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Courtyard by MarriottR Isla Verde Beach Resort

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2,569 Reviews from our TripAdvisor Community

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Showing 2,463: English reviews
Buffalo, New York
Reviewed yesterday NEW

Overall I don't regret staying at this hotel. I wish I had taken others' warnings about the airport noise more seriously. It was a deafening roar inside the room when a plane takes off or lands at the airport right outside the room. It wasn't an issue on the beach but it was inescapable inside the hotel. The options on...

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Helpful?
1Thank ect714
Reviewed 6 days ago NEWvia mobile

You won't find a better place to spend a family pre or post cruise or a vacation. The staff( front desk especially, Stephanie and housekeeping, Annalise on the third floor) , restaurants, pools, fitness center, casino, entertainment, cleanliness of the rooms and the bellmen were exceptional. We had 33 people staying in the hotel ranging from 7-65 in age. Everyone...

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Thank Jeanette D
Padin, General Manager at Courtyard by MarriottR Isla Verde Beach Resort, responded to this review

Thank you for posting your review and for your great and kind words about our staff and other services. I am really pleased to know that your group of 33 people had a great time. On behalf of all of us, thank you for choosing our resort and for giving us the opportunity of serving you, it was a pleasure...

Fairmont, West Virginia
Reviewed 6 days ago NEW

Hotel is well maintained, and has plenty of amenities! They staff are well trained, and follow Marriott standards perfectly. I had a beach side view, and I do not regret spending my money at this property! I even managed to win $100 at the casino!

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Helpful?
Thank Benjamin M
Chicago, Illinois
Reviewed 6 days ago NEWvia mobile

The entire week that we spent here was wonderful. The grounds and facilities were very clean, well kept, and comfortable. The staff was very kind and upbeat- especially Stephanie M. from the front desk. My debit card fell out of my purse one night and she went above and beyond to help me find it the next day. She also...

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Thank awaldron87
Houston, Texas
Reviewed 1 week ago

At check out, I discovered that the hotel had not given me a promised $25 credit. I argued and received the credit. There is an 18% “resort fee” that is not optional and independent of whether or not you use the facilities. As such, it should be included in the base price of the hotel but it is not. The...

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Thank FayeJ42
Boston, Massachusetts
Reviewed 1 week ago

I came to the desk after a long tiring flight. i could not think clearly. Christian was the most helpful guest agent that i have come to meet. I am very appreciative. this is a 1st class place. I was so impressed with the layout of this hotel campus and its cleanliness. Beautifully decorated! all made the better because of...

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Thank mohalloran
Putrajaya, Malaysia
Reviewed 1 week ago

very nice hotel at the beach front. near the airport, just 5 minutes form the airport, the food is not very goo here, i suggest you go out to eat. there are many resturatants close to the hotel that you can walk to

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1Thank Rupy W
new york
Reviewed 1 week ago

We are a family of thirteen who for the first time chose a beach vacation over snow at home . From checkin to checkout the Marriott was perfect! Michael and Stephanie at the front and Jari(?spelling) and Carlos went beyond expectations for service and kindness. The beach staff were all so friendly and fun! We had christmas dinner on the...

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Thank mmeagher
Trujillo Alto, Puerto Rico
Reviewed 1 week ago via mobile

Super super great!! Excellent all the way!! Delucious food, great music, excellent service... ready to book for next year. We had an excellent experience. Highly recommended. Rooms are amazing... service is excellent... location is amazing.

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Thank 624coraly
Mount Pleasant, South Carolina
Reviewed 1 week ago

We stayed 2 nights at this hotel prior to a recent cruise and appreciated the level of service and friendliness of all the personnel we encountered. However, it was a relatively expensive stay, so I would have expected nothing less. Snr Orlando Hernandez, the hotel manager, was extremely approachable and accommodating and when we asked him for a day pass...

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2Thank bebesmom

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sirena Restaurant
Sirena Restaurant
Cuisines: Caribbean, Latin, Puerto Rican
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a powdery expanse of Isla Verde beach in San Juan, the newly renovated Courtyard by Marriott Isla Verde Beach Resort is the perfect location for business or pleasure. The first hotel in San Juan to offer FREE Internet & wireless services it makes business a breeze! For families, babysitting & play services, game room & the beautiful pool & beach make any holiday perfect. ... more   less 

Additional Information about Courtyard by MarriottR Isla Verde Beach Resort

Address: 7012 Boca de Cangrejos Avenue, Isla Verde, Carolina 00979, Puerto Rico
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $268 - $496 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by MarriottR Isla Verde Beach Resort 3*
Number of rooms: 260
Reservation Options:
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Also Known As:
Courtyard By Marriott Isla Verde Beach Hotel Isla Verde
Courtyard Isla Verde Beach Resort
Marriott Carolina
Courtyard Carolina
Carolina Marriott
Carolina Courtyard
Courtyard By MarriottR Isla Verde Beach Resort Puerto Rico
Hotel Style:
#1 Casino Hotel in Isla Verde
#1 On the Beach Hotel in Isla Verde
#3 Romantic Hotel in Isla Verde
#4 Business Hotel in Isla Verde
#5 Family Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by MarriottR Isla Verde Beach Resort staff and other travellers.
118 questions
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Questions? Get answers from Courtyard by MarriottR Isla Verde Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms that face toward the ocean are quieter, as the main airport and runway is practically next door to the hotel.”
  • View from balcony of 1209
  • Balcony view
 of 5 bubbles bebesmom, 4 Jan 2017 | Read review
“ask for a higher floor with an ocean or pool view”
 of 5 bubbles K5182WZkarenr, 31 Dec 2016 | Read review
“We were upgraded to Ocean view was nice”
 of 5 bubbles KMG_GOLD, 30 Dec 2016 | Read review
“Oceanfront is the way to go.”
 of 5 bubbles raftingguy4, 30 Dec 2016 | Read review
“Higher floor rooms with EVEN numbers have the best view.”
 of 5 bubbles LorraineH281, 16 Dec 2016 | Read review
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