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San Juan Water & Beach Club Hotel

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Traveller (1112)
Room & Suite (312)
Pool & Beach (166)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop bar”(164 reviews)
“blue lighting”(67 reviews)
“boutique hotel”(90 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,463)
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1,406 results
Traveller rating
789
444
105
40
28
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LanguageEnglish
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789
444
105
40
28
Show reviews that mention
All reviewsrooftop barblue lightingboutique hotelzest restaurantwater themesan juandead end streetliterally stepscloset spacechairs and umbrellasocean frontsmall hotelan umbrellagreat drinkspartial ocean viewfood and drinkstrip to puerto rico
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21 - 25 of 1,406 reviews
Reviewed 7 June 2018

A special thanks to Victoria, Director Sales and Marketing, and her staff for a wonderful family vacation. It was my parents 60th wedding anniversary and we had 17 family members whose hearts were sent on coming back to Puerto Rico where we had spent their...More

Thank captainlg1960
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 12 June 2018

Thank you for the great review! It was our pleasure to have your family stay with us. I will be sure to pass your words along to Victoria and the entire staff here at WBC. 60th wedding anniversary is something that is very special, and...More

Reviewed 1 June 2018

How can I adequately say thanks to Ms. James and the other pleasant lady at the front desk who checked me in... there are really no words to describe their professional, welcoming and courteous service! If you are able, please do yourself a favor and...More

1  Thank 1knowing1
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 4 June 2018

Thank you for the GREAT review! I will be sure to pass your words along to Ms. James and our other front desk staff. We love to hear when our guests have a great experience. We can't wait for you to return again!

Reviewed 29 May 2018

This about sums it up: $28 for two drinks in the bar, but only single-ply Scott toilet paper in our bathroom. This place is all about flash on the outside and then no substance on the inside. They seem to be targeting the trust fund...More

1  Thank LuziAnne68
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 4 June 2018

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

Reviewed 28 May 2018

This property is nestled on a quiet street that is literally 10 steps from the beach. There are a few signs of aging on the outside of the building, but the minute you walk in, it feels light and friendly. As soon as you get...More

1  Thank Ian W
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 30 May 2018

Ian thank you so much for the great review! We DEFINITELY hope to see you again in the near future!

Reviewed 28 May 2018 via mobile

This was my 5th time staying at WBC. My hubs and I come back year after year because we’ve truly enjoyed our stay here. We fell in love with WBC and our room’s neon blue lights, with the beach and the nice girl who came...More

1  Thank Christine P
Response from John Paul B, E-Commerce Manager at San Juan Water & Beach Club HotelResponded 30 May 2018

Dear Christine, To start with, we would like to thank you to you and your husband for being such loyal guests. It is returning guests like yourselves that we enjoy seeing year after year! We are sorry to hear that you felt different about your...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Pool
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 136 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Trendy Hotel in Isla Verde
#2 Quiet Hotel in Isla Verde
#3 Business Hotel in Isla Verde
#4 Quaint Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 136 - USD 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Trendy Hotel in Isla Verde
#2 Quiet Hotel in Isla Verde
#3 Business Hotel in Isla Verde
#4 Quaint Hotel in Isla Verde
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1112)
Room & Suite (312)
Pool & Beach (166)
Dining (156)
Amenities (25)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
Wendyzjunk
7 February 2018|
AnswerShow all 2 answers
Response from JoAnn L |
We just arrived from our cruise ship and they accommodated the two of us with a day pass. It was 25 per person and they store your luggage. They also provide a $20 food credit. Free beach chairs, umbrellas and towels... More
0
Votes
GeeGee561
17 January 2018|
AnswerShow all 2 answers
Response from John Paul B | Property representative |
Good afternoon GeeGee, our rooftop bar & lounge MIST is fully up and running. We have a brand new bar and the views are still just as amazing!
1
Vote
Lisa C
10 January 2018|
Answer
Response from 777rafael1956 | Reviewed this property |
I show # 1-787-728-3666 & it works I just tried it Good luck
0
Votes
Room Tips
"Although some complain of noise from the bar above, I'd recommend an upper floor with ocean view."
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"Don't stay in your room Get out and see the island"
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"Get one as low as possible to get as little noise from the rooftop bar as you can."
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"ocean view - all the way!"
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