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The Sebel Residence Chatswood

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37 Victor St, Chatswood, Willoughby, New South Wales 2067 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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The Sebel
USD 152
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (66)
Room & Suite (39)
Pool & Beach (5)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 09/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Sebel Residence Chatswood
Updated 09/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Chatswood
Location
Cleanliness
Service
Value

Looking for a place to stay in Chatswood? Then look no further than The Sebel Residence Chatswood, a family-friendly hotel that brings the best of Chatswood to your doorstep.

The rooms offer a flat screen TV, air conditioning, and a kitchenette, and getting online is possible, as wifi is available, allowing you to rest and refresh with ease.

The Sebel Residence Chatswood Hotel features room service and a concierge. In addition, as a valued The Sebel Residence Chatswood guest, you can enjoy a pool that is available on-site. Guests arriving by vehicle have access to parking.

While visiting Chatswood, you may want to try some bibimbap at one of the nearby restaurants, such as The Bulgogi.

We’re sure you’ll enjoy your stay at The Sebel Residence Chatswood as you experience everything Chatswood has to offer.

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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Babysitting
Highchairs available
Taxi service
Paid private parking on-site
Car park
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Snack bar
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Desk
Dining area
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Chinese

Location

Full view
92Great for walkers
Grade: 92 out of 100
213Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
350Reviews8Q+A64Room tips
Traveller rating
  • 100
  • 158
  • 56
  • 22
  • 14
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
frankfW3802LJ wrote a review 3 Jan
1 contribution
We've booked for 2 nights and the service we get was disappointing. We arrived at around 8pm the bed was not made. Excuse we get is shortage of staff - linen was not delivered on time for some reason they can't control... The kitchen and the laundry was not fully cleaned up. Someone else's plastic bag is left in the kitchen drawer and previous customer's underwear is left inside the washing machine. Fridge is not turned on took ages to find the switch... Can't believe all this can happen in a professional or 4 star hotel. Although it is well located and room facilities are ok we will definitely not stay here again!
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Date of stay: December 2021
Value
Service
Sleep Quality
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Catherineb wrote a review Dec 2021
Toowoomba, Australia134 contributions60 helpful votes
We chose The Sebel for our family Christmas reunion, after 2yrs, because it offered 2 & 3 bedroom apartments with furnished balconies, plus an open air pool area. BUT what we got were 2 & 3 bed apartments with NO accessible balconies and a VERY restricted pool space which we had to make a booking for! The exterior refurbishment work was NOT made know to us when we booked, or anytime afterwards, if it had been we would’ve looked elsewhere. Although the apartment itself was very comfortable I’m extremely disappointed with the no access to the balcony and very limited pool space. It certainly was not worth the money we paid for not having these!!
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Date of stay: December 2021Trip type: Travelled with family
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disappointed traveller wrote a review Dec 2021
1 contribution
We booked a room for 3 nights. We arrived to find that the room was subject to construction noise levels (90 -100db measured). The noise was so loud, it was impossible to talk to another person in the room. Sebel management were unwilling to provide alternative accommodation weather within the property, at another Sebel property or at another hotel in the area. Management seemed to think this level of noise was acceptable (works last about 1 month). This is the worst customer service I have ever experienced at any hotel/serviced apartment. Do not book at Sebel
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Date of stay: December 2021
Rooms
Cleanliness
Service
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Response from Sandra Crisafi, General Manager at The Sebel Residence Chatswood
Responded 4 weeks ago
Dear Martin, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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MikeT_8 wrote a review Nov 2021
Australia84 contributions83 helpful votes
I have been using the Sebel at Chatswood for literally decades. I love the central location in Chatswood, close to shops and transport. The hotel staff are wonderful and the Units all have a lovely outlook over tree lined North Shore suburbs.
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Review collected in partnership with Accorhotels.com
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Sandra Crisafi, General Manager at The Sebel Residence Chatswood
Responded 4 weeks ago
Dear Mike, We very much appreciate your comments regarding your stay at the The Sebel Sydney Chatswood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards, Sandra Crisafi General Manager The Sebel Sydney Chatswood
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Paul wrote a review Nov 2021
1 contribution
We stayed for 3 nights, booking direct on line through their website- little did we know that their official web site had been hacked by a 3rd party - Getaroom - . Everything looked legit on the confirmation except we had been charged an extra $305 for services and charges. Another member of my family had also been scammed as well but he managed to stop the payment very quickly. The management couldn’t care less after my complaint to them and inferred I was a liar. I had never heard of Getaroom let alone wanting to book with them ! I always book direct. So Just BEWARE of booking through Sebel’s site or Accor. The hotel is going through renovations on the facia. We were not told that workmen would be on our balcony with Jack hammers. We could not hear the TV nor talk on the phone. They moved us to another floor saying it would be quieter. No, just the same, angle grinders and jackhammers. The hotel should NOT be open . Beware at all costs . Good location though and fine if you are totally deaf.
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Date of stay: November 2021Trip type: Travelled with family
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Response from Sandra Crisafi, General Manager at The Sebel Residence Chatswood
Responded 4 weeks ago
Hello Paul, Appreciate your e-mails and the opportunity to speak with you. As discussed our investigations show your booking has been made by another company and not directly with us. I believe since our discussion we have assisted you and I look forward to you reaching out to me when wanting to stay here at The Sebel Sydney Chatswood. Thank you again for your time and care Kind regards Sandra Crisafi General Manager The Sebel Sydney Chatswood
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PRICE RANGE
USD 123 - USD 169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sebel residence chatswood hotel chatswood
LOCATION
AustraliaNew South WalesGreater SydneyWilloughbyChatswood
NUMBER OF ROOMS
52
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Frequently Asked Questions about The Sebel Residence Chatswood
Which popular attractions are close to The Sebel Residence Chatswood?
Nearby attractions include Chatswood Chase Sydney (0.5 km), Waverley Cemetery (0.3 km), and The Concourse (0.3 km).
What are some of the property amenities at The Sebel Residence Chatswood?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and a spa.
Which room amenities are available at The Sebel Residence Chatswood?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Sebel Residence Chatswood?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at The Sebel Residence Chatswood?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to The Sebel Residence Chatswood?
Conveniently located restaurants include Mamak Chatswood, Khao Pla, and Huong Lua Modern Vietnamese.
Are there opportunities to exercise at The Sebel Residence Chatswood?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Sebel Residence Chatswood located near the city centre?
Yes, it is 0.2 km away from the centre of Chatswood.
Are any cleaning services offered at The Sebel Residence Chatswood?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sebel Residence Chatswood offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Sebel Residence Chatswood?
The staff speaks multiple languages, including English and Chinese.