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04/06/2017 05/06/2017
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    The Ritz-Carlton, San Juan

    6961 Ave of the Governors, Isla Verde, Carolina 00979, Puerto Rico
    Hotel website
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 386*
          Great Deal
          USD 392*
          USD 392*
          Traveller (1476)
          Pool & Beach (436)
          Room & Suite (330)
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          Overview
          • Excellent48%
          • Very good27%
          • Average14%
          • Poor5%
          • Terrible4%
          Travellers talk about
          “blt” (243 reviews)
          “il mulino” (229 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Casino
          Babysitting
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, San Juan
          Special Offer: Save up to 30%
          Hotel packages
          San Juan Marriott Resort & Stellaris Casino
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (3,139)
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          1 - 5 of 3,139 reviews

          Reviewed yesterday

          Just back from 5 night stay for the second time. We have no complaints and only praise. The staff continue to go out of their way to engage you in conversation as you walk around. The doormen are great! Reuben was especially funny with my...More

          Thank DebiGaryL
          Reviewed 2 days ago

          A great stay from start to finish. We arrived for a quick 2 night stay (after having been at the Condado Vanderbilt for the previous 2 nights) and checked in on a Sunday afternoon. We were a little early for check-in but we were given...More

          Thank StampMyPassportNYC
          Response from RCSJU, Public Relations Manager at The Ritz-Carlton, San Juan

          Dear "StampMyPassportNYC", I love your title, “perfection”. On behalf of all the Ladies and Gentlemen, I would like to thank you for such a beautiful review. We certainly hope to have the pleasure to welcome you back soon. Warm regards, M. Peña

          Reviewed 6 days ago

          We traveled to San Juan for a short get-away and stayed at the Ritz-Carlton, San Juan. Everything was as expected from the Ritz. The service was wonderful, as was the food & drinks. Thank you to the staff for making our trip enjoyable and relaxing....More

          Thank Haley R
          Response from RCSJU, Public Relations Manager at The Ritz-Carlton, San Juan

          Dear "Haley R", I appreciate your wonderful review and I am happy you enjoyed your vacation with us. Thank you for sharing your positive comments about the food and drinks throughout the resort. I am happy to read that you found our staff well trained,...More

          Reviewed 1 week ago

          This is my 3rd stay at this hotel. The staff here are some of the nicest people that I have met. The hotel is small but that's what I enjoy about it. The hotel is very near the airport that's is the down size. However,...More

          3  Thank Diner226
          Response from RCSJU, Public Relations Manager at The Ritz-Carlton, San Juan

          Dear “Diner226”, We appreciate your loyalty to our resort. I am glad to read that Pablo in the Lobby Lounge took good care of you. We will recognize him. Feedback is very important to us and I have shared your comments regarding the Lobby Lounge...More

          Reviewed 1 week ago

          We spent a week at the Ritz, San Juan for a terrific vacation. Beautiful beach, pool, spa and fitness center. Great restaurants, lounge and casino. Very accommodating and friendly wait staff/service. Many tours and things to do. Terrific local restaurants serving the local cuisine. Top...More

          2  Thank tuscy
          Response from RCSJU, Public Relations Manager at The Ritz-Carlton, San Juan

          Dear "tuscy", Thank you for your wonderful review and for describing us as a "Wonderful vacation spot". I am happy to read that you found our staff well trained, friendly and empowered to make the guest stay a great experience. I appreciate you highlighting the...More

          San Juan Marriott Resort & Stellaris Casino
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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Casino and Gambling
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • USD 312 - USD 845 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Spa Hotel in Isla Verde
          • #2 Casino Hotel in Isla Verde
          • #3 Luxury Hotel in Isla Verde
          • #3 Business Hotel in Isla Verde
          • #4 On the Beach Hotel in Isla Verde
          • #4 Family Hotel in Isla Verde
          • #5 Romantic Hotel in Isla Verde
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 416
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Hotels.com, Priceline, Cheap Tickets, getaroom.com, Cancelon, HotelQuickly, TripOnline SA and HRS so you can book your The Ritz-Carlton, San Juan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Caribbean >
          • Puerto Rico >
          • Carolina >
          • Isla Verde
          • Also Known As
          • Ritz-Carlton San Juan Hotel Isla Verde ,
          • Ritz-Carlton San Juan Hotel, Spa And Casino ,
          • Ritz Carlton Carolina ,
          • Carolina Ritz Carlton ,
          • Ritz Carlton Puerto Rico ,
          • Ritz Carolina ,
          • The Ritz-Carlton, San Juan Puerto Rico/Isla Verde
          Add Photo Photos
          Traveller (1476)
          Pool & Beach (436)
          Room & Suite (330)
          Dining (99)
          Hotel & Grounds (851)
          Bathroom (43)
          Family and Play Areas (5)
          Business Centre & Event Rooms (2)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Fischerblvd
          First time Ritz guest, and considering a Club Level room. Can anyone please fill me in on what types of foods and beverages are severed during the time it is open? For example, what is normally served during breakfast at the Club? Thank you!!
          5 May 2017|
          Answer Show all 2 answers
          Response from planetraincar | Reviewed this property |
          Unless you eat a lot, it's not really worth it. You can stock your in-room refrigerator with Pepsi or Coke (or beer) from Pueblo, a local grocery store. There's also a Walgreen's nearby. The breakfast buffet in the... More
          1
          Vote
          Fischerblvd
          Hi. Wondering if you anyone can tell me if there was much airplane noise that impacted their stay? Was plane noise an issue during sleep hours AND also outside by the beach or pool? ( where we would spend the majority of our time) Thank you for any comments!
          28 April 2017|
          Answer Show all 5 answers
          Response from angelao14 | Reviewed this property |
          No not a problem for me at all. The beach, aside from service and smokers, was lovely.
          1
          Vote
          edwinalexander93
          It says buffet breakfast surcharge. Is this a one time charge during check in or a daily charge?
          30 March 2017|
          Answer Show all 4 answers
          Response from WearyTraveler-7 | Reviewed this property |
          There are a couple of breakfast places just outside the hotel (literally next to the entrance) so if you don't feel up to spending $40 for breakfast, just step out of the hotel.
          1
          Vote
          Room Tips
          "Rooms were fine Quiet and very clean"
          Read review
          "Balcony ocean view wonderful"
          Read review
          "no bad rooms--unless you are facing the highway--verify"
          Read review
          "Ask for an ocean view."
          Read review
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