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    El San Juan Hotel, Curio Collection by Hilton

    6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    USD 311*
    USD 316*
    USD 312*
    Traveller (1238)
    Room & Suite (282)
    Pool & Beach (255)
    San Juan Marriott Resort & Stellaris Casino
    6,130 reviews
    #8 of 46 hotels in San Juan
     
    The Ritz-Carlton, San Juan
    3,111 reviews
    #6 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,513 reviews
    #5 of 13 hotels in Isla Verde
     
    Caribe Hilton San Juan
    6,769 reviews
    #19 of 46 hotels in San Juan
     
    Overview

    • Excellent35%
    • Very good26%
    • Average18%
    • Poor10%
    • Terrible9%
    Travellers talk about
    “el san juan” (586 reviews)
    “susan wilkerson” (121 reviews)
    “garden lanai” (48 reviews)
    Free Wifi
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Offers from El San Juan Hotel, Curio Collection by Hilton
    Special Offer: Grand Reopening Offer
    Hotel deals
    San Juan Marriott Resort & Stellaris Casino
    6,130 reviews
    #8 of 46 hotels in San Juan
     
    The Ritz-Carlton, San Juan
    3,111 reviews
    #6 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,513 reviews
    #5 of 13 hotels in Isla Verde
     
    Caribe Hilton San Juan
    6,769 reviews
    #19 of 46 hotels in San Juan
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,107)
    Traveller rating
    Traveller type
    Time of year
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    731 - 735 of 3,107 reviews

    Reviewed 5 November 2015

    The resort boasts several restaurants, clubs and a casino. However, the real magic occurs in the lobby in the evening. We heard great live salsa music and had fun dancing the night away around the three great lobby bars. The resort has beach access and...More

    Thank Jamie D
    Response from susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton

    Thank you for your amazing review, the El San Juan, an icon in Puerto Rico and the Caribbean, renown for the vast amenities, including nightly entertainment, fine selection of restaurants, over 12 bars, casino, spa, beauty salon, shopping gallery and so much more... We are...More

    Reviewed 4 November 2015

    We had some problems with our first room (a 2 bedroom suite). Our problems were promptly addressed by the General Manager Jeff Lesker, Frances at the front desk, and one of the owners. Our upgrade was way more than acceptable and we were thrilled with...More

    Thank ClemsonDad74
    Response from susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton

    Thank you for your review! I am so happy to hear that we were able to accommodate you and you family to your liking and you had a great stay in Puerto Rico. San Juan has so much to offer and it was great to...More

    Reviewed 4 November 2015

    We checked in at 5pm on a Thursday and no upgrade for us. Our room was on the 7th floor, a corner room, away from the elevators. The hall to the room looks like it needs a facelift, the rugs have lint on it from...More

    Thank CATHY T
    Response from susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton

    Thank you for taking the time to share your comments regarding your recent stay. I am glad to hear you enjoyed your stay with us and were able to take advantage of all the amenities the Resort has to offer and the amazing night life...More

    Reviewed 3 November 2015

    This resort is second to none. The hotel has several pools and direct access to the ocean! The scenery is beautiful! The bar food and drinks are over priced and it would benefit the hotel to drop their prices to keep people eating and drinking...More

    Thank Candice M
    Response from susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton

    Thank you for your review, it was a pleasure to have you as our guests, and happy to hear you enjoyed the resort and her amenities! I appreciate you recognizing Jesse at the pool deck , he is an outstanding employee and I am glad...More

    Reviewed 2 November 2015

    It was hard to leave the property to do things outside of the resort. It has everything you need: a variety of restaurants, casino, spa, bars, shopping, Starbucks, beach, pools, gym and more. The concierge helped us plan a ziplining outing. There's also lots of...More

    1  Thank JacquelineRN
    Response from susanwilkerson, Front Office Manager at El San Juan Hotel, Curio Collection by Hilton

    Thank you for your review and for selecting the El San Juan as your getaway.. The El San Juan has so much to offer, with the 7 restaurants, amazing pools and beach, top notch spa services, bars galore, nightly entertainment and much more....We are happy...More

    San Juan Marriott Resort & Stellaris Casino
    6,130 reviews
    #8 of 46 hotels in San Juan
     
    The Ritz-Carlton, San Juan
    3,111 reviews
    #6 of 13 hotels in Isla Verde
     
    InterContinental San Juan
    2,513 reviews
    #5 of 13 hotels in Isla Verde
     
    Caribe Hilton San Juan
    6,769 reviews
    #19 of 46 hotels in San Juan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Casino and Gambling
    Details
    • Price range
    • USD 233 - USD 441 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Casino Hotel in Isla Verde
    • #4 Luxury Hotel in Isla Verde
    • #4 Spa Hotel in Isla Verde
    • #7 On the Beach Hotel in Isla Verde
    Photos
    Traveller (1238)
    Room & Suite (282)
    Pool & Beach (255)
    Dining (39)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    memabake
    Is protest still going on. Also is the casino still closed
    2 April 2017|
    Answer Show all 3 answers
    Response from Maxwell5012 | Reviewed this property |
    Loud and closed. Read all reviews as they are all over the rating chart. Wondering why as it was so uncomfortable we spent most of the day at other locations to avoid protesters& construction noise
    0
    Votes
    Euky
    Is there a charge for parking. I will have a car.
    31 March 2017|
    Answer Show all 7 answers
    Response from Gerardo D | Reviewed this property |
    I know all these answers are confusing. Here is the "skinny" If you self park, there is no fee. You would park anywhere in the lot except the section reserved for valet. Some sections are more secured than others. Rule of... More
    0
    Votes
    Victor N
    What's the status of the Casino? There wasn't even a mention of it when I reviewed their webpage recently after the renovations. Also, is Correa still at The Terraza. Good man.
    23 March 2017|
    Answer Show all 6 answers
    Response from jonny_pitts | Reviewed this property |
    No more casino, the only casino close by is in the Ritz. According to the staff and to agree with Susan, the local government taxes the casinos like crazy so it wasn't profitable to the hotel. My understanding is that the... More
    0
    Votes
    Room Tips
    "the hotel in going through construction and labour disputes at this time"
    Read review
    "Ocean Villas are truly amazing. more money, but heaven on earth- picturesque views have balconies (Main..."
    Read review
    "Get pool view or beach view, not city view."
    Read review
    "Either garden view or pool view are good values."
    Read review