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09/07/2017 10/07/2017
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    Embassy Suites by Hilton San Juan Hotel & Casino

    8000 Tartak St., Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 248*
          USD 248*
          USD 248*
          Traveller (613)
          Room & Suite (249)
          Pool & Beach (163)
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          Overview
          • Excellent42%
          • Very good34%
          • Average15%
          • Poor6%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Casino
          3.5 Star Hotel
          All hotel details
          Offers from Embassy Suites by Hilton San Juan Hotel & Casino
          Special Offer: Free Night + $100 Credit
          Hotel deals
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          Courtyard by Marriott Isla Verde Beach Resort
          2,769 reviews
          #5 of 13 hotels in Isla Verde
           
          Hampton Inn & Suites San Juan
          1,702 reviews
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          InterContinental San Juan
          2,621 reviews
          #6 of 13 hotels in Isla Verde
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (2,499)
          Traveller rating
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          Time of year
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          1 - 5 of 2,311 reviews

          Reviewed 2 days ago via mobile

          I am a frequent Hilton brand traveler and I have never been so disappointed in a Hilton hotel as I was with this one. It started off with check in, the gentlemen who checked us in was impatient, not welcoming, and acted as if we...More

          1  Thank lauriegardner
          Hotel's Favourite
          Reviewed 26 April 2017

          Although the picture makes the hotel look a bit a better than it actually looks the hotel was quite nice and well maintained. The hotel is right next to a major highway and the front faces a parking lot of another hotel. Once inside you...More

          Thank Jackie G
          Response from embassysuitessanjuan, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded 11 May 2017

          Dear Jackie G: Thank you for your kind words, we are delighted to hear you are happy with your experience and with the assistance you received from our Team Members. I apologize for the inconvenience you had with the refrigerator in your suite, it is...More

          Reviewed 2 days ago

          My wife and I stayed here for one night on our honeymoon before our cruise. Overall the hotel was very nice and accommodating. We arrived early and they allowed us to check in early so we could get changed and head to the beach to...More

          Thank Matt D
          Reviewed 2 days ago

          Dirty room, stained sheet, some check out staff friendly, overall experience was not a good one, avg hotel, probably could find a better cleaner hotel in the area. staff does not let you know about beach amenities that you pay for. When you go to...More

          Review collected in partnership with Embassy Suites Hotels
          Thank 852randallb
          Response from Maricely d, Manager at Embassy Suites by Hilton San Juan Hotel & CasinoResponded yesterday

          Greetings 852randallb, My most sincere apologies for not meeting your expectations during your recent visit to our Hotel. We appreciated your comments and feedback and will make sure that these are addressed with each area. Service is our number one priority and not providing it...More

          Reviewed 4 days ago via mobile

          The hotel is beautiful but... 1) it has so much people, I am trying to figure out how they can fit all these people into 313 rooms, probably 10 people per room. 2) it is definitely a kids hotel, you can count about 100 in...More

          Thank Juliana V
          San Juan Marriott Resort & Stellaris Casino
          6,299 reviews
          #9 of 48 hotels in San Juan
           
          Courtyard by Marriott Isla Verde Beach Resort
          2,769 reviews
          #5 of 13 hotels in Isla Verde
           
          Hampton Inn & Suites San Juan
          1,702 reviews
          #1 of 13 hotels in Isla Verde
           
          InterContinental San Juan
          2,621 reviews
          #6 of 13 hotels in Isla Verde
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Breakfast included
          • Spa
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Meeting Rooms
          • Breakfast included
          • Dry Cleaning
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Casino and Gambling
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • USD 150 - USD 323 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Casino Hotel in Isla Verde
          • #4 Spa Hotel in Isla Verde
          • #6 Business Hotel in Isla Verde
          • #6 On the Beach Hotel in Isla Verde
          • #6 Romantic Hotel in Isla Verde
          • #7 Family Hotel in Isla Verde
          • Room types
          • Suites ,
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 299
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, TripOnline SA, Cheap Tickets, HotelQuickly, Cancelon, HRS and getaroom.com so you can book your Embassy Suites by Hilton San Juan Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • Carolina >
          • Isla Verde
          • Also Known As
          • Embassy Suites San Juan Hotel And Casino ,
          • Embassy Suites San Juan Hotel Isla Verde ,
          • Embassy Suite San Juan Puerto Rico ,
          • Embassy Suites Carolina ,
          • Carolina Embassy Suites ,
          • Embassy San Juan ,
          • Embassy Suites By Hilton San Juan Hotel & Casino Puerto Rico/Isla Verde
          Add Photo Photos
          Traveller (613)
          Room & Suite (249)
          Pool & Beach (163)
          Dining (86)
          Hotel & Grounds (388)
          Bathroom (22)
          Business Centre & Event Rooms (8)
          Family and Play Areas (3)
          Nearby
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          1,556 reviews
          .21 km away
           
          El San Juan Hotel, Curio Collection by Hilton
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          San Juan Water & Beach Club Hotel
          1,358 reviews
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          InterContinental San Juan
          2,621 reviews
          .54 km away
           
          Nearby Restaurants
          Eighty20 Bistro
          132 reviews
          .21 km away
          Pera Maraya
          28 reviews
          .45 km away
          Mist Rooftop Bar+Kitchen
          63 reviews
          .44 km away
          Burger Bar
          91 reviews
          .17 km away
          Nearby Attractions
          15 Knots Kiteboarding School
          122 reviews
          .67 km away
          Carolina Beach
          267 reviews
          1.13 km away
          Oasis Casino at Embassy Suites San Juan
          113 reviews
          .05 km away
          Bursian Surf School
          6 reviews
          1.50 km away
          Questions & AnswersAsk a question
          bkprice2017
          Are you located near the cruise port?
          24 June 2017|
          Answer Show all 7 answers
          Response from Judy S | Reviewed this property |
          It is not located within walking distance of the cruise port but about 20 minutes away by taxi. It is actually near the airport.
          1
          Vote
          bkprice2017
          We are going on a cruise the following day, is the hotel near the cruise port?
          24 June 2017|
          Answer Show all 4 answers
          Response from Jose Q | Reviewed this property |
          Yes, it is close. However, is you want to be closer you can try any hotel in the Condado area or even in the Old San Juan area where the cruise ships depart.
          0
          Votes
          Victoria B
          What is the layout of your two bedroom suites ? is it ok for two adult couples to split ?
          13 June 2017|
          Answer Show all 7 answers
          Response from cynthiao715 | Reviewed this property |
          Yes if its the 2-Bedroom Suite. you can have 2 couples.
          0
          Votes
          Room Tips
          "Stay up high, Noise from the lobby can get loud in the evenings."
          Read review
          "Higher floors have less noise from the atrium."
          Read review
          "I was close to the elevator , no problem you close your door no noise"
          Read review
          "The Higher the room the better"
          Read review
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