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Silkari Suites at Chatswood

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88 Archer St, Chatswood, Willoughby, New South Wales 2067 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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USD 134
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Free cancellation until 09/02/22
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (158)
Room & Suite (50)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Silkari Suites at Chatswood
Updated 20/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Chatswood
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Silkari Suites at Chatswood, the newest apartments in Chatswood, where we envelop an experience and render it extraordinary. Once experienced, you'll know that Silkari Suites is exquisite, convivial and versatile. Silkari feels familiar, yet refreshing. Curating the exceptional is the focus of our team. Silkari Suites is located at 88 Archer Street, in the heart of Chatswood's dynamic art, entertainment and shopping precinct. Located next to The Concourse, the cultural home of the North Shore and one of Sydney's leading entertainment venues and across from Chatswood Chase and Westfield Chatswood. The Concourse features a concert hall and theatre, as well as a rehearsal centre, multi-purpose function and conferencing space, making Silkari Suites at Chatswood the perfect accommodation venue for your next event. Whether you're travelling for business or leisure, with open green spaces, restaurants, cafés and retail stores, all within close proximity, Silkari Suites at Chatswood is the perfect meeting place for all occasions. With 212 suites, ranging from Executive Studios to our Penthouse suites, we have something for everyone.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Meeting rooms
24-hour security
Baggage storage
Car park
Wifi
Breakfast available
Complimentary tea
Concierge
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Microwave
Refrigerator
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Chinese

Location

Full view
90Good for walkers
Grade: 90 out of 100
221Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
216Reviews8Q+A34Room tips
Traveller rating
  • 144
  • 56
  • 10
  • 3
  • 3
Time of year
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Popular mentions
Donnatravelsaround wrote a review 17 Jan
Orange, Australia12 contributions1 helpful vote
I have stayed here on a number of occasions in the past and it has been my ‘go to’ when visiting the northern parts of Sydney for work and other travel. This time (albeit a couple of covid years after my last visit) was disappointing. Check in experience was great with the usual professional courtesy and service. The room on the other hand (2 bedroom apartment) was tired, devoid of character and, in the case of the sofa/couch, dirty. There were nasty white stains all over one of the couch cushions which should have been cleaned prior to guests using the room. It left a bit of an overall ‘icky’ feeling that I couldn’t shake. The only other chairs were dining chairs so no real options to relax and enjoy. Also I assume the furnishings were bare due to covid, but it did make the room feel a bit like a cheap apartment. I chose not to request a new room as we were only staying overnight. COVID concerns stopped me for asking for housekeeping. Hopefully this is a one off.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Jason Cook, Sales at Silkari Suites at Chatswood
Responded 4 days ago
Hi Donnatravelsaround, Thankyou for taking the time to provide feedback on your last visit to the Hotel. I can assure you that this is not the usual standard of the Hotel. The Hotel prides itself on being one of the premier Hotels in the local area. We pride ourselves on the quality and cleanliness of the Hotel and our cleaning standards have been modified to accommodate the stringent requirements of sanitation required to prevent the spread of Covid. As you mention, some items have been removed from the rooms to ensure a manageable amount of touch points in each room to be cleaned. The past 2 years have somewhat changed what we have in each room. On a positive note, we expect to see these items returned in the next few weeks. I will personally review the room you stayed in, particularly as it pertains to the couch. Please be assured this is not the usual standard. Please feel free to reach out to me to make your next booking as I would personally like to welcome you back to the Hotel. Kind Regards Jason Cook National Sales Director.
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Peter G wrote a review Nov 2021
Sydney, Australia1119 contributions404 helpful votes
Super convenient location in the heart of Chatswood yet the room was quiet. There was him from air conditioned office buildings around but it didn’t stop us sleeping at all. Room layout is much more generous and functional than your average hotel room. There was a kitchenette with dishwasher, washing machine, cooktop and coffee machine … and more. Reception was pleasant and efficient. They have a free coffee cart downstairs in the morning. Parking was in the building. (Drive past reception, enter the Concorde car park on your left and follow the Silkiari signs. I will happily stay here again.
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Date of stay: November 2021Trip type: Travelled as a couple
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Response from Jason Cook, Sales at Silkari Suites at Chatswood
Responded 21 Nov 2021
Hi PeterG873, Thank you for your 5 star review of the Hotel. We are delighted to read that you enjoyed your stay with us. We would look forward to welcoming you back. Kind Regards Jason Cook National Sales Director
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Nomad148757 wrote a review Nov 2021
1 contribution
Unfortunately their night manager ‘Rebecca’ was unaware of the change to the covid restrictions on 1 November 2021. She needs intensive training or else she will cause a lot of harm to their bottom line. Worst customer service in Australia.
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Date of stay: November 2021Trip type: Travelled on business
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Response from Jason Cook, Sales at Silkari Suites at Chatswood
Responded 7 Nov 2021
Hi Nomad148757, Thank you for your review. These are indeed unusual times as we all navigate our way through a pandemic with Covid-19. Silkari Suites at Chatswood require all of our guests to be double vaccinated before they may stay with us. We require this to keep both our staff and other hotel guests safe. As I am sure you will understand this safety is paramount to the Hotel. Unfortunately as you were not double vaccinated we were unable to welcome you into the Hotel on this occasion. This information was sent to you via email on Thursday the 4th of November, a day prior to your arrival and is a Hotel requirement to stay. I have copied below the transcript that you would have received which outlines this as a requirement. It is unfortunate that on this occasion we were unable to welcome you. "Dear Julianna, Thank you for booking with Silkari Suites at Chatswood. To ensure the safety of you, our staff and other guests staying at Silkari Suites at Chatswood we must comply with the current NSW Public Health Orders at all times. These orders are updated regularly. The most current orders are available at https://www.nsw.gov.au/covid-19/rules • On check in all travellers over the age of 16 have to provide a digital vaccination certificate (2 doses completed) and a current photo ID (matching the name on the vaccination certificate). • All visitors into the apartment must also provide a digital vaccination certificate (2 doses completed) with a current photo ID (matching the name on the vaccination certificate). • Outdoor public space in this building is open for all guests who have checked in and provided the above required documents. • Anyone entering our premise is required to check in using the provided COVID Safe Check in QR code and present to the staff when completed • Masks are mandatory in all indoor common areas including the lobby, corridors and elevators. Entry will be denied if anyone does not meet the above requirements or NSW Public Health Orders. We are required to work closely with authorised officers to ensure no violations occur." Kind Regards Jason Cook National Sales Director
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Catadams wrote a review Apr 2021
Auckland Central, New Zealand22 contributions12 helpful votes
Lovely one bedroom apartment with good sized combined living, dining and kitchen, large bathroom, comfy king size bed, laundry and all the little extras to make your stay easier. It was possible to prepare basic meals in the kitchen as it was stocked with pans, plates and cooking utensils. The apartment was lovely and quiet despite being situated in a busy shopping precinct. Parking is available for an extra $25 a day and is in a very secure car park. If you need to take public transport the train and buses are only a short walk away. Finally the team at Silkari Chatswood were very friendly and super helpful.
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Date of stay: April 2021
Location
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Response from Jason Cook, Sales at Silkari Suites at Chatswood
Responded 20 Apr 2021
Hi Catadams, Thankyou for the 5 star review of the Hotel. I am delighted to read that you enjoyed your stay with us. We pride ourselves on the rooms and the service we provide. We would look forward to welcoming you back to the Hotel. Kind Regards Jason Cook National Sales Director
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John_Ekl wrote a review Apr 2021
Killara, Australia216 contributions50 helpful votes
We stayed in a two bedroom apartment for a few months while renovating a house. Very central location across the road from Chatswood Chase. Nicely appointed and comfortable with friendly staff. I think it is very good value, cheaper than renting an unfurnished two bedroom unit with a 6 months lease (if you stay for month) They have a weird parking system as you have to get your parking card validated at the front desk every time you want to drive out. On the plus side there's free coffee in the foyer in the mornings. But it is a bit of a hassle. Kitchen has very basic equipment - difficult to cook anything but simple or pre-prepared meals. Noisy cheap dishwasher and a washer/drier combo that has difficulty drying much at all. I also didn't like the way the fan comes on with the light in the bathroom it was very noisy. Noise was the biggest downside, even on the North Facing units away from the alley where they collect the garbage, there was almost every night a truck or the stupid council cleaning the streets at 3am with a motorised blower! It meant you can't really sleep with a window open, or you'll be woken up and have to close it during the night. During the day if you will hear the school recess and lunch and morning announcements. So yes central but quite noisy.
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Date of stay: March 2021
Rooms
Location
Service
Room Tip: North West corner is best
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Response from Jason Cook, Sales at Silkari Suites at Chatswood
Responded 6 Apr 2021
Hi John_Ekl, Thank you for your 4 star review. I am delighted to read that you stayed with us for a few months while renovating your house. The team at Silkari pride ourselves on the service we provide and I am pleased to read that you experienced this during your extended stay. I will certainly pass this on to team. The Hotel shares a carpark entrance with The Concourse, and as you are aware provides secure uncover parking with direct access to your rooms. As a security measure we do ask for the tickets to be validated at reception for each departure. As most of our guests are short term Hotel stays, this is usually not a concern for our guests. However, I do take this feedback on board and is something we may be able to review for any longer term stays, such as yours. However, the Hotel is not a residential apartment building and we do need to take into account all security measures for our Hotel guests. The Hotel does provide the essentials in the kitchen and laundry for shorter to medium term stays, and this is something we can review for longer term guests such as yourselves. However, it is important to note the Hotel is fitted for Hotel accommodation stays rather than residential long term accommodation. As the Hotel is located in the centre of Chatswood, all of the rooms have double glazed windows and as such the hotel rarely receives any noise issues from outside of the Hotel. It is certainly something the team will follow on from. The Hotel is located in the heart of Chatswood and as you mention enjoys an enviable location next to Chatswood Chase, Westfield and the local restaurants. Thank you for your review and we hope you enjoy your newly renovated home. Kind Regards Jason Cook National Sales Director
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PRICE RANGE
USD 85 - USD 138 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyWilloughbyChatswood
NUMBER OF ROOMS
212
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Frequently Asked Questions about Silkari Suites at Chatswood
Which popular attractions are close to Silkari Suites at Chatswood?
Nearby attractions include Chatswood Chase Sydney (0.1 km), The Concourse (0.1 km), and HOYTS Cinema (0.3 km).
What are some of the property amenities at Silkari Suites at Chatswood?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Silkari Suites at Chatswood?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Silkari Suites at Chatswood?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Silkari Suites at Chatswood?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Silkari Suites at Chatswood?
Conveniently located restaurants include Mamak Chatswood, Khao Pla, and Huong Lua Modern Vietnamese.
Are there opportunities to exercise at Silkari Suites at Chatswood?
Yes, guests have access to a fitness centre during their stay.
Does Silkari Suites at Chatswood have airport transportation?
Yes, Silkari Suites at Chatswood offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Silkari Suites at Chatswood located near the city centre?
Yes, it is 0.4 km away from the centre of Chatswood.
Are any cleaning services offered at Silkari Suites at Chatswood?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Silkari Suites at Chatswood?
The staff speaks multiple languages, including English and Chinese.