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El San Juan Hotel, Curio Collection by Hilton

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Traveller (283)
Pool & Beach (242)
Room & Suite (162)
Overview
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6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from El San Juan Hotel, Curio Collection by Hilton
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Oct.29 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (409)
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Traveller rating
259
57
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259
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All reviews el san juan meat market ocean villa pool party club brava gorgeous lobby gold member exceptional staff amazing vacation great music pool service wonderful stay major renovation pool area corner room fitness center small bathroom
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1 - 5 of 371 reviews
Reviewed 5 days ago

It was a very pleasant stay. We enjoyed all the amenities. The hotel staff were very helpful and polite. The room was very comfortable and clean. However, I believe we would have enjoyed our stay more if the hotel would have been fully operational.

Review collected in partnership with Curio – A Collection by Hilton
3  Thank samiam5260
Response from YvonneR1071, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 4 days ago

Samiam5260, We look forward to you returning in 2019 - where you will definitely enjoy a fully operational property and a staff that will have a very warm welcome!

Hotel's Favourite
Reviewed 30 August 2018

The hotel is a Gem. it's a mix of beautiful design, large rooms, great customer care and everything is right on a beach. We do like a lot: Four big pools with different temp. Large rooms Location and kinda fancy stile. View from the West...More

8  Thank timofey
Response from YvonneR1071, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 2 September 2018

Timofey, Thank you for your heart felt review. You gave us both items that we are proud of such as our staff but also gave us good point so that we may improve on. The staff appreciates your words and look forward to your return.

Reviewed 1 week ago via mobile

I had an amazing stay, Frances upgraded my room to a poolside villa. Susan, Frances and Angelo are amazing and professional. I had a couple of issues, they were addressed immediately. The hotel is not 100% operational after hurricane Maria but it’s almost complete. I’ve...More

1  Thank Evy40
Reviewed 1 week ago

I had a few issues here and I am pleased to say that the staff here was amazing. Especially Frances Adorno. They went above and beyond to make a bad experience, due to storm damage they were cleaning up from Hurricane Maria, into a great...More

1  Thank BarryC2006
Reviewed 2 weeks ago

I came here for my wife’s birthday and even though the place was still under construction, it still was the most amazing stay ever. The staff were absolutely amazing and very friendly. They made us feel like we were the only ones in the hotel....More

Review collected in partnership with Curio – A Collection by Hilton
2  Thank TravisZackery
Response from YvonneR1071, Guest Relations Manager at El San Juan Hotel, Curio Collection by HiltonResponded 1 week ago

TravisZackery, The staff takes great pride reading your review, they thank you and are looking forward to celebrating your wife's birthday next year again!

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About
Description

Oceanfront hotel surrounded by 15 acres of landscaped grounds in fashionable Isla Verde district - 15 minutes from Old San Juan. El San Juan Hotel presents a perfect blend of tropical splendor, Old World elegance and vibrant culture. Redesigned guest rooms are bright and inviting - ideal for a retreat. Lounge at the beach or on the expansive pool featuring flowering gardens, and spacious sundeck, Olympic-sized pool, swim-up bar, waterfall and whirlpools, private cabanas for rental or relax and rejuvenate at the spa. Enjoy a vibrant and varied nightlife, choosing from 16 on-site restaurants, lounges, bars and nightclubs. One life to live? Live it up at El San Juan!

Hotel Amenities
HOTEL FEATURES
 
Hotel class
Awards & Recognition
Certificate of Excellence
Contact Information
Hotel website
HOTEL STYLE
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
388
PRICE RANGE
USD 230 - USD 832 (Based on Average Rates for a Standard Room)
Formerly known as
El San Juan Resort & Casino, A Hilton Hotel
Also Known As
el san juan hotel isla verdeel san juan resort and casinoel san juan hotel casinothe waldorf astoria collection carolinael san juan hotel puerto rico
Location
CaribbeanPuerto RicoCarolinaIsla Verde
Photos
Traveller (283)
Pool & Beach (242)
Room & Suite (162)
Dining (105)
Amenities (53)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Karen J
12 October 2018|
AnswerShow all 3 answers
Response from YvonneR1071 | Property representative |
We are so looking forward to your visit! The property will be operational in December. There will be some work being done, however, nothing that will impact negatively your stay. At your leisure please reach out to me at... More
1
Vote
Gene A
2 October 2018|
AnswerShow all 6 answers
Response from HuskyRed | Reviewed this property |
I did not rent a vehicle. There is great public transportation, as you really don't want to venture out too far from the Hotels. Bacardi Rum Factory is a nice take. You can always negotiate with the Bell Captain or clean... More
0
Votes
foodyforlife
29 September 2018|
Answer
Response from Garey C | Reviewed this property |
They are waving resort fees due to construction which was good news
1
Vote
Room Tips
"Beach front. Large rooms."
BarryC2006
1 week ago
Read review
"Ask for Ocean view if available at check in time. They usualy give it,if it is available."
Ketan519
3 weeks ago
Read review
"Every Room is a Delight"
anthonygD1391BC
13 Aug. 2018
Read review
"I always like a larger room with Ocean Front Views. A nice Balcony is a real added feature. Breakfast on..."
HuskyRed
7 Aug. 2018
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