The apartment itself was pleasant, however the evening we stayed at the Quest there were parties going on in neighbouring apartments that went to all hours of the morning. Attempts to contact reception was unsucessful and nothing was done about the message left. On checkin the service was good the gentleman allowed us to check in early which assisted our needs. On checkout when advising the receptionist we did not sleep because of the parting to early hours of the morning, she was more focused on correcting us for dialling one and leaving a message rather than two to reach night staff. If this information was provided upon checking or clearly identified near the phone in our room would have probably changed my opinion of this facility.
Check in experience wasn’t helpful, my partner couldn’t get into the room nor did they offer to call me up and sort it out, parking was also an issue and was charged more than verbally quoted on checkout at checkout the lady wasn’t so friendly. My king bed was 2 singles on wheels together which meant if you rolled into the middle you would fall to the floor.
Nice and clean room. had one room which has bed and kitchen in one. One light switch which affects people sleeping. Other then lights everything else was good. Great location. Comfortable bed. Good parking
Room was very clean , easy to check in and out Good location close to shops and pubs. Underground parking was convenient and easy to find parking . Friendly staff and very helpful. Price was ideal and well worth the stay.
room was smell and the night was noisy from parties next doors. the reception was not very helpful when we asked about parking and somewhere to get some food. they need to clean the room and make it smell nice.
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