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07/05/2017 08/05/2017
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    Art Series - The Cullen

    164 Commercial Rd, Prahran, Stonnington, Victoria 3181, Australia
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 41
    USD 191*
    USD 150*
    USD 150*
    Traveller (277)
    Room & Suite (162)
    Dining (14)
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    Overview

    • Excellent58%
    • Very good28%
    • Average8%
    • Poor2%
    • Terrible2%
    3 days ago
    “Lovely hotel in great location”
    4 days ago
    “Close to Shopping and Dining”
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    5 Star Hotel
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 28 August 2014

    The Cullen hotel is my number one choice and in no form of disappointment. Amazing hotel with great personality that come from the building, design, staff and the food too. It is situated in a great location, and take advantage of using the cute smart...More

    Helpful?
    Response from Amy_Moylan, Manager at Art Series - The Cullen

    Dear Anna P, Thank you so much for your kind words, we really do appreciate it. I’ll ensure you comments are forwarded on to the team......I know they’ll love reading them. I do look forward to seeing you again at the Cullen hotel. Kind Regards,...More

    Reviewed 26 August 2014 via mobile

    Lovely place to stay in Melbourne. I was here not long ago for a business trip. Great cafés and restaurants close by. The prahran market is also just right across. The rooms had beautiful decorations and it was very clean. The kitchen was complete with...More

    Helpful?1  
    Response from Amy_Moylan, Manager at Art Series - The Cullen

    Dear Lyn, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amy Moylan Hotel Manager

    Reviewed 26 August 2014

    I absolutely loved my stay at The Cullen! Loved the funky rooms and decor. Only downfall was really the construction across the road causing some noise from around 7am but once that's finished there'd be no problems! Staff were also fabulous, especially Carlos at the...More

    Helpful?
    Response from Amy_Moylan, Manager at Art Series - The Cullen

    Hi AussieTraels81, Thank you for writing such an amazing review, I am so happy we were able to make and impressions and Carlos is thrilled to have made an impact on your stay. We strive to give every guest an experience to remember, and I...More

    Reviewed 22 August 2014

    Love this arty hotel, been coming here frequently for years, great staff, service and location. The Art Series brand is one you can rely on for quality and comfort for 5 star facilities. My 1st choice when visiting Melbourne! Great comfy dream beds, kitchen facilities,...More

    Helpful?
    Response from CoryNJ, Front Office Manager at Art Series - The Cullen

    Thank you Paul Z for taking the time to write about your experiences at The Cullen! There are new cafes and bars opening up all the time in our neighbourhood, and it is great to hear you have been able to test most of them...More

    Reviewed 19 August 2014

    We pre booked 1 night@ $242 - no problems. Then we rang Thursday 14th, to extend to 3 nights for an additional $487. Ten minutes later we checked our bank account to find they had charged $487 twice. We rang and they promised to re...More

    Helpful?4  
    Response from Amy_Moylan, General Manager at Art Series - The Cullen

    Dear Lovefromdarwin, Thank you for your review and as discussed with you in person on Tuesday I am very sorry this has occurred during your trip. An error occurred during your initial payment which caused our system to charge you twice. This should not have...More

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    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Babysitting
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 122 - USD 236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms
    Photos
    Traveller (277)
    Room & Suite (162)
    Dining (14)
    Hotel & Grounds (227)
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    Questions & AnswersAsk a question
    teknojunkie
    Are there washing machines and dryers available for guest use? If so, how much are they?
    11 November 2016|
    Answer Show all 8 answers
    Response from Stephanie A | Property representative |
    Good Morning 'teknojunkie', We do have laundry facilities available for our guests. These are $2 for a wash or dry. Kind regards, The Cullen Crew
    1
    Vote
    Helen W
    Hi Keegan You have given a great report on the accommodation side of things & also mentioned that you have stayed several times before but I would send a report onto the authorities/owners of the hotel or even the Hotel Industry Assoc. re the attitude of the staff because if you don't it doesn't help the owners who are obviously unaware of the treatment you have received. If the Company doesn't know about it, how can they improve on it. Having been in the 5 star Hotel industry for many years I know it is of great importance for our guests to advise us in writing or meet in person before you check out with the Guest Relations/Front Office Mgr of the problems that lurk in the 'corridors' & entry of the Hotel especially the front desk area, after all they are the front line of the Hotel and need to welcome you and give you the best treatment there is for your stay. I once gave a lecture on 'How To Be A Superstar At The Front Desk Of A 5 Star Hotel' to a group of young people who had stars in their eyes of being in Management the first day of work. There must be a problem somewhere. Nail it Keegan so they are aware! R/Helen of Nhill
    16 November 2015|
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    Room Tips
    "Our room was a bit on the chilly side outside but that's Melbourne weather."
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    "On line check in allows you to select views and check out times subject to availability."
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    "I haven't had a bad room but I loved having a kitchenette in the room. They're quiet and no noisy..."
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    "Every room we have stayed in has been fine."
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