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El San Juan Hotel, Curio Collection by Hilton

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El San Juan Hotel, Curio Collection by Hilton
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2,971 Reviews from our TripAdvisor Community

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Showing 2,862: English reviews
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Tomkins Cove, New York
Reviewed yesterday NEW

The El San Juan has finished its makeover and it is beautiful. The Grand Lobby was ultra clean and every surface seemed to glisten with a spectacular radiance. It's a must see, standing tall with anything I've seen in New York City. Each night of my stay there was a wonderful and interesting performance in one of the uniquely constructed...

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Helpful?
Thank condonmtn
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

At the hotel on business. The hotel is re-opened after a major renovation. Rooms are very nice! Outdoor amenities were awesome. Pools are super nice, bars are good, music in the lobby was nice. There is still construction going on at the hotel as of this writing but the hotel is managing it very well. They keep the guests happy,...

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7Thank Jim L
About Hotel's Favourite Review
Boston, MA
Reviewed yesterday NEW

We were very nervous traveling to the hotel so soon after the re-opening.While there was still construction ongoing we had a great time and the hotel was amazing. Every single person who works here is service oriented and cares. The new facilities are gorgeous. The only closed places were the spa, 1 restaurant and the fitness center. We stayed at...

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Helpful?
Thank TravellingFamily1
New Jersey
Reviewed yesterday NEW

We really enjoyed our stay. We have stayed at the Hilton in the past a few times and we were very impressed with the renovation. From the rooms to the pool. The food was excellent and the club we had a really good time. I highly recommend this hotel when visiting Puerto Rico.

Review collected in partnership with Curio – A Collection by Hilton
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Thank moretotravel
Boston, Massachusetts
Reviewed 2 days ago NEW

Spectacular hotel, recently opened 2 weeks ago after a $65M renovation. Service was fantastic - singling out Francis at the front desk, Giovanni at the pool bar and JC the pool manager for making our stay particularly warm and welcoming! Beach is really wonderful - a nice wind while we were here kept it from being too hot. Beach has...

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1Thank TheEsteemedDoctorT
Springfield, New Jersey
Reviewed 2 days ago NEW

I recently stayed at this newly renovated property, which I have stayed at many times over the years. The service was very good and the staff was nice. I love the ocean view although you should stay in odd-numbered rooms because that has the nice view of the ocean toward Condado and Old San Juan. A few glitches though. You...

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Thank DennisSchaal
Reviewed 3 days ago NEW

This hotel is not even 3 stars! I just left PR this morning and i have to say, i feel sorry for them. I spent a week and it was horrible The lobby and decoration is HORRIBLE! You feel all dizzy with those cheap decorations patterns. The music is SO loud. I'm not even sure what they are trying to...

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Helpful?
Thank clarkheithu_305
Wien
Reviewed 3 days ago NEW

When the taxi driver dropped us at the hotel entrance, I had to double check with the bellboy if this is the right hotel, because I was surprised by this luxury... Check in with Julietta (or Julissa) was just great. Such a friendly and welcoming attitude. Best man in the team was Luiz the Barkeeper at the Pool Bar. I...

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2Thank Pizzera
Chicago, Illinois
Reviewed 4 days ago NEW

My stay was short but while I was there everything was great. The staff was super friendly and helpful and the room was very clean. We were accommodated with an early check in since we had arrive hours earlier than our 4pm check in time.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank dianao452
Palmas Del Mar, Puerto Rico
Reviewed 4 days ago NEW

Once the rest of the facilities and shops open it will be a 5 star. The lobby is amazing, beach and pools are great. Staff is friendly. I have stayed all over San Juan and this is my favorite place especially for the money!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank Shane S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Casino and Gambling
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive Encanto Pool Complex featuring flowering gardens, and spacious sundeck, Olympic-sized pool, Fantasy swimming pool with swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from nine on-site award winning restaurants, a world-class casino, plus 15 lounges, bars and nightclubs. One life to live? Live it up at El San Juan! ... more   less 

Additional Information about El San Juan Hotel, Curio Collection by Hilton

Address: 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706, Puerto Rico (Formerly El San Juan Resort & Casino, A Hilton Hotel)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $398 - $787 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El San Juan Hotel, Curio Collection by Hilton 4*
Number of rooms: 386
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz and Expedia so you can book your El San Juan Hotel, Curio Collection by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El San Juan Resort And Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Casino
The Waldorf Astoria Collection Carolina
El San Juan Hotel Puerto Rico
El San Juan Hotel, Curio Collection By Hilton Puerto Rico/Isla Verde
Hotel Style:
#4 Casino Hotel in Isla Verde
#4 Spa Hotel in Isla Verde
#4 Luxury Hotel in Isla Verde
#7 On the Beach Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from El San Juan Hotel, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from El San Juan Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on west see more of the sea and pool area”
 of 5 bubbles condonmtn, 26 Feb 2017 | Read review
“Main tower rooms with views of the ocean are wonderful. Suites near the beach are amazing!”
 of 5 bubbles TheEsteemedDoctorT, 25 Feb 2017 | Read review
“If you are interested in the ocean view the best vantage is in odd-numbered rooms.”
 of 5 bubbles DennisSchaal, 25 Feb 2017 | Read review
“Ocean view is a must, but i did not see the other ones”
 of 5 bubbles Pizzera, 24 Feb 2017 | Read review
“The hotel is very quiet in the morning, daytime, but explodes at night.”
 of 5 bubbles michellegI2225AM, 22 Feb 2017 | Read review
5 of 5