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All reviewshume highwayroom was cleanhundred metersno liftsoap and shampoominimal pricereception desktypical fast foodtea coffee and milktoilet and showerbasic amenitieshotel is locatedeasy accessnext morningelectric jugfirst floorqueen bed
The bathroom looks like it hasnt been cleaned in 10 years.
I had to wear my thongs in the shower so discusting. I wouldnt stay again as it was not to the standard of the money.
Some bleach would be good and clean the toilet...More
2 Thank kerrybite33
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded 11 May 2018
Hi kerrybite33, thank you for your feedback. Im really sorry you found the bathroom to be unclean. This is absolutely not typical of our hotel, and im very disappointed that the room was not checked more thoroughly by the Housekeeping Supervisor. We try our very...More
Not the top end of accommodation..price wise.
But, as in everything else, spot on!
On walking in the door you are greeted by a friendly and polite person.
The room was extremely clean and more than comfortable.
The breakfast had a good variety.
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded 30 April 2018
Hi francowle, thank you so much for your review! Its always awesome to receive great feedback from our guests. We all love what we do at this hotel, we enjoy meeting new people and greeting our returned guests, im so glad our smiles reflect that....More
Stayed here for one night while visiting my daughter. Had a double room that had a super comfy king size bed on the ground floor at the back of the hotel. Had all that you needed for a short trip: heating/cooling, fridge, bathroom, tea and...More
1 Thank Freakboy2902
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded 27 March 2018
Thank you so much for your review. It surprises so many of our guests just how lovely, comfortable, and quiet our hotel is - especially when they see it is a "budget" hotel. We are very proud of our hotel and our team,...More
At a budget hotel, you get what you pay for. Basic amenities at basic prices. All I was asking for were clean room, clean sheets and clean toilet. This place delivered in spades. Room and toilets were clean, sheets were clean and the staff friendly...More
Thank James C
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded 14 March 2018
Hi James C - thank you so much for your review. Yes, you do get what you pay for and then some here at Ibis Budget Casula! We are so grateful you chose to stay with us and that you slept well. We have a...More
The room was clean and tidy everything was nice, not much in it and very budget styled room but great for one night at a good rate. Bathroom was terrible with a horrible shower curtain and the water goes everywhere so the curtain was quite...More
Thank Lisa S
Response from Karen T, General Manager at Ibis Budget Casula LiverpoolResponded 22 February 2018
Hi Lisa S
Thank you so much for your review. We pride ourselves our hotel cleanliness and customer service, im glad that you have mentioned both in your feedback. We are a budget hotel, and are always one of the cheapest hotels in the area,...More
Hi there, thank you for your question. Yes, you do have to be 18 years old - that is the minimum age. We also require approved photo identification on arrival i.e. Drivers Licence, Passport, Proof of Age Card.