Phillip Island Apartments
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Corner Bass Avenue and Chapel Street Reception entrance located on Chapel Street., Cowes, Phillip Island, Victoria 3922 Australia
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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About
#6 of 30 in Cowes
Location
Cleanliness
Service
Value
Centrally located in the seaside township of Cowes, Phillip Island Apartments are only a short stroll to local shops , boutique bars ,restaurants & vibrant cafes, supermarkets, Cowes Beach and Jetty area . Phillip Island’s many attractions including the Penguin Parade, Grand Prix Circuit and the islands many beautiful surf beaches and walking trails are within easy travelling distance . Phillip Island Apartments offer spacious fully self contained apartments with 1, 2 and 3 bedroom options. Each apartment features a fully equipped kitchen, lounge and dining area, complimentary wifi, smart TV with online compenduim and tourist information, free latest realease movies & laundry facilities with washing machine and dryer. Most apartments offer a private balcony or patio.Phillip Island Apartments have an relaxing outdoor pool with gas heated spa and BBQ area onsite. There is free onsite parking for one car per apartment. A Night Manager is onsite for any urgent afterhours assistance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Complimentary Instant Coffee
Children's television networks
BBQ facilities
Baggage storage
Clothes dryer
Secured parking
Wifi
Hot bath
Outdoor pool
Complimentary tea
Non-smoking hotel
Outdoor furniture
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Seating area
Separate dining area
Separate living room
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Sofa
Telephone
Iron
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
49Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
Corner Bass Avenue and Chapel Street Reception entrance located on Chapel Street., Cowes, Phillip Island, Victoria 3922 Australia
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230Reviews1Q+A56Room tips
Reviews
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My daughter, granddaughter and I stayed for just one night but wished it was longer. We managed to fit in a swim in the pool and enjoy just some of the room's amenities. Cleanliness was obvious in the apartment and the bed was sooooo comfortable.
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Date of stay: March 2022
Helpful
Beware you have to leave $500 bond from your credit card. They are stressed about what time you arrive. We rang them the day before to say we would arrive about 2pm. We received a phone call at 1.50pm prior to arrival checking on us again when we were literally down the road. The staff were also unfriendly when we did arrive. Decent apartment. Good location in Cowes.
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Date of stay: November 2021Trip type: Travelled
Room Tip: Dont go to Phillip Island on Wednesday. Everything was closed when we went. Cafes closed at...
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Helpful
Response from Phillip IAG Manager, General Manager at Phillip Island Apartments
Responded 29 Nov 2021
Dear Michelle, Our apology that your experience was not ideal. You are correct that we have introduced a policy of taking a pre-authorisation on a the guest's credit card for $500 on arrival, in line with other properties. We have only done so because of issues with guests causing damage to the apartments and facilities. While our staff can be zealous when checking arrival times, it is meant well to try to make sure your arrival and check in is seamless and friendly and we are sorry that on this occasion, that was not your experience. Thank you for sharing your feedback o this process and the apartment location being good.
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Very welcoming reception staff, professional and courteous. Check in was quick and easy. The room we were allocated presented very clean and tidy. Furnishings were good. The property in my opinion needs some money spent on facility upgrades, such as bathrooms and kitchen fittings, but for the age of the apartment it was kept up to a very good standard. Great nights sleep and very close to the main street for eating and drinks.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Helpful
Response from Phillip IAG Manager, General Manager at Phillip Island Apartments
Responded 16 Nov 2021
Thank you for sharing your experience at Phillip Island Apartments with us and with other travellers. We love what we do from the reception team who make check in welcoming and seamless to our housekeeping team who ensure the apartments are clean and inviting. We are in the process of updating the bathroom and the kitchens and hope that if you stay with us again, you will be like the changes. Happy to hear that you enjoyed your sleep and our fantastic location close to the main street and beach. Thank you again for your review.
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We stayed in apartment 2 which is right at the front on the first floor. First the positives It’s close to the lovely cowes beach which is great for kids. It’s close to the town so easy to go to the shops and restaurants by walk although it’s on a hill so you will get a shot work out. The beds are comfy The pool is ok but freezing cold, kids didn’t seem to mind though. Has a decent sized balcony The not so positives The bathroom needs to be completely demolished, no exaggeration, it’s an accident waiting to happen. The bath is very dangerous to get in and out of and the shower if you are to call it that, is in the bath. The water comes out in a trickle even when the taps are on full. You either get scalded or freeze . There is no in between. (I’m told by reception that the rooms are being refurbished next month including the bathrooms ) Couch is uncomfortable Internet is hit and miss I received an email from reception when I booked in asking for bed set up and asked if we could have a king and two single beds in the second room. I also asked if we had to bring our own linen and a couple of other things but the only reply I got back was that all beds are queen and two single beds. No response for the rest. I emailed back asking for a response and got none. FYI, the main bed was a king (and comfy) and yes they do provide bed linen and towels. The walls are paper thin and you can hear everyone outside your room just walking to their rooms as if they are walking beside you. One thing I found was very odd was the fact that they say the smoke detectors go straight to the fire department and that they are very sensitive and if there is a call out you have to pay. so you have to use the toaster under the range hood but the cord doesn’t extend that far. Really odd! If I knew that the bathrooms were fixed including the water pressure and regulation and sound proofing was done I’d consider coming back. The place has Lots of potential but has been left to deteriorate and feels like there is no care.…
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Date of stay: April 2021Trip type: Travelled
Helpful
Response from Phillip IAG Manager, General Manager at Phillip Island Apartments
Responded 16 Nov 2021
Hi Lorraine72, Thank you for your review prior to the most recent Covid lockdown. We appreciate you taking the time to share your thoughts about our accommodation and your stay. We love being so close to the beach, shops and restaurants and enjoy seeing families return from a swim or shopping or a nice local dining experience. The pool is a bit chilly sometimes but there is a heated spa on the garden end of the swimming pool which can provide a warmer option. Also great to hear that you found the beds comfy and liked the balcony space. Updating the bathrooms is a priority for us and we were, as reception mentioned, hoping to have this done during the winter months. Unfortunately a further Covic -19 lockdown prevented us from being able to have these works completed yet but it is a priority for us and we are doing our best to source available tradespeople during the post Covid rush on works. We truly apologise for you not having received replies to your questions and will incorporate some of these into our communications. Please look out for photos of the refurbished bathrooms in the coming months so we may welcome you back. Thank you again for your review.
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+1
Beautiful large ground floor apartment. Large room containing lounge, dining and kitchenette. Large bedroom. Walk through laundry, shower, toilet, bath and sink room with sliding doors to separate each section. Bath was disgraceful, it was rusty, edging on tile surround coming off, basin sink taps wobbly, floor tiles uneven. Other than wet these areas the room was great. Enjoyed having large sliding door off lounge room to small outdoor sitting area and the soothing sound of the water in the pool only metres away. Free off street parking. Nice easy walk to Main Street shops, cafes and restaurants. I would stay there again but not in room 12 as I’d hope that others would be in better condition.
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Date of stay: March 2021Trip type: Travelled
Helpful
Response from Phillip IAG Manager, General Manager at Phillip Island Apartments
Responded 16 Nov 2021
Thank you for your review Debbie1302 and for staying with us at Phillip Island Apartments. It is lovely to hear that you enjoyed the spacious apartment, outdoor terrace and facilities. The bathrooms are a priority for us to refurbish and we are doing our best to complete these works now that the Covid lockdown has ended. Thank you again and we are happy you enjoyed walking to all of the local shops, cafes and restaurants and look forward to welcoming you back - you can call us or email to book and we can give you an update on the apartments.
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The only thing going for the apartments is how close it is to the shops and beach and nothing else. The rooms are neat, but not clean - carpets not being vacuumed when you see toast under the couch. Stayed in apartment where the sliding glass door was jammed and despite requesting for it to be repaired twice, still not fixed. The electric stovetop was slow to heat up and clothes dryer filter was covered with dirt and dust! The apartment manager, Tony was rude, obnoxious and condescending who needs to be re-trained or moved on from this position - he made the apartments looks even worse than they are! (If possible!) We have been going to these apartments for over 25+ years but this was the last time. Not worth the money. We will try "The Waves" in 2021
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Date of stay: December 2020
Rooms
Service
Sleep Quality
Room Tip: Choose another place to stay
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1 Helpful vote
Helpful
Response from Phillip IAG Manager, General Manager at Phillip Island Apartments
Responded 16 Nov 2021
Dear melw2021, We are sorry to hear about your experience when you last stayed. There has been a change of management since then and we hope you may reconsider and try us again this year. We appreciate guests such as yourself, who have been loyal guests for many year and would welcome the opportunity to win you back. Please call us so we may help should you reconsider and we will do our best to return Phillip Island Apartments back to your preferred accommodation on the Island.
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Wonderful large appartment with balcony and lush tree as my view.Close to the shops I needed and wine bars.excellent.easy on site parking.peaceful and no noise from other guests.swimming pool and spa easy access.
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Date of stay: December 2020
Location
Cleanliness
Service
Helpful
Response from Phillip IAG Manager, General Manager at Phillip Island Apartments
Responded 16 Nov 2021
Peter, Wonderful to hear you enjoyed the spacious apartments, balcony and views, as well as the great location close to everything. The parking makes it nice and easy to check in and unpack on arrival if you are driving. We are happy you enjoyed your stay and appreciate you sharing this with us and other travellers.
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Lovely apartments, nice and quiet and great location. The Manager, Tony, couldn't have been more helpful and friendly, so nice to feel special and welcomed. The apartments are a bit tired, but very clean, beds were wonderful, TV was a decent size, had all the amenities you need. Just a very short walk to the main street. Highly recommend
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Date of stay: June 2020
Location
Cleanliness
Service
2 Helpful votes
Helpful
Was ok.would have likes a better kitchen with a better cooker .and maybe the damp spots in the room celling fixed.had to clean all the dishes before we used them as they were dirty.beding was clean thank God.would maybe go back if it was just updated a little and drains smelt better.
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Date of stay: June 2020Trip type: Travelled
2 Helpful votes
Helpful
+1
We have stayed here many times over the years and still the same problems persist with new ones added in..toilet door locks dont work, dirty stains on the doors, paintwork chipping, cracks in walls, front door locks not working, shower head looks like missing the actual inner parts , fans in the bathrooms clogged with dust, spa area looks shocking, no handle on a window winder making it impossible to use, toilet seats that have turned yellow from age. Just all round lack of any care. Its so sad because it could be the best accomodation at cowes if it was spruced up and cleaning was thorough. The prices were around $330 for one night but this is definitely not worth it. If it was cleaned and renovated then definitely. But as it is, i cant justify it.
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Date of stay: March 2020Trip type: Travelled
3 Helpful votes
Helpful
PRICE RANGE
USD 165 - USD 232 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaPhillip IslandCowes
NUMBER OF ROOMS
31
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Claim Your Listing Frequently Asked Questions about Phillip Island Apartments
Which popular attractions are close to Phillip Island Apartments?
Nearby attractions include Cowes Beach (0.2 km), Cowes Night Market (0.3 km), and The Palms Phillip Island (0.3 km).
What are some of the property amenities at Phillip Island Apartments?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Phillip Island Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Phillip Island Apartments?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Phillip Island Apartments?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Phillip Island Apartments?
Conveniently located restaurants include Cheeky Goose Cafe, MadCowes Cafe, and Pino's Trattoria.
Are there opportunities to exercise at Phillip Island Apartments?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Phillip Island Apartments?
Yes, laundry service and self serve laundry are offered to guests.
Is Phillip Island Apartments accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.