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30/07/2017 31/07/2017
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    InterContinental San Juan

    5961 Isla Verde Avenue, Isla Verde, Carolina 00979-5720, Puerto Rico
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    30/07/2017 31/07/2017
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    USD 205*USD 239*
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    Traveller (1204)
    Room & Suite (365)
    Pool & Beach (308)
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    Overview
    • Excellent53%
    • Very good30%
    • Average10%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “nestor colon” (38 reviews)
    “san juan” (318 reviews)
    “pool area” (185 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from InterContinental San Juan
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    San Juan Marriott Resort & Stellaris Casino
    6,344 reviews
    #8 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Beach Resort & Spa
    7,089 reviews
    #2 of 4 hotels in Rio Grande
     
    The Ritz-Carlton, San Juan
    3,199 reviews
    #7 of 13 hotels in Isla Verde
     
    La Concha Renaissance San Juan Resort
    7,462 reviews
    #5 of 47 hotels in San Juan
     
    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (2,643)
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    1 - 5 of 2,514 reviews

    Reviewed 2 days ago via mobile

    Second time visiting intercontinental and service was A-1 again. The pool,beach area was very clean like the first time. Concierge always do a wonderful job open the doors and opening the taxis for the guest.... All the bartenders were very nice and willing to go...More

    Thank Thomas C
    Hotel's Favourite
    Reviewed 22 May 2017

    I flew late into San Juan and the Intercontinental is less than 10 minutes away. Although it has the Intercontinental badge I was not truly expecting too much. I was pleasantly greeted even at 11pm by a doorman, escorted to the front desk which was...More

    1  Thank travelmandfw
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 31 May 2017

    It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel and for sharing your recent experience at our property. We hope you will come back and visit us soon!

    Reviewed 1 week ago

    Booked this hotel for my 30th birthday. We checked in late on the 15th of June and weren't given any bracelets (which we later found out were required for beach access). Grabbed a drink at the bar and then went to the room. The room...More

    Thank tvelazquez1
    Response from InterContinental_SJU, Front Office Manager at InterContinental San JuanResponded 6 days ago

    Dear tvelazquez1: Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. I would love to have you come back and give us another chance...More

    Reviewed 1 week ago

    Had an overnight stay and chose the InterContinental. It was close to the airport (Zone 1), As an IHG Ambassador you will receive a room upgrade to the Club level located just off the main floor. Free happy hour,(beers, wine, soft drinks, and great appetizers)...More

    Thank David A
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 week ago

    Thank you so much for your review of our hotel. We appreciate your loyalty as an Ambassador member. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your...More

    Reviewed 1 week ago via mobile

    We stayed at the Intercontinental San Juan in October 2016. We had s fabulous time and felt we were treated almost like royalty and loved it. This year it was a bit disappointing that there were not always doormen to greet us and upon arrival...More

    Thank sandcastles08
    Response from InterContinental_SJU, Public Relations Manager at InterContinental San JuanResponded 1 week ago

    Thank you for taking the time to write a review about our property and for allowing us to learn about your recent experience. We regret to hear that we did not exceed your expectations this time and we sincerely apologize for any discomfort this might...More

    San Juan Marriott Resort & Stellaris Casino
    6,344 reviews
    #8 of 47 hotels in San Juan
     
    Wyndham Grand Rio Mar Beach Resort & Spa
    7,089 reviews
    #2 of 4 hotels in Rio Grande
     
    The Ritz-Carlton, San Juan
    3,199 reviews
    #7 of 13 hotels in Isla Verde
     
    La Concha Renaissance San Juan Resort
    7,462 reviews
    #5 of 47 hotels in San Juan
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Spa
    • Bar/Lounge
    Details
    • Price range
    • USD 200 - USD 459 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Isla Verde
    • #3 Family Hotel in Isla Verde
    • #4 Luxury Hotel in Isla Verde
    • #4 On the Beach Hotel in Isla Verde
    • #4 Romantic Hotel in Isla Verde
    • #5 Business Hotel in Isla Verde
    • Room types
    • Suites ,
    • Family Rooms ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 398
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Travelocity, Cheap Tickets, Cancelon, TripOnline SA, Hotwire, Evoline ltd, getaroom.com and HotelQuickly so you can book your InterContinental San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Carolina >
    • Isla Verde
    • Also Known As
    • Intercontinental San Juan Hotel Isla Verde ,
    • Intercontinental San Juan Resort And Casino ,
    • InterContinental San Juan Puerto Rico/Isla Verde
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    Traveller (1204)
    Room & Suite (365)
    Pool & Beach (308)
    Dining (94)
    Hotel & Grounds (758)
    Bathroom (19)
    Business Centre & Event Rooms (8)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tulipes23
    19 July 2017|
    Answer Show all 2 answers
    Response from MJfromNJ | Reviewed this property |
    As an IHG member, the concierge was willing to bend over backwards for me. When I asked him one morning if the NY Times had arrived yet, he saw to it that it was delivered straight to my room every morning. A small touch... More
    1
    Vote
    tulipes23
    19 July 2017|
    Answer Show all 3 answers
    Response from David A | Reviewed this property |
    I didn't notice any, but they did have a shack that had life preservers and oceans toys. Probably to rent.
    1
    Vote
    Winton G
    1 July 2017|
    Answer Show all 5 answers
    Response from twofortwo98 | Reviewed this property |
    check in is 3:00 or 4:00; we arrived before then, they checked our luggage for us and bought us a drink at the lobby bar while we waited for our room to be ready. by the time we finished our drinks our room was ready for... More
    0
    Votes
    Room Tips
    "Be an IHG rewards member, better yet an Ambassador"
    Read review
    "6th Floor seemed a good start"
    Read review
    "Beach view, upper floors. You can see the whole stretch from your balcony."
    Read review
    "High floors beachfront"
    Read review
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