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Heart Hotel and Gallery Whitsundays

277 Shute Harbour Rd, Airlie Beach, Queensland 4802 Australia
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Traveller (140)
Room & Suite (41)
Dining (14)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#7 of 11 hotels in Airlie Beach
Location
Cleanliness
Service
Value
Heart Hotel and Gallery Whitsundays (opened 2017) is brought to you by some of Australia’s leading designers and acclaimed North Queensland architect, Hunt Design. Heart Hotel and Gallery Whitsundays provides an innovative affordable alternative for the modern traveller. Enviably located, literally in the heart of Airlie Beach, adjacent to the foreshore and just moments from premier restaurants, bars, cafes and boutique shopping, Heart Hotel and Gallery Whitsundays brings a bold new energy to the cosmopolitan heart of Airlie Beach. The hotel’s lobby featuring decadent Italian marble, Rhaphis palms synonymous with the tropics, high ceilings while immersive floor to ceiling windows flood the space with glorious natural light. The hotels 40 design rooms are efficient and cleverly designed to ensure that you have everything you need and nothing you don’t. We believe rooms are for sleeping soundly and an essential private space to use as your own. For us, it’s all about simplicity, complimented by cutting edge interior design with a with a flair for functionality, complete with free WiFi, decadent cloud bedding, smart TV’s, BOSE sound system while Appelles Apothecary & Lab Skin and Hair care products inspire and excite the senses. Located on the top floor, our art gallery, part gallery, part gathering space, part decompression zone, make it what you wish, is a private space to relax. Heart Hotel and Gallery Whitsundays premium guest service team are committed to our service ethos “you’re welcome”, specifically tailored with you in mind. The Whitsundays “You’re welcome”.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool / beach towels
Restaurant
Beach
Boating
Children's television networks
Airport transportation
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Diving
Hiking
Snorkelling
Aerobics offsite
Bowling offsite
Canoeing offsite
Fishing
Patio
Squash offsite
Tennis court offsite
Walking tours
Taxi service
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Baggage storage
Non-smoking hotel
Shops
First aid kit
Umbrella
Express check-in / check-out
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Soundproof rooms
Private balcony
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English
339Reviews9Q+A73Room tips

Reviews
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Traveller rating
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Michael M wrote a review Feb 2024
1 contribution
I’ve had no better experience than at the heart hotel! Dean (the gentleman at the front desk) was super welcoming and very friendly and polite! Was very accommodating with me! Rooms are very clean and well maintained! Highly recommend staying here and ensuring you get to meet Dean!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Speak with Dean! Most friendly guy you will meet and will have a great conversation with you!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 1 week ago
Thank you Michael. Dean will be so thrilled to read he met your expectations. We are all so happy you enjoyed your stay in the Whitsundays. Please contact the team directly should you wish to return. Kindest regards, Sarah | Guest Experience at the atHotelgroup.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul D wrote a review Feb 2024
4 contributions
Amazing hotel. So spacious, amazing view and in the center of town. Staff very helpful. Special mention to Kellie at Marina Shore. I wanted to originally book there but it they didn’t have the room I was after so Kellie recommended Heart Hotel. She also helped me with some local tours.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 1 week ago
Thank you Paul. I will pass your kind words onto Kellie. So glad she could refer you to Alison and you were looked after within our group of properties. We are all thrilled to read you enjoyed your stay in the Whitsundays, and Kellie's local knowledge saw you get out on some tours. We hope to welcome you back in the future. Kind regards, Sarah | Guest Experience at the atHotelgroup.com.au
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Froukje N wrote a review Jan 2024
1 contribution
Could not fault this accommodation or service at all. Great location, beautiful clean soundproof rooms. Right from the minute we walked in Dean was amazing and so helpful. Remembering our names right from the start and answering any questions or concerns.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Very central, great service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 16 Jan 2024
Thank you Froukje for your kind feedback. Dean will be so thrilled to read he met your expectations. The property does have a great location being in the "Heart" of Airlie. Please contact the Hotel directly should you wish to return to the Whitsundays. They can share our latest specials. Kind regards, Sarah | Guest Experience at the atHotelgroup.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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luap1001 wrote a review Jan 2024
Brisbane, Australia22 contributions12 helpful votes
Stayed here for 4 nights in January. Fantastic accomodation, friendly and helpful staff, nothing was too much trouble. Clean and centrally located to restaurants and places of interest. Great base when in Airlie Beach and the Whitsundays. Would highly recommend
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 11 Jan 2024
We are so happy to read our team helped make your holiday in the Whitsundays a great experience. They do have a great, central location being in the "Heart" of Airlie. Thank you for taking the time to review our boutique property. Kind regards, Sarah | Guest Experience at the atHotelgroup.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kathy KK wrote a review Jan 2024
Port Adelaide, Australia53 contributions33 helpful votes
Very central hotel in Airlie Beach with its own airport transfer company and has a tour pick up car park section behind it which was very handy. The room was very comfortable although it could have used a chair to sit on but it’s just a very minor thing. Close to most thinks and a 10 minute walk to the Port of Airie
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 2 Jan 2024
Thank You Kathy, the team will be so thrilled to read you enjoyed your stay with us. We do have a great location being in the "Heart" of Airlie. And Whitsunday Transport Company do offer a great express service from the Airport. Please contact us directly should you wish to return. We can offer our latest specials. Kind regards, Sarah | Guest Experience at the atHotelgroup.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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steve w wrote a review Dec 2023
1 contribution
Receptionist was very friendly and helpful at arrival. The room was clean, modern and comfortable. The Motel is located in the heart of the village which makes everything worthwhile just a short walking distance. overall, a great place to stay and will be back with my wife.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 21 Dec 2023
Thank you Steve. Alison and her team will be thrilled to read you enjoyed your stay. Please contact them directly should you wish to bring your Wife. They can suggest a King Spa room for you which are more spacious for the two of you. Kind regards, Sarah | Guest Experience at the atHotelgroup. com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stephen L wrote a review Dec 2023
1 contribution
Great service from Allison / reception, comfortable surroundings & central location. Nice touch having a Bose sound system. Easy to Bluetooth to our phones. Pharmacy below, lots of restaurants & bars close by.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 13 Dec 2023
Thank You Stephen. Alison and her team will be so thrilled you enjoyed your stay. They do have a great location in the "Heart" of Airlie. And those Bose speakers! Please contact the property directly should you wish to return. They'd love to welcome you back. Kind regards, Sarah | Guest Experience at the athotelgroup.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chris C wrote a review Nov 2023
Mosman Park, Australia5 contributions
Beautiful, well presented hotel in fabulous central location. We had a water view room looking directly over Airlie Beach 🏖️ and out to sea , always something going on and the room was light , airy and well equipped. Check in at reception was fast and efficient and the staff were extremely friendly and helpful. I would highly recommend The Heart Hotel to anyone ☝️
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 30 Nov 2023
Thank you Chris. Alison and her team will be thrilled to read they met your expectations. They do have a great spot being in the "Heart" of Airlie. Please contact them directly should you wish to return to the Whitsundays to our little, airy, bright, boutique property. Kind regards, Sarah | Guest Experience at the atHotelgroup.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark65 V wrote a review Nov 2023
Clarence, Australia5 contributions1 helpful vote
Great location and very well equipped rooms. Friendly staff and ideally close to the lagoon for a swim. Deck restaurant below is good for meals. No gym facilities but arrangements locally and great to have a balcony to look out over the water and lagoon recreation area. Ideally close to surrounding shops, bars and restaurants. Would stay again.
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Date of stay: November 2023Trip type: Travelled solo
Room Tip: Excellent parking behind property
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 7 Nov 2023
Thank you Mark for such a precise review. Spot on. Alison and her team of Extraordinaries would love to welcome you back. Please contact them directly should you wish to do so. Kind regards, Sarah | Guest Experience at the atHotelgroup.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue R wrote a review Nov 2023
1 contribution1 helpful vote
Great location, access to parking, food, and room was clean and comfortable. Noise proof room which was good as I was on the road side and didn't hear a thing. Friendly and welcoming. I will be back.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sarah Guest Experience, Guest Services / Front Office at Heart Hotel and Gallery Whitsundays
Responded 2 Nov 2023
Thank you Sue. Our friendly Team will be so thrilled with your 5-star rating. We do have a great location being in the "Heart" of Airlie. I'm glad you had a comfortable stay. Kindest regards, Sarah | Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$163 - AU$255 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandAirlie Beach
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HEART HOTEL AND GALLERY WHITSUNDAYS (AU$163): 2024 Prices & Reviews (Airlie Beach) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Heart Hotel and Gallery Whitsundays
Which popular attractions are close to Heart Hotel and Gallery Whitsundays?
Nearby attractions include Airlie Beach Lagoon (0.1 km), Bicentennial Walkway (0.1 km), and Into The Blue Gallery (0.1 km).
What are some of the property amenities at Heart Hotel and Gallery Whitsundays?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at Heart Hotel and Gallery Whitsundays?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Heart Hotel and Gallery Whitsundays?
Guests can enjoy an on-site restaurant, complimentary tea, and free instant coffee during their stay.
Is parking available at Heart Hotel and Gallery Whitsundays?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Heart Hotel and Gallery Whitsundays?
Conveniently located restaurants include The Belvedere At Toscana, Cafe One 3, and Anchor Bar.
Does Heart Hotel and Gallery Whitsundays have airport transportation?
Yes, Heart Hotel and Gallery Whitsundays offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Heart Hotel and Gallery Whitsundays located near the city centre?
Yes, it is 0.2 km away from the centre of Airlie Beach.
Does Heart Hotel and Gallery Whitsundays have any great views?
Yes, guests often enjoy the city view available here.
Is Heart Hotel and Gallery Whitsundays accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.