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Napa Mermaid Hotel and Suites

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Traveller (1061)
Room & Suite (263)
Pool & Beach (207)
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Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“frozen fruit”(37 reviews)
“grand suite”(32 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
7 Jun.8 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,563)
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954 results
Traveller rating
759
149
40
5
1
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LanguageEnglish
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759
149
40
5
1
Show reviews that mention
All reviewsfrozen fruitgrand suiteexecutive bungalowpool areastandard roomhalf boardbeautiful hotelside sea view roomcold flannelshotel barevery eveningsun loungersbeach towelswould highly recommend this hotelrelaxing holidaybars and restaurantsrestaurant staff
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1 - 5 of 954 reviews
Reviewed 4 days ago via mobile

Arrived here & was looked after by the fantastic reception staff. They looked after our request beforehand and we couldn’t be more pleased. The rooms were nice, clean & had the normal facilities that you would expect from a 4 star hotel, I would personally...More

Thank Sang N
Reviewed 1 week ago

By far one of the best hotels we have stayed at for a long time, friendly welcoming staff, superb restaurant and huge choice of food, due to be renovated later this year but not really in need of it (hotel, not food), large swimming pool,...More

1  Thank Kjohnr2001
Response from NapaMermaidAyiaNapa, Events, Media & Quality Manager at Napa Mermaid Hotel and SuitesResponded 6 days ago

Dear Guests Thank you for your excellent review and lovely comments. We are pleased to hear that you enjoyed our hotel, the food and the service and we look forward to welcoming you back next year. Kind regards Maria Paschali

Reviewed 1 week ago

Amazing hotel with amazing breakfast and very helpful staff. The only reason I'm giving it 4/5 is that the rooms could use a little improvement. We had a sea view room and although it was comfortable with all the necessary amenities you could see that...More

Thank panospenelope
Response from NapaMermaidAyiaNapa, Events, Media & Quality Manager at Napa Mermaid Hotel and SuitesResponded 6 days ago

Dear Guests Thank you for your kind review and comments about our hotel and staff. With regards to your room, we are pleased to inform you that the remaining standard rooms will be renovated during the winter period. We look forward to the pleasure of...More

Reviewed 2 weeks ago via mobile

Today myself and wife have just finished an 11 night stay at The Napa Mermaid hotel! We found the hotel a stunning and beautiful resort with five star features, the staff were polite, helpful and house keepers displayed consideration and excellent services! The breakfast was...More

1  Thank stelincs2018
Response from NapaMermaidAyiaNapa, Events, Media & Quality Manager at Napa Mermaid Hotel and SuitesResponded 6 days ago

Dear Guests Thank you for staying with us and for your kind review. We were delighted to read that you found our hotel and facilities to your satisfaction and that the team looked after you. Regarding your room, indeed, the remaining of the standard rooms...More

Reviewed 2 weeks ago via mobile

The hotel is very good, excellent services, facilities an restaurant! Rooms are very clean and spacious. Good see view. Very close to the beach. In a quite area. Walking distance from the city center.

Thank Krassen S
Response from NapaMermaidAyiaNapa, Events, Media & Quality Manager at Napa Mermaid Hotel and SuitesResponded 6 days ago

Dear Guest Thank you for your excellent review following your visit to our hotel. We were very pleased to read that you had an enjoyable stay with us, and we hope to welcoming you back in the near future. Kind regards Maria Paschali

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 126 - USD 342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Ayia Napa
#4 Luxury Hotel in Ayia Napa
#4 Spa Hotel in Ayia Napa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 126 - USD 342 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Ayia Napa
#4 Luxury Hotel in Ayia Napa
#4 Spa Hotel in Ayia Napa
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1061)
Room & Suite (263)
Pool & Beach (207)
Dining (102)
Amenities (20)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Amies9
4 December 2017|
AnswerShow all 4 answers
Response from JohannesJacobus1957 | Reviewed this property |
I don’t know to be honest. Please contact the hotel and ask, kr Jos
0
Votes
Karen2430
8 September 2017|
AnswerShow all 8 answers
Response from Jim H | Reviewed this property |
Yes there is light music played around the pool at the Napa Mermaid Hotel .
1
Vote
Karen2430
24 August 2017|
AnswerShow all 7 answers
Response from dizzy01london | Reviewed this property |
Yes they do
1
Vote
Room Tips
"Any of the rooms are good, when we stayed the hotel was quiet even though almost full."
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"The junior suites are lovely!"
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"rooms with sea view"
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"one of the best hotels in Cyprus...."
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