Perfect location. Lovely apartment (10). We took our boat and moored out the front. We had to reschedule due to floods, Glen & Susie were more than accommodating. Thank you! Loved it so much we are booked in May with friends for a wedding. Eating at Ricks is a must! Yvette :)
We stayed in Unit 11 overlooking the pool. The pictures on the website looked beautiful, but did not live up to expectations. The chair pads on the dining chairs were badly stained, as were the 2 lounges. The front bedroom overlooking the pool was OK, but the second bedroom was disgusting. There were dead cockroaches under the bed and beside the bed and the ensuite bathroom had some mould. There was a wardrobe in the room, but you could only use one half as the cleaning utensils were stored in the other half. This had dirt and dust all over the base of that area and had obviously not been cleaned in a while. The second bathroom shower was full of mould and the mirror dirty. The worst part in the unit were the screen doors going out to the patio. They were literally caked with dust and had obviously not been cleaned in ages. I ended up cleaning them myself and then had to vacuum the large amount of dust from the screens off the floor. Not what I expect to have to do on holiday! I do not believe the unit had been cleaned in quite a while and therefore should not have been let. We had friends over for lunch one day and I ended up having to put all the glassware, cutlery, plates etc. that I wanted to use through the dishwasher before I could use them. Sadly, there were no cleaners in the unit, to keep bench tops , dining table etc. clean after use. The one funny thing in the lounge area was the size of the TV. It was tucked away on a small shelf at the bottom of the large TV unit. You could hardly see much on the TV it was that small - about the size of a computer screen! On a good note, the outside areas and pool were very well maintained. WOULD NOT STAY THERE AGAIN.…
We first stayed at Noosa Quays in around 1995. It continues to be immaculately maintained and offers value for money. It is only a 10 min. walk to Hastings St and ditto to Noosaville. Noosa's best restaurant is next door (Rock Salt). We look forward to returning again in 2022.
We enjoyed our stay at Noosa Quays but in future we would not select room 13 as although lovely it is showing it's age and needs substantial renovation . There were some inadequate cleaning measures but not significant and items which didn't work ie the extracted fan which was mentioned to us but remained a problem for our 2 week stay . Our main problem was the pool area which for the second week was surrounded by scaffolding and thus unusable. We were told that the water temperature was 26 degrees but it was colder than the river which was 22degrees and thus was really too cold for use . Our previous accommodation in Caloundra also had a cold water pool maybe it's a post covid cost saving measure . We were shown by the cleaner other units which were exceptional but this incorrect procedure resulted in an angry response from Suzie which we felt was inappropriate as guests we were not aware of the correct procedure .…
I wish i could give you 11/10! Unbelievable accommodation - clean, beautiful and perfect location. Thank you for a wonderful stay, I'll definitely be back. Lovely rooms and very kind staff! extraordinary!
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