Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Quest Chatswood
38 Albert Ave, Chatswood, Willoughby, New South Wales 2067 Australia
Full view
View all photos(65)65


Room & Suite (20)

Bathroom (4)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Did you already book this hotel?
Tell us so we can help you plan.
Avg. AU$210 /night, 2/13 - 2/14
AU$281
per night
AU$224
per night
AU$166
per night
Feb
Mar
13 Feb
15 Feb
17 Feb
19 Feb
21 Feb
23 Feb
25 Feb
27 Feb
1 Mar
3 Mar
5 Mar
7 Mar
9 Mar
11 Mar
13 Mar
15 Mar
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
#1 of 2 apartments in Chatswood
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Quest Chatswood is centrally located just a 2-minute walk from Chatswood Westfield, 5-minute walk from Chatswood Train Station, 13-minute drive from Sydney CBD and Circular Quay, 27-minute drive away from Kingsford Smith Airport. All apartments are fully equipped with kitchen facilities. One-bedroom offers in-room laundry facilities which includes washing machine and dryer. Guests can enjoy free WiFi and on-site parking are available. Guest can enjoy a work out in the fitness centre and we also offers conference facilities. Chatswood is a great choice for travellers interested in culturally diverse food, beaches and shopping. We speak your language!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Complimentary Instant Coffee
Conference facilities
Baggage storage
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Car park
Wifi
Paid internet
Complimentary tea
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Safe
Iron
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Spanish, Chinese and 2 more
Location
38 Albert Ave, Chatswood, Willoughby, New South Wales 2067 Australia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 96 out of 100
96
Sydney Airport
16.3 km•
See all flights
Chatswood
6 min•Sydney Trains
Artarmon
16 min•Sydney Trains
Rental Cars
222 Restaurants
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 487
- 256
- 61
- 25
- 36
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
It's close to the station and very convenient.
The room was spacious and beautiful.
The sofa was slightly dirty, but I didn't mind.
It was nice that there were cooking utensils and a washer/dryer provided.
The bathroom had a bathtub, so it was relaxing.
I'd definitely like to use it again next time.
The room was spacious and beautiful.
The sofa was slightly dirty, but I didn't mind.
It was nice that there were cooking utensils and a washer/dryer provided.
The bathroom had a bathtub, so it was relaxing.
I'd definitely like to use it again next time.
Read more
Review collected in partnership with this hotel
Date of stay: June 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 16 June 2024
Hi Hsbjm805, Thank you for taking the time to leave review. I am glad to know that you had a positive stay with us and found the location to be very convenient. The team and I look forward to hopefully welcoming you back again in the near future. Kind Regards, Samson
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The first few minutes after arriving in Quest Chatswood I immediately felt that the Reception staff was very kind and friendly.
I made a mistake in booking our check in dates (in a hurry I put the date of flight taking off instead of flight arriving dates … rookie mistake… i know 😅).
By system my booking was cancelled because I didn’t arrive and i was imposed a cancellation fee (I booked through a third party site).
But the reception staff was extremely calm (imagine how I felt when i heard it). She immediately waived the penalty fee, rebooked my reservation and gave me the unit straight away (I needed it as I arrived in Sydney very early in the morning). She did all that while having a very friendly chat with me.
Based on this experience alone I would definitely stayed again here.
But throughout my 2 weeks stay here, all the staff that I met are very helpful, kind and friendly.
Other aspects of the property:
Location: cafes, restaurants and Westfield are very close by.
Train station is a bit of a walk (around 10 minutes of relaxing, easy walk).
The unit: felt new and clean.
We took the 1 bedroom apartment, it’s very spacious with a nice living area.
I made a mistake in booking our check in dates (in a hurry I put the date of flight taking off instead of flight arriving dates … rookie mistake… i know 😅).
By system my booking was cancelled because I didn’t arrive and i was imposed a cancellation fee (I booked through a third party site).
But the reception staff was extremely calm (imagine how I felt when i heard it). She immediately waived the penalty fee, rebooked my reservation and gave me the unit straight away (I needed it as I arrived in Sydney very early in the morning). She did all that while having a very friendly chat with me.
Based on this experience alone I would definitely stayed again here.
But throughout my 2 weeks stay here, all the staff that I met are very helpful, kind and friendly.
Other aspects of the property:
Location: cafes, restaurants and Westfield are very close by.
Train station is a bit of a walk (around 10 minutes of relaxing, easy walk).
The unit: felt new and clean.
We took the 1 bedroom apartment, it’s very spacious with a nice living area.
Read more
Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 5 July 2023
Dear Christa G, Thank your for sharing your experience and for your 5 star rating. I am elated to know that you found our location convenient, your apartment clean and spacious and that my colleagues were able to help as much as possible during the initial mix up. The whole team and I look forward to welcoming you back on your next visit to Sydney hopefully soon. Kind regards, Samson
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quest Chatswood is part of the Chatswood chain located about a fifteen minute walk from Chatswood Station and about a five minute walk to Westfield Chatswood. If you are driving make sure you book your car space and it you catch the Airport Train from Sydney Airport it is an easy trip to Chatswood. Just make sure you can carry your own bags. Quest provides safe, secure and clean apartment style accommodation close to Chatswood and public transport. The rooms are clean and enjoy the district views on the balcony. Make you own meals in the mini kitchen or just heat and eat which is a huge advantage. I would thoroughly recommend Quest Chatswood to the business or holiday traveller in the future. Chatswood is now the centre of a large Chinese and Asian population on the North Shore and having staff that speak Mandarin or Cantonese is a huge plus. Enjoy your stay.
Read more
Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 17 Oct 2022
Dear tollaa, Thank you so much for sharing your review, recommendation and 5 star rating of your stay at Quest Chatswood. I am so pleased that you enjoyed our location, the views from the balcony and the convenience of the kitchen. The whole team and I definitely look forward to welcoming you back again on your next visit to Sydney soon. Kind regards, Samson
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am writing to formally dispute the charge for microwave damage that was applied to my account following my departure from the hotel.
Condition of the Microwave at Check-in: I swear that the microwave was in the same condition at the time of my check-in as it was when I checked out. There was no visible damage or issue with the appliance during my stay.
Lack of Evidence: You have not provided any concrete evidence that proves the microwave was damaged by me during my stay. The photos you shared only show a minor mark, which could easily have been left by a previous guest. This does not constitute clear evidence of damage caused by me.
Timing of the Damage Report: You raised this issue two days after my departure. I would like to know whether anyone else stayed in the room between my checkout and when the damage was reported. There is a possibility that the damage occurred after I left.
Inspection by Housekeeping: I would like to personally speak with the housekeeping staff who cleaned the room after my checkout to confirm the condition of the microwave. This will help clarify when and how the damage occurred.
Unauthorized Charge: You have charged my credit card before even notifying me about the alleged damage. This is a direct violation of consumer rights under the consumer protection laws, as charges should not be made without my prior consent and without clear evidence.
Next Steps: If this issue is not resolved fairly, I will be forced to escalate the matter to consumer protection authorities and share my experience on social media to ensure others are aware of the situation.
I trust that you will take this matter seriously and look forward to your prompt and satisfactory response.
Condition of the Microwave at Check-in: I swear that the microwave was in the same condition at the time of my check-in as it was when I checked out. There was no visible damage or issue with the appliance during my stay.
Lack of Evidence: You have not provided any concrete evidence that proves the microwave was damaged by me during my stay. The photos you shared only show a minor mark, which could easily have been left by a previous guest. This does not constitute clear evidence of damage caused by me.
Timing of the Damage Report: You raised this issue two days after my departure. I would like to know whether anyone else stayed in the room between my checkout and when the damage was reported. There is a possibility that the damage occurred after I left.
Inspection by Housekeeping: I would like to personally speak with the housekeeping staff who cleaned the room after my checkout to confirm the condition of the microwave. This will help clarify when and how the damage occurred.
Unauthorized Charge: You have charged my credit card before even notifying me about the alleged damage. This is a direct violation of consumer rights under the consumer protection laws, as charges should not be made without my prior consent and without clear evidence.
Next Steps: If this issue is not resolved fairly, I will be forced to escalate the matter to consumer protection authorities and share my experience on social media to ensure others are aware of the situation.
I trust that you will take this matter seriously and look forward to your prompt and satisfactory response.
Read more
Review collected in partnership with this hotel
Date of stay: November 2024Trip type: Travelled on business
Rooms
Cleanliness
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I should have known the views in the pictures aren't always real, the view I had was of the apartment building next door, and this would be true for at least half the rooms. The 1br apartment was well equiped with oven, stove top, dishwasher, fridge etc. The bed was 2 singles pushed together with very uncomfortable middle point. Sadly the couch had a very musty smell that was hard to mask or ignore. Staff were friendly, parking was convenient and not too expensive ($25/night). The location was excellent, right next to chatswood shops, easy walking distance to Chatswood sites and good location for accessing other parts of sydney too, I would posisbly stay again if I wanted to be in Chatswood again.
Read more
Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip:Â I suspect only 50% of rooms have a nice view, so don't count on it
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 16 Aug 2022
Dear Allirra S, Thank you very much for your comments. We are pleased that you found our apartments well equipped, our staff friendly, our parking reasonably priced and our property conveniently located. I am sorry you were unhappy with the view from your room, the bed and the smell from the couch. I've passed on your feedback to our housekeeping supervisor so that we can review our room inspection procedures and make sure our staff adhere to the housekeeping standards to eliminate any unwarranted smells. We also have other apartment types that have balconies with views of the leafy North Shore suburbs. We very much hope that you will consider staying with us in the future. Please contact me personally for future stays to discuss what we can do to make the bed more comfortable for you and options regarding room views. Kind regards, Samson
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quest at Chatswood is adjacent to the Chatswood transport hub and Westfield making it ideal for those seeking a cosmopolitan shopping experience with an excellent choice of dining options nearby. The staff were very pleasant and helpful and the rooms were amongst the best I have stayed in anywhere in the world based on value for money, location and facilities. It would be great to see some food options in house considering I was there for business and with early starts but this is only a minor consideration. A thank you to the staff and Quest Chatswood.
Read more
Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 23 May 2022
Dear 187kirk, Thank you so much for your kind words and perfect review of your stay at Quest Chatswood. Glad to know that you made good use of our close proximity to the shops and restaurants that Chatswood is known for. It is pleasing to read that our staff were helpful during your stay and I will certainly pass on your comments to my colleagues. It was an absolute pleasure serving you and we certainly look forward to welcoming you back again soon. Kind regards, Rafael Business Development Executive
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very poor house keeping. No house keeping for public holidays and even on normal days, the cleaner misses vacuuming or collecting the rubbish.
The only good thing is the location which is close to Westfield.
The car park is handy , but you may miss the entrance it if it is first time you go there.
The only good thing is the location which is close to Westfield.
The car park is handy , but you may miss the entrance it if it is first time you go there.
Read more
Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Â Not clean floors and rubbish is not collected property
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 11 June 2024
Dear Amir, Thank you for taking the time to leave a review. Your feedback is important to us. I am glad that you enjoyed the location and found the car park convenient, although, I apologise for the inconvenience that you experienced on your recent stay with us. The rooms are cleaned in accordance with what is booked and the housekeeping roster. I have passed your comments to the Housekeeping Supervisor, and we are working to ensure that the rooms are serviced regularly and cleaned to our high standards. The team and I hope we get the chance to welcome you back and restore your confidence in Quest. Kind Regards, Samson
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Quest Chatswood is well situated, clean and staffed by polite and helpful people. Rooms were good value and the staff made sure that our complex bedding configuration was as requested.
Assuming that the rates remain competitive, we most certainly will return.
Assuming that the rates remain competitive, we most certainly will return.
Read more
Review collected in partnership with this hotel
Date of stay: November 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 5 Jan 2025
Dear Guest, Thank you for your wonderful review! We’re so glad to hear that you found our location convenient, the rooms comfortable, and our staff helpful and polite. It’s great to know that we were able to accommodate your bedding request to your satisfaction. We truly appreciate your feedback and hope to welcome you back soon, especially if our rates remain competitive. Thank you again for choosing Quest Chatswood! Kind regards, Alyssandra
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely, comfortable and clean room. Had a fantastic night's sleep. Loved that I was able to open the sliding doors to the balcony and have some fresh air to the room. Staff were friendly, helpful and courteous.
A coffee machine in the room would be a fantastic upgrade, and the gym opening at 7am is not ideal (earlier would be preferable).
Great stay on the whole though, and would definitely recommend.
A coffee machine in the room would be a fantastic upgrade, and the gym opening at 7am is not ideal (earlier would be preferable).
Great stay on the whole though, and would definitely recommend.
Read more
Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 1 May 2024
Dear Donna, Thank you for taking the time to leave a review. I am so glad you had a positive experience with us, found the staff friendly and enjoyed our comfortable apartments. We are currently undergoing a refurbishment and management is evaluating coffee appliances and other options which we hope will be implemented soon. Unfortunately, because we open at 7am there is no access to the gym earlier than that, however, the it is open quite late. The team and I look forward to hopefully welcoming you back again soon. Kind Regards, Samson
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice place to stay with great views.
We were in Sydney for a couple of days on vacation and initially looked at AirBnB but despite being around the same price or even cheaper the 'fees' on AirBnB in some cases were equal to the actual nightly rate.
Booking was easy, all online 10% discount by going direct. Parking was plentiful and right near the elevators, views from the apartment was great from the balcony.
Apartment itself was nice, very clean with washer/dryer, kitchen etc. All in all a very nice place to stay close to the city and would 100% use again
We were in Sydney for a couple of days on vacation and initially looked at AirBnB but despite being around the same price or even cheaper the 'fees' on AirBnB in some cases were equal to the actual nightly rate.
Booking was easy, all online 10% discount by going direct. Parking was plentiful and right near the elevators, views from the apartment was great from the balcony.
Apartment itself was nice, very clean with washer/dryer, kitchen etc. All in all a very nice place to stay close to the city and would 100% use again
Read more
Date of stay: October 2022
Value
Location
Service
Room Tip:Â great views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quest Chatswood, Other at Quest Chatswood
Responded 20 Nov 2022
Dear Rickyc12s, Thank you so much for your kind words and perfect rating. I am glad to know that you found the good value in the discounted rate when booking direct with us and that you were pleased with the cleanliness, facilities and location in relation to the city. The whole team and I look forward to welcoming you back again on your next visit hopefully soon. Kind regards, Samson
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
2.1 metres
The bedroom was quite small so I doubt you would fit a cot in there. Worth asking the question of the hotel. No problem with noise; apart from the odd siren here and there throughout the night. might add also that it is in a very good location.
Yes. Secure underground parking
…
PRICE RANGE
AU$159 - AU$234 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyWilloughbyChatswood
NUMBER OF ROOMS
100
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingQUEST CHATSWOOD (AU$159) - 2025 Prices & Reviews - Photos of Apartment - Tripadvisor
Frequently Asked Questions about Quest Chatswood
Which popular attractions are close to Quest Chatswood?
Nearby attractions include Chatswood Chase Sydney (0.3 km), The Concourse (0.3 km), and Bite Food Tours (0.3 km).
What are some of the property amenities at Quest Chatswood?
Some of the more popular amenities offered include free wifi, dry cleaning, and laundry service.
Which room amenities are available at Quest Chatswood?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Chatswood?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Quest Chatswood?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Quest Chatswood?
Conveniently located restaurants include Gelateria Gondola, Khao Pla, and Cafe Markus.
Is Quest Chatswood located near the city centre?
Yes, it is 0.5 km away from the centre of Chatswood.
Are any cleaning services offered at Quest Chatswood?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quest Chatswood?
The staff speaks multiple languages, including English, Spanish, French, Chinese, Hindi, and Thai.
Are there any historical sites close to Quest Chatswood?
Many travellers enjoy visiting The Rocks Discovery Museum (7.1 km), Government House (7.4 km), and Justice & Police Museum (7.5 km).
Is Quest Chatswood accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.