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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    +1 855-605-0319
    Hotel website
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    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    USD 326*USD 434*
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    Traveller (629)
    Room & Suite (247)
    Pool & Beach (165)
    Overview
    • Excellent42%
    • Very good34%
    • Average15%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “happy hour” (250 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton San Juan Hotel & Casino
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    Deals
    16 Dec.17 Dec.
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    1 room, 2 adults, 0 children
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      USD 326
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    • View details
      USD 324
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    • Check booking site for details
      USD 326
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    View all 43 deals
    Write a Review
    Reviews (2,596)
    There are newer reviews for Embassy Suites by Hilton San Juan Hotel & Casino
    See the most recent reviews
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    631 - 635 of 2,395 reviews

    Reviewed 18 April 2016

    I stayed at the Embassy Suites in Isla Verde on the night before a cruise. It was a nicely decorated hotel, the public areas and rooms were nice and clean. The downside came n with the usual free breakfast and especially the manager's reception, they...More

    Thank Kevin K
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 22 April 2016

    Dear Kevin K: Thank you for sharing your review with us, we appreciate your feedback. We are very happy to hear you enjoyed our facilities and our renovated suites. I will share your comments with our Food & Beverage team, I apologize for the inconvenience....More

    Reviewed 17 April 2016

    This was my first visit to Puerto Rico, but the other friends I traveled with had been. We were pleased by the cleanliness of the hotel, but a little disappointed with the lack of amenities on site. I suppose we were expecting more of a...More

    Thank Carol426
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 22 April 2016

    Dear Carol426: I appreciate the review of your recent stay at our hotel. I understand that you were disappointed with certain aspects of your stay. I will share your review with our Director of Operations. Again, I thank you very much for your review and...More

    Reviewed 16 April 2016

    We were pleasantly surprised to see that the reviews were correct. We really enjoyed our stay! LOVED the pool. It was a short walk to the beach and the complimentary breakfast, especially the personally made omelet was excellent. Our lunch was equally good. The room...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Debbie L
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 22 April 2016

    Dear Debbie L: Thank you for taking the time to review your stay with us in beautiful Embassy Suites San Juan Hotel & Casino! We are delighted to hear how much you enjoyed your stay and how pleased you are with our services. We hope...More

    Reviewed 15 April 2016

    Hotel is nice and clean. Staff is very friendly. Pool area is nice and clean. Price for stay would have been great if not for the Resort (Casino) fee, parking fees & tax billed at this hotel. Parking is $17 per night; however you pay...More

    Review collected in partnership with Embassy Suites Hotels
    Thank Latoya B
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 22 April 2016

    Dear Latoya B: Thank you for taking the time to review our hotel. We are so glad to hear that you enjoyed your stay. I only wanted to mention that we don't have a Casino fee, we do have a Resort Charge. We hope to...More

    Reviewed 15 April 2016

    This hotel was a very good option if you need to stay close to the airport. Had a very nice staff and was very clean. Would stay again anytime. It's walking distance to the Isla Verde beach and walking distance to different restaurants and pharmacies....More

    Review collected in partnership with Embassy Suites Hotels
    Thank Doris F
    Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 22 April 2016

    Dear Doris F: Thank you for taking the time to review our hotel. I appreciate your kind words about our hotel and our Team Members and am so happy that you experienced such a wonderful stay. Come stay with us again soon! Sincerely, Aixa Berrios...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • USD 159 - USD 423 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Isla Verde
    • #4 Casino Hotel in Isla Verde
    • #6 Business Hotel in Isla Verde
    • #6 Romantic Hotel in Isla Verde
    • #6 On the Beach Hotel in Isla Verde
    • #7 Family Hotel in Isla Verde
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Cancelon, Hotwire, HotelQuickly, TripOnline SA and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Embassy Suites San Juan Hotel And Casino ,
    • Embassy Suites San Juan Hotel Isla Verde ,
    • Embassy Suite San Juan Puerto Rico ,
    • Embassy Suites Carolina ,
    • Carolina Embassy Suites ,
    • Embassy San Juan ,
    • Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde
    Add Photo Photos
    Traveller (629)
    Room & Suite (247)
    Pool & Beach (165)
    Dining (86)
    Hotel & Grounds (398)
    Bathroom (22)
    Business Centre & Event Rooms (8)
    Family and Play Areas (3)
    Nearby
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    842 reviews
    6.06 km away
     
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    9.92 km away
     
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    5.44 km away
     
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    Nearby Attractions
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    1.13 km away
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    Ask a question
    Questions & Answers
    Steven S
    25 September 2017|
    AnswerShow all 3 answers
    Response from Tom B | Reviewed this property |
    Given the current infrastructure issues in the aftermath of Irma and Maria I would consider canceling any upcoming trips to SAN Juan. Chances are there will still be widespread power outages across the entire island still... More
    1
    Vote
    nycmama1225
    26 August 2017|
    AnswerShow all 7 answers
    Response from alza007 | Reviewed this property |
    Take a taxi, Uber are prohibited at the airport. only can leaven not pick ups
    0
    Votes
    nycmama1225
    15 August 2017|
    AnswerShow all 4 answers
    Response from Tu B | Reviewed this property |
    We used an awesome tour guide. We asked him for referrals and activities. I would try him Carlos Rosa 787-949-7497 the embassy also had a little travel station inside there. I would ask the hotel next. Enjoy!
    1
    Vote
    Room Tips
    "Upper floors are much quieter and 7th floor is for Hilton Honors members."
    Read review
    "Higher Floors on the North Side give you a view of the Ocean."
    Read review
    "We didn't hear the highway, only the music in the lobby, so any room on any floor would be the same."
    Read review
    "We were on the 6th floor. It was quiet."
    Read review
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