We stayed in apartment 3, which looks like the one on the website with the dining table beside the couch. It was an incredibly spacious 2 bedroom apt with a big walk in robe in the master. The bath in the bathroom was a pleasant surprise, as was the second toilet. Unfortunately there were a few things that let the apartment down. Some are not within management's control, like the east-facing windows making it very bright from 6am, and the position beside the road meaning lots of traffic noise - particularly when the garbage bins were collected two mornings in a row (Wednesday and Thursday). Things that could be addressed are a general freshen-up of the paint and carpets (several marks/stains) and some better tapware in the kitchen and bathroom (stiff and noisy). The door to the apartment sticks and is really hard to open (there was a lot of swearing until I worked out the trick). I was also disappointed by being given two double/queen beds when I had booked for two adults and two children. I concede we decided to put up with this rather than raise it with management. If we come back and have the same budget, I would stay at Oceanic on Thompson again, but only in an apartment away from the road.…
We had a 3 night stay at Oceanic on Thompson. The apartment was clean, comfortable and spacious. Check in/out was a breeze. It was value for money and would definitely stay again if we visited Phillip Island.
Booked 2 nights in a one bed apartment, no reception at property, picked up key and information sheets from Phillip Island Apartments. Booking in very quick and staff were excellent, very friendly and helpful, very impressed with our accomodation, very spacious with 2 bedrooms and large balcony which overlooked the main road, yes a couple of items need to be addressed, sliding doors needed a good clean and range hood in kitchen very dusty but other that that the apartment was really clean and well set out. Will definitley return.
This place was central and close to the main area of Cowes. The reception is not located at this property but their other property, inconvenient after a three hour drive. No lift only stairs. The apartment looked worn out and little rough. No tea towel or extra toilet paper. The oven hot plate and oven needs replacing it works but not the best.
When arrived walked in the front door with my very young family to be greeted by a stale cigaret smell( requested a non smoking apartment). Went out on the balcony for fresh air and was then greeted by the smell of all the rubbish bins below. I couldn’t even sleep in the bed that night as the cigarette smell was in the pillows and bedding. I ended up going to sleep on the couch that was covered in stains. Refused to stay another night in the apartment and complained to reception and was immediately upgraded to a massive and more updated apartment without any questions as if they knew that the apartment smells! If they hadn’t upgraded us I would have honestly not slept another night in the apartment and would have gone home. Thankfully they came through and my family and I had a great long weekend in the end.…
great central location walking distance to town and shops. nice clean place and secure but no views . 2 bedrooms self contained apartment with plenty of space for a family . our daughter visited for a night and easily accommodated for . a lovely clean place in the heart of town .
Have stayed here a number of times. The apartments have great potential but spoilt by poor service by lack of attention to detail and poor maintenance. Crockery provided was inadequate - two plates for apartment of four, no bottle opener, no corkscrew, Many lights not working. Balcony door had broken lock and could no be closed properly. Bathroom not properly cleaned. In fact very much the same as last time except a little worse. WiFi is good but that is where the good news ends.
Stayed her overnight and was amazed at how big our apartment was. It was especially handy to have washing machine and dryer to catch up on laundry while we were traveling. Very close to all shops and restaurants saving getting car out for dinner.
The apartments are relatively easy to find, just follow Google Maps. However, I wish I was told that the check-in office is not at the same location as the apartments. That would have been nice to know beforehand. However, after finding the office, the ladies there were very nice and helpful. Even though we were quite early, they still let us check in early. They were also helpful in providing useful information. Unfortunately, I was too sleepy to remember much. The apartment we got was on the 2nd floor. It has two bedrooms and a nice large living/dining room and kitchen. The place was clean and comfortable. But the place has no elevators so it was a struggle getting all our heavy suitcases and things up there. I wish we would have been asked if we preferred a lower floor room as there was no elevator. The bathroom was of decent size but lacking in shelves in the shower for shampoos and next to the sink for toothpaste and things. A final nitpick is the cooking range. It took forever to heat up to low heat and stayed at low heat.…
Outstanding enjoy our time in apartments two night great deal and closer to cafeteria and restaurants also shops and nice as quiet area and great walkabout area nice people's and I will return again!!!!