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Ibis Budget Casula Liverpool

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187 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Fairfield
Reviewed 19 September 2015

you pay cheap you get cheap the rooms need painting the door handles on some the doors need fixing .the outside were the smokers have there smoke is untidy car park not very clean inside needs a painting.

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1Thank 747deniselg
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

Dear 747deniselg, Thank you for your review, we are currently working through our refurbishment and painting is definitely an area where our guests are beginning to appreciate the changes. Being situated on the highway doesn't really provide our guests the opportunity of a view but thank you for providing your insight for future guests. I hope we are able to...

New York City, New York
Reviewed 7 September 2015

We were looking for an 'overnight' when travelling, so booked the IBIS at Casula. We accepted a higher than advertised tariff (through a booking agency) because we didn't want to go searching. The bed was very firm and comfortable, but the hotel looked a little tired an ready for some maintenance. Breakfast was available, but we moved on... We were...

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Helpful?
1Thank old49er
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

I am glad you enjoyed the bed and stay. Complimentary wifi is something that we are working towards with the refurbishment, and hopefully will add to your experience next time. We look forward to welcoming you back in the future. Management

Greater Newcastle, Australia
Reviewed 6 September 2015

The bottom line is need a good night's sleep and yes, we got that. The bed was fine and the linen was clean. The room was clean too. There was a blackout blind, which we love. We also appreciated that there was heaps of parking available. What did didn't get: No free wireless connection Very little hot drinks (For tiny...

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1Thank gr82do
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

Dear gr82do It is disappointing to read that your stay with us was not a pleasant as we both would have hoped. I wish some of your concerns were raised with us whilst you were here as we would of loved to help. Im glad the items we are in direct control of as new managers were of a high...

Canberra, Australia
Reviewed 1 September 2015

I don't usually like Ibis Hotels. I find them ultra basic but most of the prices in Sydney are ridiculous and so for just one night (on route to Brisbane) I took a deep breath and agreed. We have stayed here previously and it was a very standard Ibis Budget with the standard Ibis facilities, that is, none ... but...

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Helpful?
Thank Cliffie_D
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

Hi Cliffie_D Thankyou for your review. We are glad that our recent efforts have been noticed and I look forward to welcoming you back again in the future. Fridges are something that we will be placing in our rooms over the coming months as we begin our refurbishment, like your room a few have arrived early and they will continue...

Reviewed 22 July 2015

I've stayed at many budget backpackers, this is the WORST place I've ever stayed at. The bed sheets were NOT CLEAN. Lots of dusts and hair and dirt on the floor. Window was broken. Bathroom had lots of insects. Just a whole new level of terrible. We left after 1 night! If we had a car, we would've left straight...

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2Thank Bingyan P
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

Bingyan I am sorry your stay back in April was of such a poor standard. I can assure you that since your stay management has changed and your concerns have been noted and rectified. We look forward to welcoming you back and hearing about a more recent stay. Regards

London, United Kingdom
Reviewed 25 May 2015

If you are staying here you most likely are doing so because it's one of the cheapest rooms in Sydney The hotel it's part of the ibis budget group so that means in Sydney you get a bed in your own room, a small flat screen TV and your own modular bathroom with no frills Reception is open limited hours...

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Helpful?
Thank loveto t
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

We very much appreciate your review and take on board your comments regarding the cleanliness. New management have been onsite since early June and these areas have already been actioned. We look forward to having you stay with us again.

Melbourne, Australia
Reviewed 8 May 2015

There is not a snowflakes chance in hell that I will return to this hotel. The cleanliness is far from acceptable. At least get rid of the previous gusts drug habits as well as clean the bathroom.....

Review collected in partnership with Accorhotels.com
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4Thank dean_joyce1
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

Hi Dean_joyce1 Thank you for taking the time to tell us about your experience at the Ibis Budget Casula Liverpool. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

London, United Kingdom
Reviewed 6 May 2015

Review collected in partnership with Accorhotels.com
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2Thank Ozi N
Melanie M, General Manager at Ibis Budget Casula Liverpool, responded to this review

Bathurst, Australia
Reviewed 17 April 2015

We stayed here recently for one night. We paid about $75 or so. Whilst the bed was OK and the bed linen clean, the bathroom had the previous guests hair in the sink and on the floor, the carpet is well and truly past it's use by date but this is what you get for the price these days. We...

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2Thank SalandBrad
Romerro, Manager at Ibis Budget Casula Liverpool, responded to this review

Dear valued guest, Thank you for both the positive and constructive feedback. I am most glad to read your positive comments. Please accept my sincerest apologies for the issues you experienced. New cleaning staff have commenced this month in order to maintain the high standards we strive for. A full refurbishment will commence from July this year which is good...

Reviewed 16 April 2015 via mobile

I didn't expect too much as I know it's a budget motel, but yuck!! The carpets are filthy and the bathroom looks like its never cleaned. To be fair the linen looked clean but I wasn't sure about it and didn't want to get in the bed, I'd brought my own throw so just used that and wrapped myself up...

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Helpful?
1Thank AustraliaTS
Romerro, Manager at Ibis Budget Casula Liverpool, responded to this review

Dear valued guest, I wish to deeply apologise for the experience you had. This is of the highest concern to us, and rest assured, we will continually strive to deliver an enjoyable experience for our valued guests. New cleaners have started mid of this month, in a way to ensure a spotlessly clean room. With our new cleaners and our...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Facilities: Internet, in-house movies, air conditioning, writing desk, clock radio, en suite and LCD TV.Free parking. ... more   less 

Additional Information about Ibis Budget Casula Liverpool

Address: 437 Hume Hwy, Casula, Liverpool, New South Wales 2170, Australia (Formerly Formule 1)
Region: Australia > New South Wales > Greater Sydney > Liverpool > Casula
Price Range: $87 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ibis Budget Casula Liverpool 2.5*
Number of rooms: 74
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Ibis Budget Casula Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Budget Casula Liverpool staff and other travellers.
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5 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid if you can,but okay if you have to”
 of 5 bubbles sudhirk314, 2 Feb 2017 | Read review
“Higher levels have a view, those facing the main highway might experience a little more traffic noise, side rooms were very quiet”
 of 5 bubbles ChristineD908, 18 Oct 2016 | Read review
“Ask for ground floor if you don't like stairs.”
 of 5 bubbles BobH675, 21 Sep 2016 | Read review
“If you want a cheap hotel for overnight, this will do.”
 of 5 bubbles 946allison, 19 Aug 2016 | Read review
“for older people best ask for first floor as there a no lifts”
 of 5 bubbles katica2015, 14 Mar 2016 | Read review
5 of 5