Bellevue at Trinity Beach
88 Moore St, Trinity Beach, Queensland 4879 Australia
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About
#5 of 18 apartments in Trinity Beach
Location
Cleanliness
Service
Value
Bellevue at Trinity is situated at the Northern end of Trinity Beach. From its elevated position, Bellevue (Belle meaning Beautiful) has the most spectacular uninterrupted 180 degree views of the Coral Sea. Our stunning Garden View apartments overlook our tropical gardens and mountains beyond. All of our apartments are all beautifully appointed with everything that you need to make your holiday a memorable one. Fully self-contained, all apartments have full kitchens with dishwashers, oven, microwaves etc, laundries fitted with washing machines and clothes dryers. Large open plan kitchen, dining, living areas opening out to balconies that also are fitted with dining tables and sun lounges (sun lounges ocean view only). Weekly servicing for stays over 7 nights. Our wet edge swimming pool is large enough to swim your morning laps and also has a toddler area and spa. Adjoining the pool area is our BBQ area a great place to cook a meal whilst listening to the ocean.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Pool with view
Non-smoking hotel
Clothes dryer
Self-serve laundry
Paid internet
Outdoor pool
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Room features
Air conditioning
Private balcony
Safe
Seating area
Kitchenette
Dishwasher
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
Location
69Somewhat walkable
Grade: 69 out of 100
10Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
88 Moore St, Trinity Beach, Queensland 4879 Australia
Getting there
Rental CarsSee all Trinity Beach car hire
569Reviews2Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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+1
I'd rather write positive things and wasn't going to say anything, but as I have been invited by the people running this business to review our stay, I will. In their letter that was pushed under the door on our last day it states "Your feedback is important to us!" We have travelled extensively during the last 20 years, and have stayed at many nice places. We only stay at 4/5 star. It looked fabulous on the internet, but that's where the honeymoon ends. This place is without any doubt the worst place we have ever stayed at. It is mostly due to the lack of maintenence and the very poor attitude of the reception staff if you have any problems. They are "reactive" to any of your concerns, rather than being proactive. Rather than checking things as the rooms are turned over, they wait for the complaints - but get aggressive like they did with us by offering to refund us and to find other accommodation because we had some issues. It's probably because most people just stay for a day or 2 and put up with the problems. We stayed 7 nights and the main 2 problems were the light entering the rooms at night (due to poorly fitted, cheap window treatments) and the "energy saving" air-conditioning controllers. We are from the south and not used to the humidity and usually sleep with an A/C at 22 degrees. However, the "energy saving" remotes couldn't be adjusted below 23 degrees and the fan speed is controlled at the lowest speed. Other problems include the sink in the ensuite filling up when the plug is out. Loose toilet seat that couldn't be adjusted. Infestations of cockroaches and silverfish. Cheap rubbish 32cm "Hisense" TV's in the bedrooms. The TV remotes didn't work very well either as the batteries probably needed changing (but too scared to dare ask for replacements). The ceiling fans need cleaning and the one above the dining table is permanently on (electrical fault). The smoke alarm went off midway through our time here (another battery required) so we removed it and put it in the boot of our car - then replaced it upon leaving. When we arrived the shower head in the second bathroom was held up with sticky bandage - but was reluctantly fixed when we mentioned it. The safe was locked. The flouro light in the kitchen flickers and needs replacing. Their maintenence man has a poor attitude, as does the receptionist. To cap it off, if you do choose to stay here, don't select the beachfront rooms as you will have the sun blasting directly into your rooms for 2-3 hours in the morning and the see-through blinds offer little resistance, and only have a room on the top floor or you will have to put up with the noise from people above you. The noise from the crashing waves is substantial at times throughout the night - so something to consider if you are a light sleeper. Entry to our room is by an old and loose (needing replacement) keyed lock - and even the key was bent. Doors squeak, the driveway is very steep (too dangerous to walk down if it's been raining), or you could do the 70 or so steps at the rear of the property - but not safely before the sun gets up as the top half has no lighting. "They" said they've been running this property for over 6 years and have never had any complaints. Well, maybe it's time to start listening to your guests and do some maintenence. …
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Bellevue Trinity Beach, General Manager at Bellevue at Trinity Beach
Responded 2 July 2023
Hi Terry, we are incredibly disappointed that you felt the need to leave such an awful review. On arrival you mentioned that you had PTSD and had trouble sleeping. We were completely reactive to your complaints and did what we could to make your stay as pleasant as possible. We even called in an electrician to disable the light in the corridor outside your apartment as you were unable to sleep. We received an email from you at 1.40am in the morning the following night stating that you could not sleep as the air con was on 23 degrees and you can only sleep in 22 degrees. We did mention that the outdoor temperature was 19 degrees if the 23 degree was too uncomfortable. Also it was you who stated in that email that you wanted to check out that morning and get a refund for the rest of your stay. We never suggested that you should leave but accepted that this was your request and agreed to a refund so to say that we were the ones to imply this is a pure fabrication. It is obvious by your review that Bellevue does not suit your needs. I think other people reading this review and comparing others posted by previous guests will realise that the majority of our guests absolutely love staying with us. It is sad that you could not enjoy our wonderful ocean views and the sound of the waves. Regards, Laura and Greg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura is an absolutely a gem, incredible service, super friendly. Don't look anywhere else. Best place to stay! Views awesome, cannot fault my experience, perfectly positioned. We are a family of 5 with three young adults!
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellevue Trinity Beach, General Manager at Bellevue at Trinity Beach
Responded 14 June 2023
Thank you Michael we so appreciate you taking the time out to post this review
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Bellevue a few weeks ago for my birthday. I'd booked directly with Laura a few months before our stay. She seemed pleasant in our dealings. When we checked in, we found the apartment (no.10) to be very spacious with a great view of the ocean. Unfortunately, the standard of cleaning was disappointing. Most surfaces needed wiping properly, including a fake plant in the main living area that was covered in dust, and there were stains on some of the decorative cushions (I took pics of the plant and soiled cushions). Our kids had settled in quickly after our long journey, so I chose to hide the crusty pillows and wipe the surfaces myself. (Throughout our stay we came across other poorly cleaned items including stained bed blankets, dusty aircons and dirty dishes in the cupboard). On our first night about 9:30pm when getting ready for bed, we found that we could only lock one of the three patio doors. The sliding door could be locked without a key, but the two swing doors needed a key, which we were not provided with. I called the after hours reception number and spoke to Laura to ask how we lock the doors. She seemed shocked as to why we were questioning why the doors didn't lock, and asked whether I was worried about anyone getting in, and why we would want to lock the doors as we were on the second level. She said that "no one had ever had a problem or mentioned it", and it's apparently "very safe". When I explained that, while yes, someone getting into our apartment is a concern, it's for peace of mind as we had our kids with us. Laura said "It's late, I'm tired, what do you want me to do?". Her attitude was disappointing. I mean, the doors have key locks on them, why not provide guests with the key?? We were able to enjoy the view, the pool and being so close to the beach. We liked that the apartment was spacious, but overall it was quite expensive for such poor presentation. The whole apartment just needs a decent clean, which I mentioned upon checking out. All in all, yes the view from an ocean room is great, but you can get better value for money and better standards and service elsewhere. …
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Bellevue Trinity Beach, General Manager at Bellevue at Trinity Beach
Responded 14 June 2023
Hi Kathryn, We are sorry you did not enjoy your stay. You mentioned your issues on departure back in May which I checked on straight away but did not find the same issues you mentioned. I also apologise if you felt I was not reactive enough about there not being a lock for the balcony doors. It would be hard to see someone getting through the security gates we have at the front and back of the building and then scale 3 floors over other guest's balconies to get to Apt 10. In saying that we have addressed the situation. Laura
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The apartment was wonderful, right on the beach with amazing views. But the manager, Laura, was the standout feature of our holiday. She went above and beyond in organising things and making our trip 100% perfect. We will definately be back next year.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellevue Trinity Beach, General Manager at Bellevue at Trinity Beach
Responded 10 June 2023
Thank you so much for your amazing review. So glad I could help. Laura
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent service at reception. They help you book your activities at no extra cost. Also, they have a wonderful balcony ocean view and pool. You should also stroll along Trinity Beach. The sofas are nice, the room is clean and overall this apartment is great for holidays.
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellevue Trinity Beach, General Manager at Bellevue at Trinity Beach
Responded 10 June 2023
So glad you enjoyed your stay. We think the big balconies overlooking the ocean are awesome too.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just back from a fantastic 7 nights at Bellevue. The whole complex is immaculate and Unit 4 was to die for. Every utensil you might ever need was provided, king bed was so comfortable, the balcony looking straight out over the Coral Sea was magical. Host Greg and Laura were always there if and when you needed something. All in all a fabulous resort. Denis
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Unit 4 on Level 1 was great.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bellevue Trinity Beach, General Manager at Bellevue at Trinity Beach
Responded 10 June 2023
Thank you for your amazing review we really appreciate it. So glad you enjoyed your stay. Laura
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This resort is in an excellent location, with beautiful ocean views. The Units are very comfortable and spacious with everything you need. The reception staff are so accommodating offering advise on all the tourist destinations in the area. We will definitely be coming back.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Hertmanni, General Manager at Bellevue at Trinity Beach
Responded 30 July 2022
Thank you Sue for your great review. So glad you enjoyed your stay here at Bellevue.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Size of this accommodation was enormous for a 1 bedroom apartment. It was in perfect condition with a very large balcony with outstanding views. Location was excellent , within 5 minutes of the beach and cafes. Laura and Greg were great managers .
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Laura Hertmanni, General Manager at Bellevue at Trinity Beach
Responded 30 July 2022
Thank you so much for your amazing review. We also think the views are amazing. Thank you for re-booking.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited with some of our family in mid May, having stayed at Trinity Beach before on business. This time it was purely vacation and Bellevue at Trinity Beach was a splendid choice. From beginning our research, and chatting with our hosts via email, to sitting on the balcony surveying the Pacific with a glass of wine in hand, everything was 'just right' as Goldilocks would say. It was only three nights, and sight seeing was designed to encompass what family hadn't seen, but the wonderful view and the equally wonderful food found on recommendation from Laura...bliss! We will be back when opportunity presents itself
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: You must try L'unico for dinner and Yada Thai also
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Laura Hertmanni, General Manager at Bellevue at Trinity Beach
Responded 19 May 2022
Hi Ralph, thank you so much for your amazing review. We are so glad that you enjoyed your stay. Hopefully we see you back next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Fantastic managers who would go out of their way to make your stay as wonderful as they can. The apartment was very clean, with comfortable beds and furniture. A well equipped kitchen all provided us with the most memorable stay we have had in a long time. Close to everything you need in Trinity beach and an amazing well maintained pool! Well done Bellevue we can’t wait to come back.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Laura Hertmanni, General Manager at Bellevue at Trinity Beach
Responded 10 May 2022
Thanks so much Debra for your amazing review. We really appreciate it. Hope you are enjoying the rest of your holiday
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 161 - USD 265 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bellevue at trinity beach hotel trinity beach
LOCATION
AustraliaQueenslandCairns RegionTrinity Beach
NUMBER OF ROOMS
26
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Claim Your ListingBELLEVUE AT TRINITY BEACH (AU$243): 2023 Prices & Reviews - Photos of Apartment - Tripadvisor
Frequently Asked Questions about Bellevue at Trinity Beach
Which popular attractions are close to Bellevue at Trinity Beach?
Nearby attractions include Trinity Beach (0.3 km) and Giving And Living Lifestyle Store (0.2 km).
What are some of the property amenities at Bellevue at Trinity Beach?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Bellevue at Trinity Beach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Bellevue at Trinity Beach?
Yes, free parking is available to guests.
What are some restaurants close to Bellevue at Trinity Beach?
Conveniently located restaurants include Trinity Beach Tavern, L'Unico Trattoria Italiano, and Trinity Beach Bar'n Grill.
Are there opportunities to exercise at Bellevue at Trinity Beach?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Bellevue at Trinity Beach?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Bellevue at Trinity Beach have any great views?
Yes, guests often enjoy the ocean view available here.