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InterContinental San Juan

InterContinentalUSD 215*
View Deal
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 490*
USD 215*
USD 490*
USD 215*
USD 218*
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InterContinental San Juan
InterContinental San Juan
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2,582 Reviews from our TripAdvisor Community

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Showing 2,456: English reviews
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Boston, Massachusetts
Reviewed yesterday NEW

I went to San Juan for a weekend getaway by myself. As a single young woman I was nervous about what to expect. When I arrived I was greeted by the doorman who held the door open for me and every other guest. I asked for ocean view but I was upgraded to the Club Rooms. Which offer Fabulous rooms...

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Helpful?
Thank Dorcas B
Lemoore, California
HOTEL’S FAVOURITE REVIEW
Reviewed 18 March 2017

Stayed here for a week to recover from a personal loss. Hotel was very accommodating, staff was second to none during my visit, from the reception, restaurants, and bars. Room very good but a little updating may help in the bathroom. Had ordered a ocean view and was glad I did because of the early protesters from a hotel down...

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Helpful?
1Thank LDOEMO
About Hotel's Favourite Review
InterContinental_SJU, Front Office Manager at InterContinental San Juan, responded to this review

Thank you for your valuable feedback and we look forward to welcoming you back during your next visit to Puerto Rico.

Reviewed yesterday NEW

I have been utilizing this property for both business and pleasure for the past 10 years. The staff is amazing from check in to check out and everything in between. The property is beautiful. U recome3nd for families and business travelers alike.

Review collected in partnership with this hotel
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Helpful?
Thank peted900
Cleveland, Ohio
Reviewed 2 days ago NEWvia mobile

Arrived San Juan had a great experience with local taxi service from the airport to Hotel. Upon arrival greeted with a smile handled my bags directed me to the registration desk. I was checked in by a very professional, well trained, pleasant young lady.. Check in was a snap.. The property and rooms are clean well taken care of.. Housekeeping...

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Helpful?
Thank ckokkeler
Reviewed 3 days ago NEWvia mobile

This place it's amazing, the staff it's very friendly and very clean, it's a place to go and enjoy a awesome family vacation, it's close to a lot of water activity and other local restaurants, the spa it's amazing with wonderful girls

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Helpful?
Thank Jessica R
Wilmington, Delaware
Reviewed 3 days ago NEWvia mobile

Awesome Resort. Rooms were clean. Ocean view was breathtaking. Staff was nice and accommodating. Food on site a little pricey but delicious. But there were several local authentic Puerto Rican restaurants within walking distance. Definitely will be going back.

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Helpful?
Thank MCB8307
Windsor, Canada
Reviewed 3 days ago NEW

Hotel was awesome! All the staff was very friendly and attentive. The ambassador lounge was fantastic, from the breakfast to the snacks to the appetizers at night, couldn't ask for more. Beach was extremely clean and so was the pool area. Only downside is drinks are a little pricey by you are on an island vacation

Review collected in partnership with this hotel
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Helpful?
1Thank Matthew L
Reviewed 4 days ago NEWvia mobile

The hotel in-room dining is very expensive not sure if the food is great but I was not going to pay that price. The mini bar has a sensor on the door so even if you open the door they charge you automatically also the snack bar has senses so if you take anything off the snake bar and just...

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Helpful?
1Thank Rhyno T
Reviewed 5 days ago NEW

Worth the costs, but more of a Miami Beach vibe than a true Puerto Rico vibe. Rooms are nice, good room service, excellent for conferences ect. Would recommend for anyone looking to stay close to the airport but still take in the beach. 15 min cab ride to Old San Juan and 10 min to Condado. 45 min to the...

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Helpful?
Thank Citizen C
Dallas
Reviewed 6 days ago NEW

I flew late into San Juan and the Intercontinental is less than 10 minutes away. Although it has the Intercontinental badge I was not truly expecting too much. I was pleasantly greeted even at 11pm by a doorman, escorted to the front desk which was not fully manned but at 1pm I understood. I did have to wait about 5...

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Helpful?
1Thank travelmandfw

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The beachfront InterContinental San Juan is located on Isla Verde and is a great setting for both business and pleasure. With the best sparkling beach of the area, perfect weather, amazing restaurants, natural beauty, fun and adventure, sizzling nightlife and great shopping your stay will sure be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Free children (under 16 years old) and free Wi-Fi are just a few of the perks. Do more than just visit an exotic place - immerse yourself in it. Stay at InterContinental San Juan and allow us to pamper you with our warm hospitality. ... more   less 

Additional Information about InterContinental San Juan

Address: 5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico (Formerly San Juan Grand Beach Resort and Casino)
Region: Caribbean > Puerto Rico > Carolina > Isla Verde
Price Range: $238 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental San Juan 4*
Number of rooms: 398
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Travelocity, Expedia, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, HotelQuickly, TripOnline SA and HRS so you can book your InterContinental San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental San Juan Resort And Casino
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Hotel Style:
#1 Spa Hotel in Isla Verde
#2 Luxury Hotel in Isla Verde
#3 On the Beach Hotel in Isla Verde
#3 Family Hotel in Isla Verde
#4 Romantic Hotel in Isla Verde
#5 Business Hotel in Isla Verde
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental San Juan staff and other travellers.
131 questions
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Questions? Get answers from InterContinental San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view or Club Rooms are worth it”
dorcasb59, 26 May 2017 | Read review
“The Club Level is worth the extra price of $50.00 AND I liked my first floor room to go straight out to the grounds.”
travelmandfw, 21 May 2017 | Read review
“i had a great ocean view but the room was dirty and run down”
D395IZjimm, 20 May 2017 | Read review
“Definitely book an ocean view”
LaurieL897, 20 May 2017 | Read review
“All good. Very comfortable bed. ”
KittenLongIsland_NY, 20 May 2017 | Read review
5 of 5
InterContinental
USD 215* /night
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Booking.comUSD 215
Orbitz.comUSD 218
AMOMAUSD 490
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*Disclaimer
Prices are for 1 room, 2 adults
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