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Alpha Hotel Eastern Creek

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Alpha Hotel Eastern Creek
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211 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Perth
Reviewed 4 weeks ago

The Alpha was priced well and a perfect location for my work. The staff were friendly and helpful, my room was clean and comfortable, the Octane Bar was convenient for dinner, will be happy to stay there again.

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Thank Rolme
Management response:

Thank you for the review. Lovely to see the staff were helpful and friendly and you enjoyed your stay. Hope to welcome you back again soon. Kind Regards, Sofia Ettridge Front Office Manager

Marmion, Australia
Reviewed 4 weeks ago

Really enjoyed the use of the Alpha Lounge. Few small glitches that were sorted by the friendly staff, nice environment to relax in, treated very well by staff. Food was very good, especially the afternoon drinks, which I wish we'd been able to access more than twice! Thank you!

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Thank tazTT
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the great review. We are very excited about our new Alpha Club level and the new rooms. So glad you got the experience them. I will be sure to pass on the feedback to the team. Hope to see you again soon Regards Ainslee Portlock General Manager

Florey
Reviewed 20 January 2017

Need to change the pillows, very tall. The tv light is very bright. Everything else is great. Very happy. I'll be back again on my next track day as it's just over the road. A more secure car park would be greatly appreciated for my motorcycle though.

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Thank E5560OQgabrield
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel. Appreciate the feedback. If you ever find anything not to your liking in the room like pillows please contact reception and we can assist you. So glad to see and hear you enjoyed your overall stay. Look forward to seeing you again soon. Regards Ainslee Portlock General Manager

Churchill, Australia
Reviewed 20 January 2017

Thankyou for having us Amazing food too we will be back sometime soon room was modern and quiet location nice and dark for a sleep in if required. Friendly staff like I Said earlier food was unbelievable great value as well and morning coffee was very smooth 🤗🤗

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Thank dalep759
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Dale thank you for the 5 star review. We loved welcoming you to the hotel and fantastic to see you agree with us that the food is amazing and a great assets of the hotel. Look forward to having you back again soon. Regards Ainslee Portlock General Manager

Reviewed 18 January 2017 via mobile

We enjoyed an 11 night stay at the alpha for a sporting tournament. The alpha club level was great with wonderfully renovated rooms and a great king sized bed. Access to the club lounge really enhanced our stay with great breakfast and refreshments. The real highlight of the stay however was the staff who went out of their way to...

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Helpful?
Thank joziemc
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the glowing review Joziemc! It was a pleasure to have you at the hotel for your 11 night stay. So glad you agree with us and got to enjoy our brand new Alpha Club Floor. I will be sure to pass the feedback onto the team. Always nice for them to hear the hard work is paying...

Australia
Reviewed 17 January 2017

Tucked away from the main road, this hotel offers respite from outside noise. Unfortunately its construction may have been a little hasty, and internal noise isn't as well insulated - your room vibrates when neighbours vigorously close their door. It reminds me of one of the more modern Travelodges around capital cities. Southbank, for example. You get a good bed,...

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Thank RonDunn
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for taking the time to review the hotel RonDunn. It was a pleasure to welcome you to the hotel. Great to see you enjoyed your overall stay. Disheartening to read you were super impressed with our brand new Club King rooms that so many guests have rave about since opening a month ago. Hope we can welcome you...

Reviewed 13 January 2017

We stay here a lot. The beds are comfortable. It's quiet. Breakfast is amazing. They are very accomodating when you request something special. The off-street parking is great. Check in and check out are seamless.

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Thank Nicole H
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the 5 star rating. It is always a pleasure to welcome you to the hotel. Fantastic to see you always enjoy your staff. We pride ourselves on being flexible and accommodating. Look forward to seeing you again soon. Regards Ainslee Portlock General Manager

Wetherill Park
Reviewed 27 December 2016

Great location for working in the west of Sydney, the new club rooms are great with the express breakfast option a must. I will make more use of the club facilities on my next visit, will definitely stay every time I'm working in Sydney

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Thank dannybK3457MC
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you Danny for the great review. Fantastic to see you took advantage of our brand new Club Level rooms. They have great added features like king beds, access to the club lounge and express breakfast. Excited to welcome you back in the new year. Regards Ainslee Portlock General Manager

Aberdare
Reviewed 22 December 2016

Check I was fast. Like always great food and service. I rang up late on the day of my stay and the staff couldn't be more helpful. Room was clean in excellent order bed was comfortable. Shower was hot and strong. Check out was fast and easy would recommend the hotel to my friends and family.

Review collected in partnership with this hotel
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Helpful?
Thank Chris E
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the top review Chris. I agree with you the staff are a great asset to the hotel and I will be sure to pass on the feedback. Hope to see you again soon. Regards Ainslee Portlock General Manager

Newcastle, Australia
Reviewed 20 December 2016

I needed to be close to the track...this is the place to do that. Clean, quiet, friendly and convenient. I'd suggest more secure parking might be good, but at least there is plenty of parking and it's free!

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Thank johntA5022BM
Ainslee P, General Manager at Alpha Hotel Eastern Creek, responded to this review

Thank you for the top review John. As you say we are the perfect choice for Sydney Motorsport Park events. Its a pleasure to welcome you to the hotel. Hope to see you again soon. Regards Ainslee Portlock General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Alpha Hotel Eastern Creek is set on 1.1 Hectares at Sydney Motorsport Park and is located 2 km from the junction of the M4 and M7 motorways. The hotel boasts state-of-the-art conference and function facilities and exciting dining and bar venues making it perfectly suited for business or leisure. Accommodation: 104 stylishly appointed guest rooms and suites, air conditioning, double glazed windows, safe, tea and coffee making facilities, lounge and coffee table. Suites feature King Size Beds, LCD TVs, kitchenette with electric cook top and microwave. Alpha Suites rooms boast fantastic views of the Eastern Creek racetrack - but don't be concerned with the noise the double glazed windows ensures that you will have plenty of peace and quiet in your room! Location: Conveniently located 2km from the junction of the M4 and M7 motorways. Key corporate areas within 15km from the hotel!* We offer a shuttle bus service for all our guests. Conditions apply and bookings are essential. The shuttle will services selected suburbs surrounding the property, and will drop you off at your place of employment or attraction!* Octane restaurant is open for breakfast daily. Oak Bar & Grill is open for dinner 7 days a week from 5pm. Lunch Friday from 12pm, offering alfresco dining and serving up juicy steaks, wood fired pizzas and ice cold beers on tap. ... more   less 

Additional Information about Alpha Hotel Eastern Creek

Address: Corner Brabham & Peter Brock Drive, Eastern Creek, Blacktown, New South Wales 2766, Australia (Formerly Chifley Eastern Creek)
Region: Australia > New South Wales > Greater Sydney > Blacktown > Eastern Creek
Price Range: $137 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Alpha Hotel Eastern Creek 4.5*
Number of rooms: 104
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Alpha Hotel Eastern Creek staff and other travellers.
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8 months ago

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Questions? Get answers from Alpha Hotel Eastern Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if it is hot, ensure your room does not face the west !!!”
 of 5 bubbles Simonsopinion, 5 Feb 2017 | Read review
“Don't stay here unless you want to be having to sort our charges that are not yours, not to mention the poor customer service.”
 of 5 bubbles kirkyk2016, 30 Nov 2016 | Read review
“All rooms are excellent”
 of 5 bubbles 192robynb, 15 Nov 2016 | Read review
“Ask for one without a frosted glass bathroom door.”
 of 5 bubbles Anne-Marie1963, 25 Aug 2016 | Read review
“Go to another hotel!”
 of 5 bubbles paulmU1618XK, 15 Aug 2016 | Read review
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