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InterContinental San Juan

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InterContinental San Juan
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2,147 Reviews from our TripAdvisor Community

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Showing 2,039: English reviews
Shawnee, Kansas
Reviewed today NEW

We stayed here for one night prior to boarding cruise ship. The hotel is beautiful with perfect location. On beach, near airport and near Old San Juan. The staff was very friendly and helpful, from the moment you arrive. There are several bars and restaurants on the property. We ate at the restaurant on the beach and the food and...

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Helpful?
Thank Denise S
Reviewed yesterday NEWvia mobile

When I say I love this hotel...I definitely mean I LOVE IT! I've been to Puerto Rico once before this and the hotel wasn't as awesome as this. It is clean,which is a plus. I called front desk for towels and they were delivered within 10 min of call. The resort itself is beautiful. When I wake in the morning...

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Thank Tisha814
Houston, Texas
Reviewed yesterday NEW

We had an ocean front view on the 10th floor and it was very nice. The staff were extremely friendly and couldn't do enough to assist. Had a very pleasant surprise when one of the maids cleaned our room and had a towel in the shape of a heart on our bed with a fresh orchard. Nice touch! The bed...

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Thank L5311HAjenniferh
Tortola, British Virgin Islands
Reviewed yesterday NEW

We visit Puerto Rico regularly and always stay at the Intercontinental. It is centrally positioned for all our needs and the staff are friendly and courteous. David and William are outstanding doormen and always give us a welcome that make it feel like we're coming home. Ida in the restaurant at breakfast is also amazing, always remembers us and greets...

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Thank FBRL
UK
Reviewed yesterday NEW

From the wonderful welcome you receive from Josh the Concierge to the blissfully comfortable beds this is a first class hotel We stayed there en route back to the UK and although we had monsoon type weather the hotel made up for it. Everything possible offered in the rooms, spacious and with distant views over the city. I did swim...

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Thank Henryhorn
Sicklerville, New Jersey
Reviewed 2 days ago NEW

We had an ocean front room. We has a great week...excellent service from everyone. The beach was great for walking and running even in the rain. This was a light week. There were plenty of chairs and umbrellas at the pool and beach. We ate most of our meals outside of the hotel within walking distance and rented a car...

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Thank cardom900
Cincinnati, Ohio
Reviewed 2 days ago NEW

It was a pleasure and a surprise to be welcomed by so many happy people, eager to make our 5 day stay memorable. From Arbizu to Gabriel at the bar their services were superb, a 10 for sure. We were happy the hotel kept the pool and bar opened past midnight. We felt pampered and at home. By the way,...

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Thank cossettez
Redding, California
Reviewed 2 days ago NEW

Staff very nice and attentive. Ocean view from 8th floor was breathtaking. Great beach access with umbrellas and chairs for guests. They did have security to make sure only hotel guests were accessing the pool and facilities. Felt very safe as travelers.

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Thank jewelxoxo2u
Philadelphia
Reviewed 2 days ago NEW

This hotel had great service, and is in a great location. The head concierge named Nestor was AMAZING!!!! I told him it was my anniversary and he rolled out the red carpet. It felt as if he was a family member while I was there. I will always stay at this hotel when visiting PR!

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Thank saoodabney
Reviewed 2 days ago NEWvia mobile

I stay for just one night nice room with nice view...I went to the pool at night and forgot the key in the room...i go to the front desk for a new key...And the girl from the lobby tells me that I need my license to get a new key...Hello forget my things for going to the pool obvious that...

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Helpful?
Thank Luis R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $221 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Juan staff and other travellers.
104 questions
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Questions? Get answers from InterContinental San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room overlooking pool area and beach which was lovely”
 of 5 bubbles M4345LKdenises, 8 Dec 2016 | Read review
“Intercontinental club rooms, close to beach ,pool, and you get continental breakfast and cocktail hour every day.”
 of 5 bubbles musclea2016, 5 Dec 2016 | Read review
“Ocean and pool view very nice.”
  • Our view from our room.
  • Evening view of ocean.
 of 5 bubbles scottk208, 29 Nov 2016 | Read review
“I recommend the 8th floor or higher!”
 of 5 bubbles classyratchetc, 29 Nov 2016 | Read review
“the best view is are on the higher floors.”
 of 5 bubbles LindaJ583, 26 Nov 2016 | Read review
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