, you could even walk. I recommend going to Ikea on Friday night is opened until 9pm and not crazy busy! Our room was spotlessly clean and we will definitely be returning to these gorgeous apartments.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Innaloo, General Manager at Quest Innaloo
Responded 28 Nov 2023
Dear Guest, Thank you Thank you Thank you :) for an amazing review. We are pleased to learn that you enjoyed your stay with us and we look forward to welcoming you back at Quest Innaloo. Kind Regards, Quest Innaloo.
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We booked the Quest Innalloo at short notice on a Friday evening after being instructed to find alternate accommodation for the remainder of our quarantine. Reception staff were more than happy to accommodate us and made sure the after-hours check in ran as smoothly as possible. The one bedroom apartment was really well set out with a smart TV in both the lounge and bedroom. Full kitchen with all the basic utensils and a full size fridge. There was a full size washer and drier in the bathroom which is exactly what we needed. Excellent wi-fi with a fast connection and a balcony overlooking the courtyard. Spare linen and towels were provided for our stay as well as a case of bottled water. Staff were more than happy to replenish laundry liquid and washing detergent whenever we needed. Really great value for all of these inclusions. An excellent choice for travellers needing to quarantine.
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angelo Di Marco , General Manager at Quest Innaloo
Responded 11 Oct 2020
Hi Sarahjlo Thank you very much for taking your time to review your recent stay with us. My Team and I really appreciate your great feedback. We look forward to another opportunity of welcoming you back to our property in the future. Kind Regards, Annabelle Business Development Manager
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Comfy bed and convenient location for a business trip. Check in was easy and free parking available next door or you can pay for secure parking. Good kitchenette with everything you need. I would recommend this hotel and stay again.
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Reception Team, Guest Services / Front Office at Quest Innaloo
Responded 28 Feb 2023
Dear Guest, Thank you for your feedback. We are pleased to learn that you enjoyed your stay with us and we look forward to welcoming you back at Quest Innaloo. Kind Regards, Quest Innaloo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had occasion to self-isolate owing to a recent visit to Victoria. As a result I was confined to the apartment. The one bedroom apartment is ideal for 1-2 people it has two TVs, kitchen, washer, and dryer. The staff were very helpful and dropped items delivered by family at the door. The apartment is roomy enough which was important as I was confined to it. For interstate/international visitors, it is located in a commercial area of Perth - IKEA is next door but it is close to the freeway without being too noise affected.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations QI, Guest Services / Front Office at Quest Innaloo
Responded 14 July 2021
Dear Guest, Thank you for your feedback. We are pleased to read that you enjoyed your stay with us and look forward to seeing you again at Quest Hotel Apartments. Kind Regards, Guest Relations Quest Innaloo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing! Staff are incredible! NDIS/Disability friendly! Absolutely would stay again without a doubt! Personal washing machine + dryer, high end stove, massive bed, reverse cycle air con and a beautiful terrace view on the second floor! Wifi for Netflix included with the TV and works with PlayStation Online. Wifi can be a bit slow at times, but there are lots of people using it, so not an issue. Shower is INCREDIBLE and goes super hot for sore muscles. If you are staying for more than a week, I'd recommended bringing your own washing powder. Has all the things you need for home living; utensils, kettle, pots/pans, dishwasher, microwave. Double glazed doors/windows to block out the sounds of outside. Flexible prices for NDIS clients too! Stayed for nearly 3 months.
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Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Angelo Di Marco , General Manager at Quest Innaloo
Responded 16 Nov 2020
Dear sammyb9876, Thank you so much for your lovely feedback. My team and i are very proud to hear you had a great stay with us and hope we will be able to see you again soon. Regards, Angelo Di Marco Property Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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