NOOSA QUAYS (AU$254): 2022 Prices & Reviews - Photos of Apartment

Perfect location. Lovely apartment (10). We took our boat and moored out the front. We had to reschedule due to floods, Glen & Susie were more than accommodating. Thank you! Loved it so much we are booked in May with friends for a wedding. Eating at Ricks is a must! Yvette :)

Date of stay: March 2022Trip type: Travelled

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Response from Glenn Ellis, Owner at Noosa Quays

Responded 28 Mar 2022

Hi YvetteF138, Thank you for your review. We look forward to your return in May.

Sandra S wrote a review Mar 2022

1 contribution

VERY DIRTY

We stayed in Unit 11 overlooking the pool. The pictures on the website looked beautiful, but did not live up to expectations. The chair pads on the dining chairs were badly stained, as were the 2 lounges. The front bedroom overlooking the pool was OK, but the second bedroom was disgusting. There were dead cockroaches under the bed and beside the bed and the ensuite bathroom had some mould. There was a wardrobe in the room, but you could only use one half as the cleaning utensils were stored in the other half. This had dirt and dust all over the base of that area and had obviously not been cleaned in a while. The second bathroom shower was full of mould and the mirror dirty. The worst part in the unit were the screen doors going out to the patio. They were literally caked with dust and had obviously not been cleaned in ages. I ended up cleaning them myself and then had to vacuum the large amount of dust from the screens off the floor. Not what I expect to have to do on holiday! I do not believe the unit had been cleaned in quite a while and therefore should not have been let. We had friends over for lunch one day and I ended up having to put all the glassware, cutlery, plates etc. that I wanted to use through the dishwasher before I could use them. Sadly, there were no cleaners in the unit, to keep bench tops , dining table etc. clean after use. The one funny thing in the lounge area was the size of the TV. It was tucked away on a small shelf at the bottom of the large TV unit. You could hardly see much on the TV it was that small - about the size of a computer screen! On a good note, the outside areas and pool were very well maintained. WOULD NOT STAY THERE AGAIN.…

Date of stay: March 2022

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Room Tip: Rooms facing the beach are the best choice

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Response from Glenn Ellis, Owner at Noosa Quays

Responded 28 Mar 2022

Thank you for your time to review. We are very sorry to hear about your experience here at Noosa Quays. During your stay we spoke daily with no mention of any concerns. We do wish we had the opportunity to address any issues whilst here. As a team at Noosa Quays we have worked hard through the past years to ensure high standards of cleanliness throughout the resort and apologize we have not met standards on this occasion. Of note, at the time of your stay, Noosa like many areas in SE Queensland had just experienced flooding. With moisture in the air, mould was appearing daily and this would have been promptly dealt with had we been advised. Additionally, all apartments are pest sprayed. We do hope your experience with us has not lowered your ambition to visit Noosa Heads again in the future.

FromBrisbane wrote a review Oct 2021

Brisbane, Australia84 contributions55 helpful votes

Still a classic after almost 30 years ....

We first stayed at Noosa Quays in around 1995. It continues to be immaculately maintained and offers value for money. It is only a 10 min. walk to Hastings St and ditto to Noosaville. Noosa's best restaurant is next door (Rock Salt). We look forward to returning again in 2022.

Date of stay: October 2021

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Response from Glenn Ellis, Owner at Noosa Quays

Responded 25 Oct 2021

Thank you for your review. Great to hear you have enjoyed Noosa Quays for so long and continue to return. Rock Salt is certainly a favorite of all. We look forward to accommodating you in 2022.

dosh11 wrote a review May 2021

Mt Martha, Australia10 contributions4 helpful votes

Good accommodation but some disappointment

We enjoyed our stay at Noosa Quays but in future we would not select room 13 as although lovely it is showing it's age and needs substantial renovation . There were some inadequate cleaning measures but not significant and items which didn't work ie the extracted fan which was mentioned to us but remained a problem for our 2 week stay . Our main problem was the pool area which for the second week was surrounded by scaffolding and thus unusable. We were told that the water temperature was 26 degrees but it was colder than the river which was 22degrees and thus was really too cold for use . Our previous accommodation in Caloundra also had a cold water pool maybe it's a post covid cost saving measure . We were shown by the cleaner other units which were exceptional but this incorrect procedure resulted in an angry response from Suzie which we felt was inappropriate as guests we were not aware of the correct procedure .…

Date of stay: May 2021Trip type: Travelled

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Response from Glenn Ellis, Owner at Noosa Quays

Responded 17 May 2021

Hi dosh11, We are happy you enjoyed your stay at Noosa Quays and acknowledging how lovely apartment 13 is. You requested a fully refurbished apartment upon booking, however as your booking was just prior to arrival we only had one apartment left for your extended stay being 4 bedroom, as you were a couple we discounted the price to accommodate 2 guests in such a large apartment. You were notified the apartment had recently had new tiles, kitchen, carpet, paint and furnishings although was not to the highest standard of Noosa Quays. I advised if you wished for a fully refurbished apartment you may require trying elsewhere in the street. You still wished to book and I do not feel your comment of "substantial renovation needed"is warranted. The inadequate cleaning measures were the length of time the cleaners were in your apartment for the mid stays which upon discussion were proven unfounded. Prior to arriving you were notified the pool area would have scaffolding for the new BBQ roof. The pool area was utilised for the 2 weeks you were here by other guests without issue. As the weather was 26 degrees each day the pool temperature was reduced to 24 degrees for relief from the sun. You were notified by Suzie in a manner that does not warrant "angry" that if you wished to view other apartments throughout your stay to please contact reception rather than walking into apartments being cleaned. Noosa is a beautiful place and I hope you enjoy many more visits. Regards Glenn

Benjamin H wrote a review Mar 2021

Sydney, Australia2 contributions

11/10 !

I wish i could give you 11/10! Unbelievable accommodation - clean, beautiful and perfect location. Thank you for a wonderful stay, I'll definitely be back. Lovely rooms and very kind staff! extraordinary!

Date of stay: March 2021

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Trip type: Travelled

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Response from Glenn Ellis, Owner at Noosa Quays

Responded 17 May 2021

Thank you for your kind words Ben, We are happy you enjoyed your stay. Regards Glenn