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Chena Hot Springs Resort

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Chena Hot Springs Resort
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712 Reviews from our TripAdvisor Community

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There are newer reviews for Chena Hot Springs Resort
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Showing 624: English reviews
North Pole, Alaska
Reviewed 3 February 2015 via mobile

I was hoping they'd make changes but judging by reviews it hasn't happened. After all of the following I was charged more $ and it took a week to return. Here's my experience. Upon trying to make reservations I was greeted over the phone by unfriendly staff. It took a few days to lock on a reservation finally and this...

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13Thank Danihinkkanen
San Diego, California, USA
Reviewed 2 February 2015

The best part was celebrating new years with ppl that was staying in the pace and the staff. We had champagne, live music and good company with friends and other guests. If you walk up to the hill behind the place (10-15 minutes) it is a perfect place to watch the northern lights. They have a cabin acconditioned with heater...

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1Thank Ljndr
Perth, Australia
Reviewed 21 January 2015

We went to Chena Hot Springs Resort to see the Northern Lights as we had heard that this was a great place to see the Lights as well as enjoy the 'resort' and its facilities. Our room was similar to what you would expect on a school camp, it was old, there was no individual heating in the room and...

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10Thank Wanderlust_Chlo
Monterey, California
Reviewed 20 January 2015

We visited the hot springs for an evening trip on New Year's Eve. The locker rooms were modern, with decent-sized lockers (bring your quarters). The staff should check these locker rooms more often, however, because I saw used feminine products on the floors of the showers on the two occasions I changed in the locker rooms. Otherwise, there was a...

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1Thank Amanda D
Brisbane, Australia
Reviewed 15 January 2015

Rooms ok, Bar and food good. Some staff ok, others not so good. Compared to other places we have stayed in the Alaskan wilderness you seem to pay and pay and pay. There are better places to stay and see the Aurora. Very mixed feelings about this place. Probably what says it for me is that this is the only...

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4Thank ian k
Strongsville, Ohio
Reviewed 4 January 2015

If you are going to Alaska to surf the internet, watch TV in your room, or the culinary experience; stay home. If you are looking for a unique winter get away it is a must go location. I have been here in the spring and winter. Preferred the winter by far. So many activities in one location. Family oriented. Traveled...

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4Thank Kim B
Bradenton, Florida
Reviewed 3 January 2015 via mobile

Snow cat tour ($75 per person) up the hill at night was most excellent! Travis let us pop open the hatch on the cat and stand up for the ride. It was like riding in a tank and manning the turret. The northern lights were amazing from the dark summit. Wait for a clear and cold night though. It was...

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6Thank LeeForbes
Sydney, Australia
Reviewed 2 January 2015

The hot springs were fantastic. Amidst a winter wonderland of snowy trees, at minus 15 degrees, being immersed in the hot water springs, under thousands of stars in a blue-black sky, was magic. A truly memorable event. It had been described to me as a luxury resort. Our initial impression was not good - the clerk in Reception appeared to...

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10Thank glts
Sydney, Australia
Reviewed 1 January 2015

We came out just to see the ice museum. We went on the geothermal tour first - this was free and very interesting. They are working very hard to become self sufficient using the hot spring water. They have set up a greenhouse and using the hot spring water grow a large amount of their own vegetables there hydroponically. The...

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Thank Lyndy J
Garland, Texas
Reviewed 30 December 2014

We did not stay at the resort, but visited for the day, in late December. It did not live up to our expectations, and we were glad we were not trapped there overnight. Those who do can buy (rather than borrow) for $24 extension cord, so if you drive, bring your own--$15 for the same thing at Walmart. The famed...

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2Thank Biotourist

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service

Additional Information about Chena Hot Springs Resort

Address: 56.5 mile Chena Hot Springs Rd., Pleasant Valley, AK 99711
Region: United States > Alaska > Pleasant Valley
Price Range: $294 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Chena Hot Springs Resort 2.5*
Number of rooms: 80
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Also Known As:
Chena Hot Springs Hotel Pleasant Valley
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Questions & Answers

Here's what travellers have asked, with answers from Chena Hot Springs Resort staff and other travellers.
17 questions
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Questions? Get answers from Chena Hot Springs Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Moose Lodge is the most hotel like. Ask for a room closer to the mountains.”
 of 5 bubbles 275jenl, 16 Mar 2017 | Read review
“Stay in the Lodge, first floor in a room away from the Exits”
 of 5 bubbles MelissaE135, 13 Mar 2017 | Read review
“avoid the rooms that are not in the moose lodge”
 of 5 bubbles S5140SIdavidg, 12 Mar 2017 | Read review
“Ask for a room away from the stairs, and, if possible, away from the noisy Japanese tour groups.”
 of 5 bubbles janetwD4656GQ, 31 Jan 2017 | Read review
“Moose lodge rooms are fairly new and pretty hot in winter. Room 201 is pretty convenient to load your luggage. It is next to the stair.”
  • Green houses and Aurora Ice Museum
 of 5 bubbles 317ah, 10 Jan 2017 | Read review
5 of 5