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Verdanza Hotel

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Verdanza Hotel
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1,503 Reviews from our TripAdvisor Community

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Showing 1,245: English reviews
Victoria minn
Reviewed 9 February 2016

My husband and I needed a hotel near the airport to stay just 1 night prior to taking a cruise. It was only a 5-10 minute taxi ride from the airport. The hotel is beautiful! Clean comfortable rooms. Really nice pool area! They also have a fantastic casual restaurant with really friendly staff and good food! I would definitely recommend...

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Thank laurarO4221VD
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

laurarO4221VD, thank you for your recommendation. You must visit us again for a longer leisurely stay to explore more of what Verdanza and Puerto Rico have to offer. Best,

Stavanger, Norway
Reviewed 6 February 2016 via mobile

Stayed at Verdanza hotel for 6 days first and then for one more night after our 7-days cruise in the Caribbean. The hotel is a great place if you just want a normal hotel with a great straff and a nice pool area. We booked a superior doubleroom, but we asked them to change us for a room with a...

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Thank Andrea E
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Andrea E, many thanks for your candid review. It is a pleasure to read about your wonderful disposition to relax and explore as a family. We hope to have the chance to welcome you back next time your travels bring you back to the Caribbean. Best,

Houston, Texas
Reviewed 5 February 2016

I can't wait to give this review. My clients have not touched down yet to this hotel but will in a week or so and I just want to say that when I called to ask a few questions I was more than satisfied with Gerardo's customer service. The reservations line was not picking up for 2 days straight and...

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Helpful?
Thank YLStravel
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

YLStravel, thank you so much for your enthusiastic thumbs up. We will certainly share your comments with Gerardo and the rest of our Guest Services team. We look forward to welcoming your clients and wowing them with our hospitality. Best,

Avon, Ohio
Reviewed 5 February 2016

When we travel, we generally do not spend a lot of time in the hotel room so we are willing to compromise on the size of the room and its luxury for convenience to the activities we are seeking and savings that we can then use to fund our activities provided the room is clean, quiet, everything in working order...

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5Thank Steve1362
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Steve1362, thank you for your candid review. Verdanza is not a luxury resort but we take great pride in offering a warm, welcoming experience, great service and even better value. You will be pleased to know we are in fact in the process of replacing all mattresses in addition to upcoming room refurbishments! We trust you enjoyed your visit to...

Bushey, United Kingdom
Reviewed 4 February 2016

Arrived at 11am (which I know is before check in time of 3pm, but we were dropped here straight from cruise ship so had no choice). Stood in a massive queue for about 20 minutes and checked in (by that gave passports, filled in papers etc) and we were told our room was not quite ready but that they would...

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Helpful?
Thank Sellest
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Sellest, please accept our sincere apologies for the undue delay in the check-in process; this is certainly not the welcome we aim for. However, please do not allow minor things to mar your entire experience! For instance, while our bathroom amenities do not include a shower gel, the collection we offer our guests is of premium quality, 100% natural, wonderful...

Thousand Oaks, California
Reviewed 4 February 2016

I was recently married in Isla Verde, and we chose the Verdanza Hotel to have my family from the mainland US stay at during the week. Everyone loved the hotel, close to the airport, very nice decor, comfortable, and great service. We also had a rehearsal dinner on the roof of the hotel which was awesome. Luz who is the...

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Thank Ryan D
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Ryan D, thank you for choosing Verdanza Hotel for such a significant occasion. It was a pleasure having your wedding party with us. Your wedding rehearsal in our rooftop terrace was certainly a beautiful event. Congratulations on your nuptials; we hope you will visit us again soon to celebrate your wedding anniversary. Best,

Dorchester
Reviewed 2 February 2016

We stayed at the Verdanza for two days before our cruise. A very very nice hotel with a fantastic staff. Saul, down in the front lobby provided excellent advice for travelling within San Juan, where and how to get around and where to eat. Sitting in the lobby, we watched as Gatto Melendez of the Harlem Globetrotters walked in and...

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1Thank Glenn W
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

Glenn W, so pleased to learn how much you enjoyed every aspect of your stay with us - including the celeb sighting. We definitely look forward to welcoming you back! Best,

San lorenzo
Reviewed 2 February 2016

Good service overall. Nice workers on the counter. Full attention to all my needs. We are looking for more entertainment. No game room :(. No movie time. No bike spaces. Prices on the restaurant too expenses.

Review collected in partnership with this hotel
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Thank jimmyjohnston
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

jimmyjohnston, thank you for your kind words. It is not quite clear what you refer to by 'no movie time', but I trust you enjoyed our facilities and please note that the Isla Verde area boasts many entertainment options, from Alambique Beach to casinos, clubs, restaurants and more, as well bicycle rental. Come back soon!

Overland Park, Kansas
Reviewed 2 February 2016

The lobby and pool were nice, the room was ok. Room was somewhat dated, with accoustical tile over entry and bathroom area. Some upgrades had been made, but the workmanship was sloppy. Took forever to get hot water to sink. But for the price of approx. 150 per night, after coming off a cruise, it was perfect. Close to restaurants,...

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Thank jayhorn2016
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

jayhorn2016, i am pleased that your experience at Verdanza was pleasant. You will be happy to know that we are in the midst of planning a room refurbishment and I trust we will be able to welcome you back next time your travels bring you to San Juan to enjoy it. Best,

Madison, WI
Reviewed 2 February 2016

The common areas in this hotel were really lovely and we ate at all three restaurants and they were all fantastic as well. The pool area was really nice and had a giant hot tub too with lovely palm trees surrounding it. The room itself was not great though. It was small and awkward and the bathroom was a little...

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Thank smilie62
LJOValcarcel, Public Relations Manager at Verdanza Hotel, responded to this review

smilie62, you will be happy to know that there is in fact a refurbishment plan in place for this year - and we hope you will visit us again to enjoy it. That said, rest assured that we take health and hygiene seriously. A bathroom need not be luxurious to be clean and salubrious. We're glad that your experience was...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Warm smiles lead the way at the relaxed, urban-inspired Verdanza Hotel,a member of Preferred Hotels & Resorts Lifestyle Collection. Steps from Isla Verde beach; near restaurants, clubs, casinos. Air-conditioned rooms offer pillow menu, iPod(R) docking station, LCD TV, organic bath products, 2-line phone, safe, fridge, iron/board, hairdryer. Facilities: pool area with whirlpool and SprayPark, three restaurants, cafe. Services: complimentary bike-taxi transfers to beach, Tour Desk, Dollar Rent-A-Car. Location places guests minutes from convention center, historical city, cruise piers, marinas, shopping, attractions, international airport. ... more   less 

Additional Information about Verdanza Hotel

Address: 8020 Tartak Street, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $171 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Verdanza Hotel 3.5*
Number of rooms: 222
Reservation Options:
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Also Known As:
San Juan Holiday Inn
Holiday Inn Carolina
Carolina Holiday Inn
Verdanza Hotel Puerto Rico/Isla Verde
Hotel Style:
#6 Family Hotel in Isla Verde
#6 On the Beach Hotel in Isla Verde
#7 Romantic Hotel in Isla Verde
#7 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Verdanza Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent Location, Safe, Walking distance to the beach and shopping areas. All Employees extremely courteous.”
 of 5 bubbles AAPPB, 25 Mar 2017 | Read review
“Pool view room!”
 of 5 bubbles Reader0108598, 19 Mar 2017 | Read review
“pool view was great, very clean, !!!”
 of 5 bubbles Jugie7, 11 Mar 2017 | Read review
“8th floor or direct poolside”
 of 5 bubbles D5853UZmelissar, 8 Mar 2017 | Read review
“Room 600 had the best bed ever and a great view”
 of 5 bubbles AnnieCote86, 7 Mar 2017 | Read review
5 of 5