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Sheraton Milan Malpensa Airport Hotel & Conference Centre

Booking.comUSD 133*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sheraton Milan Malpensa Airport Hotel & Conference Centre
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2,279 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Milan Malpensa Airport Hotel & Conference Centre
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Showing 1,399: English reviews
San Jose, Costa Rica
Reviewed 12 April 2015

Great service Hotel!!! The check in and check out was simple and fast (Thanks Andrea!!). Excellent SPG treatment!! The location for Malpensa Airport couldn't be better, because is in the airport, You just walk out of the Hotel for a door that connects to Terminal 1, and between 3 to 7 minutes You are in any of the airports airlines...

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Helpful?
1Thank rzccr
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Malpensa and shearing you positive feedback. Our aim is to satisfy the customer needs and we are more than happy to achieve the goal. Do not hesitate to contact me for you next stay, Warmest regards, Giovanna Caspanello Hotel Manager, Sheraton Milan Malpensa Airport Hotel & Conference Centre

Christchurch, New Zealand
Reviewed 6 April 2015 via mobile

It started badly with two phone calls from the airport to the front desk providing us the wrong directions to the hotel. The third call went unanswered! What did those calls cost me? The walk from the front desk to the room was 200 yards! I would have four travelators offered to me over that distance in a decent airport....

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Helpful?
1Thank David T
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Malpensa . We extremely regret for not meeting your expectations during your stay with us. The Sheraton Malpensa building is a modern design, built in length only for security purposes being internally the airport hub. We understand your disappointment, We trust to welcome you back soon and have a better experience at...

London, England, United Kingdom
Reviewed 4 April 2015

Took too long to check in and I was asked for a €300 deposit. I have never been asked for a €300 security deposit in any hotels in Asia and Europe, although it was a preauthorised I was still shocked. I fly 14 times a year maybe I should widen my horizon?? Staff at front desk said because it was...

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Helpful?
2Thank RebeccaSDavis
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Milan Malpensa and for sharing your feedback. We extremely regret to learn about your experience, which has affected your opinion and impressions on Sheraton Malpensa. Your comments are of great importance for us and your notes highlight a situation that as affected your impression and memories on us. We really trust you...

Aventura, Florida
Reviewed 1 April 2015

If you have an early morning flight from Milan you can't go wrong with this hotel. Is inside the terminal 1 and you just have to walk to the check in desk. Surprisingly I order a pizza for dinner and it was really good . The room is very clean, I'll definitely use this hotel again when I'm at the...

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Helpful?
Thank alonmoradi
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review
Google Translation

Gentilissimo Cliente, Innanzitutto la ringrazio per aver soggiornato allo Sheraton Malpensa e per il tempo dedicato a scrivere un suo...

Portugal
Reviewed 29 March 2015

We stayed on a 2 different occasions while we getting in and leaving Milan. Off from the arrival hall you just have to walk to -1 floor and from there you walk a little bit more on the same way to the train and there is the Sheraton hotel opposite train ticket. From check in it was easy. We were...

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Helpful?
Thank Dan G
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Milan Malpensa and for sharing your feedback. I shared your comments with all team members, our goal is to maintain and achieved the guest needs and we are more than happy to understand that we are in the right track Please do not hesitate to contact me for your nest stay, I...

Berlin, Deutschland
Reviewed 27 March 2015

It has a strategic location for a transit hotel and directly accessible from the airport's building. Only one minus point, the hotel doesn't provide free W-FI in the room. One has to pay more to get the WI-FI access or stand at a corner near the lobby to get a free access.

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Helpful?
1Thank kumako777
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear guest, Thank you for your positive valuation. All guest comments are helpful for us to improve our service. Do not hesitate to contact me for your next stay, Have a nice week, Giovanna Caspanello Hotel Manager, Sheraton Milan Malpensa Airport Hotel & Conference Centre

Sydney
Reviewed 26 March 2015

Stayed here for 1 night on my way home from Rome. I had a connecting international flight from malpensa the next day. The Hotel is new and very modern. It is very convenient being connected to the airport via a walkway. I arrived late about 10pm and they upgraded me to a club room. Very nice. The breakfast was great...

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Helpful?
Thank PaulPSydney
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Malpensa and shearing you positive feedback. Our aim is to satisfy the customer needs and we are more than happy to achieve the goal. Please feel free to contact me for your next stay, I wish you a nice week, Giovanna Caspanello Hotel Manager, Sheraton Milan Malpensa Airport Hotel & Conference Centre

Hong Kong, China
Reviewed 25 March 2015

I was very disappointed with my stay, starting from my arrival when there was no offer to help me with my bags, which were extremely heavy, and which I subsequently had to drag across the length of the hotel to my room (as it is also a conference center, the footprint is considerable). However, by far the most offensive aspect...

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Helpful?
3Thank WineTraveler7788
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, Thank you for staying at Sheraton Milan Malpensa and for sharing your feedback. We extremely regret to learn about your experience, which has affected your opinion and impressions on Sheraton Malpensa. We are aware we cannot change your past experience; we do care about our customers and we trust you will give us another possibility to show you...

Banff, Canada
Reviewed 25 March 2015

We stayed here on a day rate after an overnight flight. Room wasn't ready at 9 am as promised, renovation work was ongoing all day, and then housekeeping came in our room at 2pm (which you would assume is unecessary when staying from 9am to 6pm). Overall it served our purpose but we wouldn't stay here again.

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Helpful?
Thank Banffflyr
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, First of all I would like to thank you for your positive feedback and your purposeful suggestions. I am so sorry that during your stay we did not respect our standard to do not disturb the client when they are relaxing in the room. We have already shared your comment with the housekeeping department. I hope to see...

Washington
Reviewed 25 March 2015

The Sheraton at Malpensa is the perfect place to stay if you have an early morning flight (or for a relaxing night before or after travel). The location is incomparable. No more waking up in the middle of the night. You simply exit the hotel and are in Terminal 1. The rooms are comfortable, clean and quiet. The staff both...

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Helpful?
Thank Sarell J
MILANO524, Direttore at Sheraton Milan Malpensa Airport Hotel & Conference Centre, responded to this review

Dear Guest, On behalf of my team I would like to thank to you for your positive feedback and the precious time dedicated to us. Our aim is to meet our customer’s needs during their stay and we are more than happy to know that we have achieved it. Please feel free to contact me or your next stay, I...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
This is not just a hotel at the airport: it is right inside Terminal 1, moments away from the gates. Perfectly soundproofed rooms shut out all the noise and leave you with a stunning view of Monte Rosa. Enjoy moments of pure wellness in the SPA and its indoor pool. ... more   less 

Additional Information about Sheraton Milan Malpensa Airport Hotel & Conference Centre

Address: Malpensa Terminal 1 S.S. 336, 21010 Ferno, Italy
Region: Italy > Lombardy > Province of Varese > Ferno
Price Range: $155 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Milan Malpensa Airport Hotel & Conference Centre 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Sheraton Milan Malpensa Airport Hotel And Conference Centre
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Milan Malpensa Airport Hotel & Conference Centre staff and other travellers.
25 questions
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Questions? Get answers from Sheraton Milan Malpensa Airport Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have similar views of the airport or carpark.”
801ChrisJ, 28 Apr 2017 | Read review
“Closest to the elevator”
markf991, 26 Apr 2017 | Read review
“SPG upgrade was spacious”
sbh642014, 25 Apr 2017 | Read review
“convenient attached to airport”
craigmZ9134JZ, 23 Apr 2017 | Read review
“The hotel has LONGGGG hallways, so ask for a room near the elevators (You will still be far away from elevator noise.)”
O6948CJscottc, 4 Apr 2017 | Read review
5 of 5
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USD 133* /night
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HotelQuicklyUSD 159
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Prices are for 1 room, 2 adults
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