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Embassy Suites by Hilton San Juan Hotel & Casino

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Traveller (689)
360
Panoramas (13)
Pool & Beach (167)
About
Location
Cleanliness
Service
Value
Embassy Suites San Juan Hotel & Casino is the only all-suite hotel in the San Juan Metropolitan area. The hotel is located steps from famed Isla Verde beach, or guests can relax at the hotel's free form lagoon style pool. Our guests enjoy great value with a free made-to-order breakfast and complimentary drinks at the evening reception.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
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Reviews & more
2,793Reviews
1,054Photos
121Q+A
100Room tips
Traveller rating
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Popular mentions
I traveled to this location for a birthday weekend trip. The staff were friendly and able to meet my needs if I had questions. My only suggestion would be to change the variety of snacks offered during the evening reception.
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Review collected in partnership with Embassy Suites Hotels
Hotel's Favourite
This hotel is simply the best managed, beautiful decor, beautiful pool perfect location across street from beach. CVS on block. Grocery begins rooms perfect and reception, breakfast great. Outback and Casino rounds it off. Love this hotel !
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Review collected in partnership with Embassy Suites Hotels
Response from Maricely d, Director of Operations at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 1 week ago
Dear DorothyOz, We are so happy that your stay at Embassy Suites San Juan, was a memorable one. As you mentioned, we are close to convenience stores and Pharmacies. and of course the beach! We look forward you your next visit. Hasta pronto!
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We stayed here a couple of days before a cruise. Rooms were very nice and clean. They were doing some construction on upper floors but really didn’t affect us. Close to airport and walking distance to some restaurants and beach. Free breakfast and happy hour was nice. Spent time
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Stayed at the Embassy Suites Hotel in San Juan for the first time and it was great. Yes, they’re still remodeling and there’s construction going on right now but everything was as expected. Will definitely stay at this hotel again.
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Response from Maricely d, Director of Operations at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 1 week ago
Hello Marcelo R, So happy that you had a great time at our Embassy San Juan! We continue the restoratoion are are hoping to finalize this process soon. Thank you for sharing your comments and we hope you visit us soon. Hasta pronto!
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Great location & personnel were helpful and friendly.Hotel was very expensive and not clean. We arrived for adjoining suite at rate of 800+ and the room was a basic adjoining room that was not ready prior to out late arrival. One room had never been cleaned prior to receiving
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Review collected in partnership with Embassy Suites Hotels
Response from Maricely d, Director of Operations at Embassy Suites by Hilton San Juan Hotel & Casino
Responded 1 week ago
Dear tjice347, Thank you for sharing your experience at our Embassy Suites San Juan. I am glad that you found staff and location to your liking. I am sorry that your room was not cleaned and available at check in, though I am happy that situation was handled promptly. We do wish you a soon return to our beautiful Island of Puerto Rico and to our Embassy Suites San jUan. Kind regards
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Photo provided by managementEmbassy Suites by Hilton San Juan Hotel & Casino
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Photo provided by managementEmbassy Suites by Hilton San Juan Hotel & Casino
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Photo provided by managementEmbassy Suites by Hilton San Juan Hotel & Casino
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Photo provided by managementEmbassy Suites by Hilton San Juan Hotel & Casino
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Photo provided by managementEmbassy Suites by Hilton San Juan Hotel & Casino
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12345656
How much is the daily resort fee for this property?
I got charged $83.00 for 3 nights
0 votes
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What beach is the closest to the hotel?? Cause it says it has beach chairs and service
Carolina's beach
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does this hotel have free transportation from the airport??
No, the hotel does not offer transportation. I was told it has to do with permits, etc.
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The port is only a short 20-25 minute taxi ride from the hotel. I think it cost us about $17 from the hotel in March.
1 vote
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They do have seating in the lounge bar, pool area, and where the have the nightly happy hour. Pleanty of room for a small gathering. I would contact the hotel to see what their rules are on the use of those areas. Have a great time!
1 vote
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12345625
"Be sure to go to the "happy hour" free from 530-730 which provides even snacks and drinks for the kids."
"High Floor. Pool View"
"rooms outside of the courtyard and on the ends are quieter because the hotel has a nightly reception with music, we stayed in room 531."
"Ask for a room away from the very busy elevator banks."
"Try the happy hour, not bad"
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12345620
PRICE RANGE
USD 206 - USD 405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites san juan hotel isla verdeembassy suites san juan hotel and casinoembassy suite san juan puerto ricoembassy suites carolinacarolina embassy suitesembassy san juan
LOCATION
CaribbeanPuerto RicoCarolinaIsla Verde
NUMBER OF ROOMS
313
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