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Koala Park

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47 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Reviewed 6 September 2013

Upon arrival, we were greeted we thought we'd have good stay. Once in the room we noticed it was nothing like what the website had shown. The room was small, cramped and in my opinion below average. We took a walk around to see what the rest of the 'resort' was like. The pool was filthy. The BBQ looked like...

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Helpful?
1Thank brillcream
RobynA, Owner at Koala Park, responded to this review

We do recall your booking, and would like to dispute some of your recollections. You did come to the office to advise us of the BBQ, which had been used by a group earlier that day, and it was literally about to be cleaned. The swimming pool is closed till the warmer months. The suggestion of disputed gender is outrageous...

Reviewed 6 September 2013

After being charged $100 per night for 2 nights, 2 adults, we arrived at koala park resort and were not impressed with the small room. It had a double bed, set of bunk beds, bar fridge and a tv the size of a laptop screen almost impossible to see from the bed. Amazing that they could cram so much into...

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1Thank Haysad
Reviewed 3 September 2013 via mobile

Myself and my family stayed here..I called to book to be told 170 for byo .. ummm , okay or 220 for them to supply. I chose them to supply .. but supply what exactly?? The stench of sewerage was gut churning.. a toaster with no cutlery or plates .. 1 light bulb in a lamp, the tiny fridge wasnt...

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Thank bronsands
RobynA, Owner at Koala Park, responded to this review

We are very concerned about your comments regarding your stay, and only wish that these issues had been brought to our attention whilst you were here, so we could have provided a resolution. There evidently was a sewerage problem with a neighbouring property, and of course these things never happen at a good time! With regards to the tariff, based...

Melbourne, Australia
Reviewed 2 September 2013

This is a motel and not remotely a 'resort' in my opinion. 'Resort' is quite the stretch in terminology here. It was so basic, so do not expect anything more than a small outdated room. It looks like their marketing pictures were taken some time ago. Odd things are that there is a toaster and yet no plates or cutlery...

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1Thank travelfish5
Melbourne, Australia
Reviewed 18 March 2013

very good value of money on phillip island. exceptionally big room and the beds were so comfy. Trees around the lodges and very peaceful and quiet during the night. Staff was very friendly and helpful, I would definitely recommend this accommodation to others.

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Thank Nobody M
Connecticut
Reviewed 15 February 2013

We had fun staying here overnight with our sons and their girlfriends. We all bundled into a family suite with bunk beds for the kids and a double bed for my husband and me in the front room. We had to go through the bunk bed room to get to the bathroom but didn't mind. This motel is right across...

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Thank MadameCoco
Healesville, Australia
Reviewed 5 January 2013 via mobile

We stayed at the busiest time of year and because of the location you would not have even noticed. Very friendly people and they looked after us well. Perfect location as you are in between everything. Thank you very much for a pleasant stay.

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Thank Melsantafaye
Sydney, Australia
Reviewed 4 January 2013

We decided to stay at Phillip Island this Xmas brake, and one of the first things you think of is the cost of good, clean accommodation. How much is it going to cost us? Well we found a little gem,well priced and clean that we all loved. They had a pool that the children used and a BBQ area that...

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Thank Gary R
Melbourne, Victoria, Australia
Reviewed 6 November 2012

I was greeted at the resort accused of having more people than our booking. After I was able to prove that this wasn't the fact via a headcount I was allowed to check in. We arrived 2 hours earlier than the check in time and since the room was ready we were allowed to check in which was nice of...

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3Thank HowieTran
RobynA, Owner at Koala Park, responded to this review

When the booking was made for just a 1 night stay over the Melbourne Cup long weekend the guest was advised exactly what was included in the tariff. He chose the cheapest option we make available which is comparible with backpackers in the area, and is not very expensive. He told us he would book subject to being able to...

Highworth UK
Reviewed 14 April 2012

It was quite a shock to see how basic our room was. The TV was 14 inch and very few channels. The room reminded us of Butlins Holiday Camps UK Economy Rooms in the 1970s. We were disturbed by the neighbouring room having pizzas delievered late at night. We did receive a warm welcome. It was very convenient for the...

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Thank GrecianHighworthUK

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
Things to do
  • Pool
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Perfectly located in the centre of Phillip Island and only minutes from the endless island attractions including A Maze N Things next door and the Koala Conservation Centre across the road and the Penguin Parade which is only a 15 minute drive. Koala Park Resort is under NEW MANAGEMENT since December 2014. The now family run business is constantly evolving to include native animals around the park including bush tailed possums, sugar gliders, emus, frogs, lizards and large variety of native birds. The property consists of 5 acres with tennis courts, pool and a new play area under construction. Koala Park Resort is the ideal location for the family get away you have been planning! ... more   less 

Additional Information about Koala Park

Address: 1825 Phillip Island Rd, Cowes, Phillip Island, Victoria 3922, Australia
Region: Australia > Victoria > Phillip Island > Cowes
Price Range: $88 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Koala Park 2.5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Koala Park Phillip Island/Cowes
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Questions & Answers

Questions? Get answers from Koala Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room!”
 of 5 bubbles 888adeleg, 3 Jul 2016 | Read review
“all are quiet”
 of 5 bubbles anthoneyp639, 22 Apr 2016 | Read review
“This is a budget motel not a resort”
 of 5 bubbles 68annettet, 9 Jan 2016 | Read review
“Clarify the size of the room with a phone call as website descriptions are deceiving.”
 of 5 bubbles travelfish5, 1 Sep 2013 | Read review
“Front rooms were fine”
 of 5 bubbles debsgebs, 3 Nov 2011 | Read review
5 of 5