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Punthill Knox

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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
London
Reviewed 17 January 2016

This is our second visit to Punt Hill at Knox City - we have family nearby, and stay here whenever we visit from the UK because it's ideally located for us. We hired two double apartments, and really like them. They share a common front door, but inside there are two separate apartments. This gave privacy when necessary, but we...

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Helpful?
1Thank The_Wylie_Coyote
PunthillManager, Guest Relations Manager at Punthill Knox, responded to this review

Dear The_Wylie_Coyote, Thank you for your review of Punthill Knox. As a return guest to Punthill, we are delighted that your expectations were met yet again on this most recent stay. We encourage you to join our Punthill Rewards program via our website, and one of the benefits is free wifi for all subsequent stays. We look forward to welcoming...

Australian Capital Territory, Australia
Reviewed 2 January 2016

Stayed for two nights in a one bedroom apartment. The apartment is well furnished, clean and quite spacious. The only let down was there is no air conditioning in the room. It was uncomfortable as the nights were very hot. Overall the hotel is generally good. The hotel is also very close to a shopping centre, just across the road,...

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Helpful?
Thank SIanchong
PunthillManager, Guest Relations Manager at Punthill Knox, responded to this review

Dear Slanchong, Thank you for your review of Punthill Knox. We are pleased that overall you enjoyed your stay, and found the service efficient and helpful. Next time you stay, you may like to consider a studio apartment, which is open plan in design, and will thereby allow for uninterrupted air circulation throughout the entire room. We look forward to...

Mortlake, Australia
Reviewed 26 December 2015

Lovely room, there was a hair on our face washers though. Pool was covered and leaves over the cover(obviously not used in a while) on a 35 degree day, kids were most disappointed. Receptionist on Christmas day/Boxing day was very rude. I tried this hotel this time as The Golden Pebble we usually used was booked out but will be...

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Helpful?
Thank ram997
PunthillManager, Guest Relations Manager at Punthill Knox, responded to this review

Dear ram997, Thank you for your review. We understand that our General Manager has been in contact with you directly and all issues have been addressed. We do hope we have the opportunity to welcome you back to Punthill again. Kind regards,

Brisbane, Australia
Reviewed 23 December 2015

The hotel is fine for a place to stay for busy trips. The apartments were well furnished and serviced fairly well (my room had some rubbish left, but generally good). I like discretion when staying in hotels and a few odd questions about bedding configurations were off putting and none of the owner's concern. Walls in the hallways are a...

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Helpful?
Thank MattouD
PunthillManager, General Manager at Punthill Knox, responded to this review

Dear MattouD, Thank you for your feedback and we are pleased that you generally enjoyed your stay. I have spoken with the managers about discretion and how to approach certain issues. I will also speak with the housekeeping supervisor – there is no excuse for the apartment not to be perfectly clean. We do hope to be able to welcome...

Melbourne, Australia
Reviewed 12 November 2015

Stayed at Punt Hill for a recent big birthday bash (offsite). Checkin was a breeze and the 1-bedroom apartment as well furnished and kitchen stocked well. Air conditioner in the lounge, but no outlet in the bedroom? Bed was soft but comfy, pillows not that great. Great time, Knox shopping centre was a 5 minute walk. Very little traffic noise...

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2Thank Adam C
PunthillManager, Guest Relations Manager at Punthill Knox, responded to this review

Dear Adam C, Thank you for your review of Punthill Knox. Great to hear you enjoyed your stay whilst in Melbourne to celebrate the birthday function! We look forward to welcoming you back to Punthill again. Kind regards,

Greater Perth, Australia
Reviewed 25 September 2015

Surly staff, lumpy beds and a breakfast that makes me want to stop eating. This place is my company's go-to but will not be mine! I made a mistake re the Internet and was forced to pay the $10 for the first night even though I had a document stating I had free wi-fi. Never again!

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Helpful?
5Thank Philip E
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear Philip E, We are extremely disappointed that your stay was less than satisfactory. If you have a moment, we would be very appreciative if you can call 1300 731 299 to speak with our General Manager - Tania Sreco - about your stay. There is no excuse for surly staff, so we would like to know who it was...

Victoria, Australia
Reviewed 22 September 2015

I recently stayed here for one week while visiting Knox Private Hospital. Although there are closer places to stay this was the most convenient if you don't have a car. It is opposite a large shopping mall where there is a bus interchange that will get you just about anywhere. The shopping mall has a small food court inside but...

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2Thank Alleycatz7
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear Alleycatz7, Thank you for your review of Punthill Knox. The team at the property will be so delighted to know that your week-long stay was so comfortable. and the location so convenient for you. We look forward to welcoming you back to Punthill the next time you are visiting Melbourne. Kind regards,

Greater Hobart, Australia
Reviewed 17 September 2015

Excellent support and care by the Manager Barry and Judy with efficient and effective layout for the disabled. The one bedroom apartment has hob, microwave and ordinary oven as well as a modified bathroom which works effectively. Thoroughly enjoyed our stay.

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Helpful?
Thank John R
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear John R, Thank you for your review of Punthill Knox. Great to hear you so thoroughly enjoyed your stay and found the staff always so friendly and helpful. We look forward to welcoming you back to Punthill again. Kind regards,

Sydney, Australia
Reviewed 5 August 2015

I'll be frank - overall this place is no good for solo female business travellers. It is not clear from the description but there is no room service and no attempt to promote delivery of local restaurants in the place of room service. This is a rent a room only kind of place. I had to walk 1.5-2km each way,...

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Helpful?
1Thank Balmainite
Michele B, General Manager at Punthill Knox, responded to this review

Dear Balmainite, I was very surprised to read your comments. The property manager actually remembers you departing and when asked how your overnight stay was, you replied it was good. Punthill Knox is an immaculately presented 4-star property. We do not have restaurant facilities, but do offer fully cooked and continental breakfasts in our breakfast room each morning. We do...

Adelaide, Australia
Reviewed 12 July 2015

I had this booked by someone else, and if I had a choice would not of chosen to stay here. This is a self contained apartment style set up, but has no reception after 8 pm, and no room service on offer or in house dining for lunch or evening meals, there is a breakfast on offer and is cooked...

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Helpful?
Thank 321Karlos
Michele B, Guest Relations Manager at Punthill Knox, responded to this review

Dear 321Karlos, Thank you for taking the time to provide your feedback on your recent stay. Whilst our reception is open daily from 7am to 8pm, there is always someone contactable 24 hours, and resident managers do live on site and can always promptly assist when required. We can appreciate, though, that some guests prefer 24 hour reception, which unfortunately...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Punthill Knox

Address: 337 Stud Rd | Wantirna South, Wantirna, Victoria 3152, Australia
Region: Australia > Victoria > Greater Melbourne > Wantirna
Price Range: $130 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Punthill Knox 4.5*
Number of rooms: 45
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Also Known As:
Punthill Knox Wantirna, Victoria
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Questions & Answers

Here's what travellers have asked, with answers from Punthill Knox staff and other travellers.
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Questions? Get answers from Punthill Knox staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the side are quieter than the ones on the front”
 of 5 bubbles , 23 Aug 2016 | Read review
“Little tricky to find the carpark entrance and some construction next door impeding the view.”
 of 5 bubbles W1202GTjoanneh, 8 Aug 2016 | Read review
“Traffic noise in some rooms.”
 of 5 bubbles jennyw104, 4 Jun 2016 | Read review
“Ask for a room away from Stud Road”
 of 5 bubbles The_Wylie_Coyote, 17 Jan 2016 | Read review
“Ask for rear of property to reduce noise levels”
 of 5 bubbles 35AdamC, 11 Nov 2015 | Read review
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