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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 298*
    USD 287*
    SAVE USD 11
    USD 298*
    USD 287*
    SAVE USD 11
    USD 298*
    USD 287*
    SAVE USD 11
    Traveller (614)
    Room & Suite (247)
    Pool & Beach (164)
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    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
    Special Offer: Free Night + $100 Credit
    Hotel deals
    San Juan Marriott Resort & Stellaris Casino
    6,352 reviews
    #8 of 47 hotels in San Juan
     
    Hampton Inn & Suites San Juan
    1,721 reviews
    #2 of 13 hotels in Isla Verde
     
    Courtyard by Marriott Isla Verde Beach Resort
    2,792 reviews
    #5 of 13 hotels in Isla Verde
     
    San Juan Water & Beach Club Hotel
    1,365 reviews
    #3 of 13 hotels in Isla Verde
     
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,520)
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    There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
    See the most recent reviews

    731 - 735 of 2,327 reviews

    Reviewed 25 November 2015 via mobile

    This was my first stay at this hotel and came recommended from quite a lot of people, other than tripadvisor. This hotel offers excellent value for the cost and for what's provided. It's perfect for budget conscious travelers. I paid under $200 including taxes, resort...More

    1  Thank J L
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 25 November 2015

    Dear J L: What a fantastic review, thanks for sharing! We are always working hard to enhance our guests’ experience. I already shared your comments with our Team, we appreciate your feedback. We hope to welcome you back to the Embassy Suites during your next...More

    Reviewed 24 November 2015 via mobile

    I'm very glad my friend chose this hotel. The check-in/out process and service were great. I loved the pool and I had to do laundry after my 7 day Cruise so I was grateful for that amenity as well. My only gripe is the amount...More

    1  Thank Jill E
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 25 November 2015

    Dear Jill E: Thank you so much for sharing your review with us. We are happy to hear that we exceeded your expectations and that you enjoyed our beautiful pool and facilities. I already shared your comments with our Team regarding the Housekeeping carts, we...More

    Reviewed 22 November 2015

    The Embassy Suites hotel is very nice and close to the airport. My room (318) was right by the housekeeping room and was quite noisy at times. There were housekeeping carts right outside my room almost constantly and quite a bit of loud conversation among...More

    1  Thank Dacsmom
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 25 November 2015

    Dear Dacsmom: Thank you for staying with us and for sharing your comments, we appreciate your feedback. I already shared your review with our Director of Operations, I apologize for the inconveniences you had during your stay. We look forward to seeing you back again...More

    Reviewed 22 November 2015

    For anyone that doing a Cruise out of San Juan Puerto Rico i would for sure recommend this hotel as your Pr-cruise choice. The rooms were awesome nice and comforting you have one to two beds but also the sofa in the living area is...More

    1  Thank LovesToExplore2011
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 25 November 2015

    Hello LovesToExplore2011: We are delighted to hear that you enjoyed our renovated suites and our restaurant, thank you for sharing your comments with us. We hope to welcome you back soon! Sincerely, Aixa Berrios Manager

    Reviewed 19 November 2015

    My experience was amazing! The Lobby is Huge and very open with much seating. The room was amazing, looked like an apartment.The pool was great, the seating was great, the jacuzzi was private and the pool table and bar together allowed for a great time....More

    Review collected in partnership with Embassy Suites Hotels
    1  Thank Sally T
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 20 November 2015

    And we can't wait to have you as our guest again Sally T! Thank you so much for sharing your review, we really appreciate your positive comments. We look forward to seeing you again during your next stay! Sincerely, Aixa Berrios Manager

    San Juan Marriott Resort & Stellaris Casino
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    Hampton Inn & Suites San Juan
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    2,792 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • USD 144 - USD 320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Cancelon, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde
    Add Photo Photos
    Traveller (614)
    Room & Suite (247)
    Pool & Beach (164)
    Dining (86)
    Hotel & Grounds (384)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Carolina Beach
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    1.13 km away
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    .05 km away
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    Ask a question
    Questions & Answers
    goldieloc
    19 July 2017|
    Answer Show all 4 answers
    Response from RoxyC07 | Reviewed this property |
    Hi! I have stay in this hotel few times and I never had this issue regarding bugs.
    1
    Vote
    4 July 2017|
    Answer Show all 5 answers
    Response from Arthur H | Reviewed this property |
    They do and and have a kiddie pool.....life guards are another matter. Just watch them and have fun!
    1
    Vote
    bkprice2017
    24 June 2017|
    Answer Show all 7 answers
    Response from Judy S | Reviewed this property |
    It is not located within walking distance of the cruise port but about 20 minutes away by taxi. It is actually near the airport.
    1
    Vote
    Room Tips
    "Stay up high, Noise from the lobby can get loud in the evenings."
    Read review
    "Higher floors have less noise from the atrium."
    Read review
    "I was close to the elevator , no problem you close your door no noise"
    Read review
    "The Higher the room the better"
    Read review
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