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Aurora Ozone Hotel is superbly located on the stunning Kingscote seafront, just 10 minutes drive from Kingscote Airport. This popular, vibrant property offers an enticing mix of old world charm and modern facilities, including a range of accommodation options from Family rooms to one, two and three bedroom apartments, townhouses and penthouses. Boasting a truly unique location, set along the foreshore of one of South Australia’s most pristine coastlines, overlooking stunning, panoramic views of Nepean Bay, Ozone Hotel is the ideal base for your Kangaroo Island visit. Relax and enjoy the outdoor pool, sauna, barbecue area and free wireless internet access. Other hotel facilities include off street parking, guest laundry and convention facilities. Enjoy the extensive menu in the Zone Restaurant made up of local produce and seafood, accompanied by Kangaroo Island's finest wines. Open daily for breakfast, lunch and dinner, enjoy a meal or rest your feet overlooking uninterrupted views of Nepean Bay. There are plenty of shops, restaurants and cafés surrounding Aurora Ozone Hotel. Activities include guided penguin tours, Seal Bay Conservation Park, Flinders Chase National Park, Marine Adventures including Dolphin Experience Tour and much more. Our friendly staff can assist with booking your tours.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English
Location
67 Chapman Terrace, Kingscote, Kangaroo Island, South Australia 5223 Australia
Aurora Ozone Hotel
1,501 reviews
Getting there
Somewhat walkable
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We arrived at this establishment after a big day with Sea Link on day 1 of a 2 day tour of Kangaroo Island. Upon arrival we checked in and asked what the arrangements were for dinner. We were told we would need to check with the restaurant only to be told they were fully booked. We were advised to order room service, so we did.the down side of this was there was 1 no table in the room to eat from and it was a very windy evening so eating in the balcony was out. 2 we were charged an extra $5 per meal because we ordered room service. We were not advised when booking the accommodation that there was a need to book ahead for dinner. All said the room was tidy but the mattress springs stuck and made loud noises when tossing during sleep.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Ensure to book for dinner a couple of days out as there is very little in food outlets in the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casey D, Guest Services / Front Office at Aurora Ozone Hotel
Responded 7 Oct 2023
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your stay. We understand that the lack of dining options and the additional charge for room service were disappointing. We regret that our team did not clearly communicate the need to make dinner reservations in advance, and we will certainly work on improving our communication in this regard. Regarding the room, we appreciate your feedback about the mattress springs, and will pass along to the relevant departments. Your feedback is valuable to us, and we are committed to making necessary improvements to enhance the overall guest experience. We hope you'll consider giving us another opportunity to serve you in the future, and we'll strive to provide you with a more satisfying stay. Thank you for choosing us for your Kangaroo Island visit. Kind Regards, Casey
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We spent a night at the Aurora Ozone and enjoyed it for the most part. Our suite was beautiful with spectacular views of the waterfront. The suite was spacious, clean, and comfortable with a small kitchenette and a clothes washer/dryer. We have no complaints whatsoever with the room. The buffet breakfast at the restaurant was also outstanding. The Wifi internet was barely functional in our room and the internet TV was basically useless. We brought the problem up with the person at reception and were greeted with an uninspiring “couldn’t care less” attitude, not even an offer to look into the problem. He just repeatedly stated that it should be working, but it wasn’t, just deal with it. It left us very unsatisfied with the service at the hotel. Overall we had a good stay, but definitely not impressed with the reception staff or the hotel Wifi/TV system.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casey D, Guest Services / Front Office at Aurora Ozone Hotel
Responded 23 Dec 2024
Thank you for your feedback and for sharing your experience with us. We're pleased to hear you enjoyed the beautiful suite, its spectacular views, and the buffet breakfast. We take pride in providing clean, comfortable accommodation, and we're glad that this met your expectations. Regarding the internet and TV issues, we sincerely apologise for the inconvenience. At the time of your stay, major upgrades were being carried out to the island’s internet infrastructure, which may have contributed to the connectivity problems. However, we recognise that our staff should have shown more care and attention when addressing your concerns, and we deeply regret that this wasn’t the case. Your comments about the reception staff are concerning, and we will use your feedback to ensure that all guests receive the level of care and service they deserve. We hope to welcome you back in the future with a much improved experience.
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Stayed in a 2 bed penthouse apartment for 3 nights in the building across the street from reception & main hotel. This is supposed to be the best accommodation at this hotel. On arrival, we wanted to use the washing machine, but it was filthy from previous use & we had to do a 2 hr boil wash before we dared to use it for our washing. There was a notice in the kitchen area stating that if you left the kitchen with dirty pots, pans, crockery, cutlery etc, you may get charged $100, a bit of a cheek given the state of the washing machine. The apartment was spacious, but the beds weren’t particularly comfortable. On the 2nd & 3rd nights the wind changed direction and the insect screens across the balcony doors rattled, keeping us wake and necessitating a move into the 2nd bedroom to get a decent nights sleep. We also experienced water leaks from the washing machine and the sink in the master bedroom en-suite bathroom. We suspect as there is little accommodation available on Kangaroo Island the hotel management are not as focussed on maintaining the property as they should be.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I were travelling with 2 other long term friends. All in our 70's. The Auroa was a well priced venue and in a good location, and having a restaurant, meant we did not have to drive anywhere for an evening meal. The Seaview rooms we stayed in had a great view and opout onto a connecting balcony which, had the weather been warmer, would have been great for gathering with friends. The food was good and with a variety of choices. Unfortunately, a 2 night stay was not long enough to explore the island adequately.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casey D, Guest Services / Front Office at Aurora Ozone Hotel
Responded 1 Oct 2024
Thank you for sharing your experience with us! We're thrilled to hear that you and your friends enjoyed your stay at the hotel, especially the convenience of our restaurant and our beautiful seaview rooms. It's great to know that the location worked well for you and that the connecting balcony offered a nice space for gathering, even if the weather wasn’t ideal for outdoor relaxation. We’re glad you found the variety of food options satisfying, and we hope it added to your overall enjoyment. We hope to welcome you back again for a longer stay.
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Again the Ozone does not disappoint with false advertising for a high price! Booked for this week to attend the Sea-Link Horse Race Event and to my disappointment was given a broom closet for a 3 night stay at top price of $250 AUD per night.
I’m not sure what Studio APT means in KI, however the rest of the world it’s a lot bigger than 20m2. Made this reservation in November of 2022 and arrived today 14/02/2023.
Original booking was for a Studio APT with balcony and Sea View. Well there is a balcony, however wide enough for one person sideways or 2 small children. It is not big enough for a table and chairs in order to enjoy the Sea air and listen to the waves break. Oh! That Sea View is blocked by beautiful Norfolk pines (North facing) and rusty tin roofs to the (East facing). Yep Room (Broom Closet) 255. Is just stunning, maybe just cozy; NOT! BTW-The fridge is literally installed in the robe (Closet for you westerners lol). Good thing we are going to catch the local culture most every day, because if it were raining we might be stuck watching a 13 inch Tele.
Regardless, when making your reservation make sure to ask a-lot of clarifying questions and don’t let your 3 day stay turn into a disappointment in the tune of $800 plus dollars for these three nights.
Did we approach the Hotel with our disappointment, Yes; they laughed and suggested we try and find accomodation elsewhere without a refund. Yep that’s getting screwed face down in a bed of glass I’ve always said.
Enjoy KI it has a lot to offer other than the Ozone hotel. I will definitely book an Air BNB next trip to KI.
Cheers!
S…….
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Date of stay: February 2023Trip type: Travelled with family
Room Tip:1). Avoid utilising this Hotel.
2). Majority of parking on busy streets if you self Drive.
3)....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was of very plain standard, nothing special but the bathroom felt like a hospital bathroom. No cover on the toilet seat which in my opinion is unhygienic. The cleaners did a poor job on our room each day as there was leaf litter left on the floor for the whole week that had landed there from our tramping around the bush on the first day! They also left used tea cups for us to empty and wash ourselves. The price of the meals was exorbitant for meals that were unremarkable. The breakfast was really poor, powdered eggs, and bacon, sausages, mushrooms, tomatoes and hash browns all sitting in warmers for hours - same fare every day, nothing to write home about. We eventually found a variety of wonderful food in the local cafes for half the price for all of our meals and never went back to the Ozone for any meals after that. We were told that the locals never go there because of the poor standard and exorbitant prices. But the very worst of the experience was an horrific smell that emanated from our bathroom drain. When we complained about it, we were told it was "situation normal" and that they'd put something down there that would stop it. They did . . . but the smell came back the very next day. If you're desperate for a room and have nowhere else to go, it won't kill you to stay there but if you're looking for a relaxing holiday where you know you'll have your needs catered for in reasonable style and comfort, I'd look elsewhere.
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A real disappointment. We stayed for 6 nights, and they only had the poolside family room 10 left when we booked a few weeks prior. It hadn’t been cleaned properly, grimy window ledges, stained and old carpets. Corners of room and bathroom floor grubby. It looked like the place hadn’t been cleaned properly in a long time. Awful bed and pillows. Room smelt musty and we could hear the next door neighbour snoring through the wall. Website says poolside rooms are disabled friendly. Thankfully we aren’t disabled, as there is no way our room was accessible with a wheelchair for example. The 3 rooms next to us all had a narrow door and a lipped step, so not sure where the disabled access rooms by the pool are. At check in the girl in front desk was disinterested. To top it all off, for 3 days we were woken by noisy workmen right outside our door and in the rooms above us, at 7am, which wasn’t too early but given we were tired from travelling and would have liked a lie in it felt early. We weren’t told about this on check in and it wasn’t mentioned on the website. Thankfully we didn’t eat here given all the negative reviews of the food. The location of the hotel is good, but if there was anywhere else available we would happily have left here and booked somewhere else with a clean, fresh room where the staff might have cared a bit more about their customers or at least charged a better price because this wasn’t cheap for the quality we received.
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Date of stay: November 2022
Cleanliness
Service
Sleep Quality
Room Tip:Avoid poolside family rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casey D, Guest Services / Front Office at Aurora Ozone Hotel
Responded 22 Dec 2022
Hi Louise, I am sorry that your stay was not as expected. Not all of our Poolside rooms are disabled, however the room that is meets the requirements for a wheelchair access room. Apologies about the work on the poolside roof disrupting your stay, this was emergency maintenance that needed to be carried out. Kind Regards,Front Office Manager
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The positive was the view but that's about it. The room was not cleaned well and the carpet was not captured during our 3 night stay. Towels and linen were discoloured. The shower was the worst I have experienced in my 50 years of travelling and staying in hotels, you could not regulate the temperature and there was minimal water pressure. It was outright dangerous as the hot water was near boiling and came on without warning. There is no dedicated hotel parking, the choices are the street or behind the local bottle shop. Breakfast was the same each morning, luke warm food, unappetising and very little continental selection. The male waiter was rude to patrons, grumpy and a poor reflection on KI hospitality. Lunch was over priced and nothing special. Overall the hotel looks tired, offers very little comfort and is not customer focused. I would choose another place to stay.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Avoid this hotel as there are other places to stay that offer better service and value for money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Casey D, Guest Services / Front Office at Aurora Ozone Hotel
Responded 22 Dec 2022
Hi Veronica, I am sorry that you feel that way about your stay. I have passed your feedback along to our maintenance department regarding the hot water. I have also passed your comments regarding the breakfast staff to our food and beverage manager. Regards, Front Office Manager
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Fantastic location. Stayed in Penthouse, right across the road from the beach. Spacious 2 bedroom unit, 2 bathrooms. Parking onsite, lift. Breakfast was included, but very dissappointing. Only had skim milk to go with the awlful coffee(I asked and the staff about full cream milk and they said 'thats all we have today - Drakes is 2 mins away - they have full cream milk?) Eggs bland. Went around the corner and had a wonderful cappuncino at a lovely cafe. The Hotels location is spot on for seeing everything on the island. You can walk to the shops as well. Staff were nice and gave us a late checkout which was so appreciated. A few things for the room that wouls help: capusle coffee machine, TVs are basic, so you cannot stream anything on them from your phone. No service to the room at all during our stay. Loved the atmosphere and location. Thank you.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The only thing that saves this hotel from a poor rating, is the helpful and friendly staff. The cons are having to lug your luggage up and down stairs, to get to and from your room. Spent three nights here, the first nights sleep quite interrupted due to the bedding, which was like trying to sleep on a wooden plank. Thankfully, the solution offered was to swap the mattress from another room. Offer gratefully received. On return to our room later that day and on follow-up, this had not been attended to. Finally the mattress was exchanged, my partners bed base also required replacing, as there was a wheel missing, which explained his difficulty with the bed's balance the previous night. Room noise also and issue, the television noise from the next room quite audible. Unable to rectify this, fortunately, it was not left on all night. Breakfast was supplied, but the offering was minimalist, it you wanted another piece of toast, well bad luck. If you wanted poached eggs instead of scrambled, bad luck. While part of a group booking, some more flexibility needed in this area. Wanting to support the community by buying local products, it was evident this hotel not that supportive of some of the local community, as an example, it did not stock KI Gin. Pros, the room had a nice balcony with sea view. I believe there had been some problems with regular management and it shows in that things not quite up to standard. A pity really and I wish the new management luck.
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Date of stay: December 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caitlin Connell, Guest Services / Front Office at Aurora Ozone Hotel
Responded 22 Dec 2020
Hi Anne, Thank you for your review. I did note your comments regarding certain aspects of your stay that were not up to the standard that you were hoping for. I am disappointed that your experience was not satisfactory and I sincerely apologise that you were left feeling let down after your stay. We do pride ourselves on providing a high standard and I understand that this was not delivered on this occasion. I do hope you will allow me the opportunity of welcoming you back again in the future for a more enjoyable stay. Regards, Caitlin Connell Front Office Manager
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Hi Tracy
Telstra reception is generally ok on KI
Other carriers not so good
About 45 minutes to several seal colonies (different locations.
Hope this helps
Have a great trip
Regards
Brian
Dear Anne,
Apologies about the delay in response. Complimentary parking and also wifi are offered during your stay.
We look forward to welcoming you.
Regards,
Ben
There are more places to choose from in the Kingscote area.
PRICE RANGE
AU$196 - AU$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel aurora ozone
LOCATION
AustraliaSouth AustraliaKangaroo IslandKingscote
NUMBER OF ROOMS
77
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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