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Blue Mountains Heritage Motel

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Traveller (6)
Room & Suite (8)
Dining (1)
Ratings and reviews
Certificate of Excellence
  • Excellent28%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible5%
Travellers talk about
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Family Rooms
Kitchenette
Self-Serve Laundry
3 Star Hotel
The Blue Mountains Heritage Motel is rich with historic culture, friendly customer service and an unbeatable location in the heart of the Blue Mountains. The motel is situated in close proximity to top quality restaurants, quaint cafes and eclectic boutiques and shops, yet it is well...
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Location and contact
218 - 224 Katoomba St, Katoomba, New South Wales 2780, Australia
70 km to Raglan Airport
52 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (173)
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168 results
Traveller rating
50
71
28
10
9
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LanguageEnglish
50
71
28
10
9
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All reviewsshower had great water pressurekitchen sinkfit enoughstreet noisethe main streetbuffet breakfastblue mountainscentral locationneeded a place to staycoffee making facilitiesroom was cleangrilled tomatosmall table and chairsceiling fanmicrowave ovena king size bedyellow deli
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1 - 5 of 168 reviews
Reviewed 30 May 2018 via mobile

We stayed in the queen spa room and the room was amazing. Very spacious, clean and warm. Absolutely loved the spa. We really enjoyed the hot buffet breakfast each morning and the lovely hospitality we received from the ladies in the kitchen. Staff are very...More

1  Thank nickjones599
Response from Michael H, Manager at Blue Mountains Heritage MotelResponded 9 June 2018

Hi Nick, Thank you for taking the time to write a review, we appreciate the 5 star rating and positive feedback.

Reviewed 28 May 2018

This motel was a pleasant surprise, we had a king bed room with spa bath and even though it is on a main road, we could not hear any traffic at all. The room also had a microwave, sink and coffee making facilities, staff were...More

Thank Christina200
Response from Michael H, Manager at Blue Mountains Heritage MotelResponded 9 June 2018

Hi, So glad to hear you had an enjoyable stay, we look forward to welcoming you back next time you visit the Blue Mountains.

Reviewed 28 May 2018 via mobile

Our room was a disgrace. Kitchen and bathroom 30 years overdue for a refit. Bathroom covered in Mould . Cracked tiles . Kitchen very Ill equipped. Had to ask for bowls. No detergent to wash dishes. To make it worse our room wasn’t serviced. Fresh...More

1  Thank Caromoz
Response from Michael H, Manager at Blue Mountains Heritage MotelResponded 9 June 2018

Thank you so much for your honest feedback, we apologise, it seems we missed the mark on this occasion, we have certainly taken steps to rectify these issues.

Reviewed 25 May 2018

We had 3 nights at this motel while my wife and I checked out what the area had to offer. Our accommodation was the Queen & Spa suite (ask for suite C) with a buffet breakfast included in the tariff. The style & fittings were...More

Thank Terry M
Response from Michael H, Manager at Blue Mountains Heritage MotelResponded 9 June 2018

Hi Terry, Thank you for the review and rating, we appreciate the feedback. Hopefully when next you visit you will notice the changes being made.

Reviewed 13 May 2018

My husband and I stayed in the Heritage Motel Superior King Room for four nights. Our room was at the front of the building up a couple flights of stairs which wasn't a problem. Early morning street noise was a slight bother when the window...More

Thank porge
Response from MetropoleKatoomba, Manager at Blue Mountains Heritage MotelResponded 20 May 2018

Hi, Thank you for taking the time to review us, we will look into making changes where necessary. We appreciate all feedback and the issues you have raised are valid. Thank you once again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
USD 72 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 72 - USD 162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (8)
Dining (1)
Family and Play Areas (1)
Questions & Answers
Ask a question
Suzy B
24 September 2017|
AnswerShow all 3 answers
Response from Sharon F | Reviewed this property |
Yes
1
Vote
Bill C
26 June 2016|
AnswerShow all 4 answers
Response from kezlez | Reviewed this property |
The extra $2 is probably a credit card surcharge. And the $100 is a security bond for any extras or incidentals I'd say 😊
0
Votes
Room Tips
"'C" is at the front of premises and convenient. NOT noisy :)"
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"check if you're traveling with a handicapped person for an easy access room. Lots of awkward rooms and..."
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"Don't stay"
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"If stay more than a few days go for one of the larger rooms that are available, the hotel is ideally located,"
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