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Swell Resort Burleigh Beach

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Swell Resort Burleigh Beach
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180 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Australia
Reviewed 6 days ago NEWvia mobile

We absolutely loved our stay at Swell Resort. It had everything we needed and wanted for the Gold Coast as the first stop on our first holiday as a young (in spirit) family with our 5 month old - great location, parking for hire car, lovely pool, kitchen, laundry, bath, space and comfort. We advised the staff in advance thst...

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1Thank grrlfrommars
Townsville, Australia
Reviewed 6 days ago NEW

Large resort style hotel with a variety of privately owned apartments available for rent. Only a few minutes walk to Burleigh beach and town centre. Stayed here twice in the last 2 years. First time the balcony view was the ocean and beach, this time the room overlooked the pool area.

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1Thank Mark T
Exeter, United Kingdom
Reviewed 4 weeks ago via mobile

We are now in our fifth week of a six week holiday staying at the Swell Resort. We have stayed here on several occasions as we love Burleigh. We have always been happy with our accommodation and this year in particular found our apartment extremely well furnished and equipped. The staff are always very accommodating and deal with any small...

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1Thank ene4620
Isle Of Palms M, Manager at Swell Resort Burleigh Beach, responded to this review

Dear Ene, Thank you sharing your holiday experience with us, we appreciate your feed back. We are glad you enjoyed our modern and well equipped apartments, and our experienced and professional staff. We have taken on your comments in regards to the pool usage, we will look in to how we may improve the regulating on the weekend. We look...

Reviewed 12 February 2017 via mobile

Not the cheapest place, but better than most other options in Burleigh and the 1 bdr option is a good size. Short walk to the beach and close to all the cafes and restaurants. Good size pool and gym. A bit disappointing that they charge $5 each for pool towels though.

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Thank Julian L
Isle Of Palms M, Manager at Swell Resort Burleigh Beach, responded to this review

Dear Julian, We thank you for taking the time to share your holiday experience with us. Swell Resort is perfectly located, as we are not only a sort walk to the beach, Cafes and Restaurants, also many shops, boutiques and Supermarkets. We are glad you enjoyed our pool, it is very popular, and as it is heated in winter a...

Mildura, Australia
Reviewed 2 February 2017

6 of us stayed in a privately owned 3 bedroom apartment 'Ohana' in the residential side of the Swell Resort. I booked it through the Stayz website. It was fantastic, it had everything we needed plus more. The apartment was Beautifully decorated and clean. Open plan living, 2 bathrooms, 2 good size bedrooms and a 3rd smaller one. It had...

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2Thank Kerryk47
Isle Of Palms M, Front Office Manager at Swell Resort Burleigh Beach, responded to this review

Dear Kerry, Thank you so much for your wonderful review of your stay at Swell Resort.. We are so happy you enjoyed your stay and we do hope to see you again in the near future. Kind regards, Management and Staff

Melbourne, Australia
Reviewed 29 January 2017 via mobile

Had high hopes when initially booking at the Swell, however this sadly did not turn out to be the case! We both felt that the cleanliness of the place was not up to scratch. The lifts were constantly grubby with the carpets appearing not to have been cleaned( the same rubbish was there for several days ). Upholstery in our...

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1Thank david g
Isle Of Palms M, Manager at Swell Resort Burleigh Beach, responded to this review

Dear David, Thank you for sharing your experience with us, we appreciate all feed back. We are glad to hear you enjoyed our helpful staff, air conditioned apartments and great location. The Units were designed with mainly showers over the baths in the original plans. We have taken on board your cleaning notes, we value a very high standard of...

Reviewed 26 January 2017

I make a biennial trip to Brisbane from the UK to visit my young 9 year old daughter and Burleigh has always been location of choice because of it's chilled out vibe and beautiful beach. Previously I have stayed along the beach front but the pool was a little small so this time I looked for something else for my...

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Thank Mat P
Isle Of Palms M, Manager at Swell Resort Burleigh Beach, responded to this review

Thank you Mat P for sharing your review of us, we do encourage all kinds of feedback from our guests in order to maintain our high standard of customer service & satisfaction. I would like to say, it was very unfortunate that you did not enjoy your recent stay with us here at Swell Resort. We thought you would enjoy...

Reviewed 26 January 2017

Found this on a comparison site for the right price. A few nights in a 2 bedroom apartment self-contained. Arrived on Sunday about 1400 to find that reception has limited hours on Sunday and closes early. No problem, just a little strange. Found assistance at reception area and all good. Anyway, instructions provided with a key, however the map gave...

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Thank Wayne B
Isle Of Palms M, Manager at Swell Resort Burleigh Beach, responded to this review

Dear Wayne, We are glad to hear you enjoyed our clean and well equipped units. our sparkling pool is a favourite, we also often get compliments about our fabulous free BBQ facilities. Swell resort is perfectly located near the Famous Burleigh Beach, cafes, shops and a wide variety of Restaurants. A Woolworths is conveniently located with in Walking distance, also...

Reviewed 16 January 2017 via mobile

Disappointed with a few issues we had during our stay at Swell. We are pretty easy going people but the final issue we encountered encouraged me to write this review. There were no coffee or tea satchels left in room upon check in only a couple sugar satchels. Upon asking for some satchels, Reception stated that they have been busy....

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6Thank Christine A
Isle Of Palms M, Manager at Swell Resort Burleigh Beach, responded to this review

Dear Christine, Thank you for taking the time to write a review, we appreciate all feedback so we can always be improving our services. We have noted and addressed your comments in regards to the house keeping issues, and the unfortunate issue in regards to the key error. Our NBN free WiFi was having a regional technical issue which was...

Marcoola, Australia
Reviewed 30 December 2016

We enjoyed our stay at Swell over the Christmas period. Location is convenient to everything in Burleigh. It would have been nice to have a Unit on the front but the highway road noise is a distraction so it was lucky that we had a Unit on the 5th floor overlooking the Bowling greens which was great. Beds were very...

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Thank Tracey C
Isle Of Palms M, Manager at Swell Resort Burleigh Beach, responded to this review

Thank you for all of your feed back, we have taken on board all of your suggestions We are glad you enjoyed our Marvellous location and had a nice stay. Pool view units are also vey popular. See you next time!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Tennis Court
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Swell Resort is a stylish and contemporary holiday complex situated in popular Burleigh Heads on Queensland's Gold Coast. Located just a short stroll from the famous rolling surf of Burleigh Beach, the resort offers a selection of spacious Burleigh apartments, all fully self contained and complete with all the comforts of home. With a fully equipped gym, swimming pool, spa and tennis court onsite, you're never short of ways to relax and unwind on a break with us. Watch the sun rise over the region's unspoiled headlands, venture into the lush green rainforest of Burleigh Heads National Park or take the ten minute drive into Surfers Paradise to immerse yourself in the vibrant shopping and dining scene. Ideal for family holidays, weddings, groups and anyone looking for a luxurious break in the heart of the Gold Coast, Swell Burleigh Heads Accommodation is the perfect choice for a getaway to remember. ... more   less 

Additional Information about Swell Resort Burleigh Beach

Address: 1 Ocean St, Gold Coast, Queensland 4220, Australia (Formerly Swell Beach Resort)
Region: Australia > Queensland > Gold Coast > Burleigh Heads
Price Range: $138 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swell Resort Burleigh Beach 4.5*
Number of rooms: 238
Reservation Options:
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Also Known As:
Swell Beach Hotel Burleigh Heads
Swell Resort Burleigh Beach Burleigh Heads, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Swell Resort Burleigh Beach staff and other travellers.
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Questions? Get answers from Swell Resort Burleigh Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a beach view if available.”
 of 5 bubbles MarkT589, 22 Mar 2017 | Read review
“If you want ocean views, ask for it, but the main road is under your balcony.”
 of 5 bubbles wayneb50, 25 Jan 2017 | Read review
“Would be quieter at the back not on the main road.”
 of 5 bubbles suey27, 3 Dec 2016 | Read review
“Book 1103 great view”
 of 5 bubbles 922dusanb, 3 Nov 2016 | Read review
“Don't get ground floor”
 of 5 bubbles katlav114, 27 Jul 2016 | Read review
5 of 5