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McDonald Close, Palm Cove, Queensland 4879 Australia
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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Oasis at Palm Cove
Updated 30/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 35 Specialty lodging in Palm Cove
Location
Cleanliness
Service
Value
Oasis at Palm Cove Is in the tranquil seaside village of Palm Cove, Oasis at Palm Cove provides a sanctuary to both relax and explore the tropics. Nestled amongst 2½ acres of landscaped tropical gardens, the modern spacious apartments are the epitome of the tropical lifestyle. Only a short stroll to the beach and village centre. Modern spacious apartments featuring private balconies are set amongst 2½ acres of landscaped tropical gardens. Strolling through the grounds you may encounter Ulysses butterflies, bush turkeys, kookaburras, parrots and much more. Enjoy a lazy day on the expansive poolside sundeck or cool off in either the spa (heated in winter months) or lagoon pool and the Gazebo BBQ is a great option for breakfast lunch or dinner. For the energetic, a hit of tennis is always available or take a stroll to the beach and enjoy the many activities available. Oasis at Palm Cove offers a resort style retreat for families, romantic getaways or just a place to lose oneself and totally relax and do absolutely nothing!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Tennis court
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Airport transportation
Spa
Car park
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Fence around pool
BBQ facilities
Clothes dryer
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Private balcony
Kitchenette
Dishwasher
Microwave
Refrigerator
Flatscreen TV
Kitchenware
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Charming
258Reviews6Q+A52Room tips
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SHen55 wrote a review June 2022
Melbourne, Australia18 contributions3 helpful votes
We spent 9 days in Palm Cove at the Oasis. Agreed this place is in a great location, but the apartments themselves, (assuming they are all alike), could do with a good renovation. The pool area was good, except that they chose our week there to renovate the decking that surrounds the pool. Had we known in advance, we would have chosen another place to stay to avoid the noice of electric saws, hammering and loud music that tradies love! There is a tennis court, but it was completely covered with leaves so not really available during our stay. In our apartment, the main dining table, (made of glass), had a huge chip in it, so we were a little nervous using it. The whole apartment smelt very musty, so we tried to leave doors and windows open most of the time - our bedroom screen sliding door didn’t shut properly so that was a bit problematic….unwanted sand flies, mosquitoes and a cute gecko managed to enter The master ensuite must have had a water problem as the cupboards were swollen and quite misshapen, not exactly 4 star quality. This, combined with a lounge room lamp with the lining torn from the shade, tears in the fabric of the lounge suite and curtains that were obviously past their use by date gave me the feeling that the apartment owner didn’t want to invest in the property, but still expected to obtain high prices for its rental. There is plenty of competition in the accommodation market, so we will probably look elsewhere next visit. Although the correspondence left in our apartment stated that we would receive a change of linen and towels half way through our stay, that didn’t happen - assume it is due to a lack of staff.
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Date of stay: May 2022
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Ele M wrote a review Jan 2022
Melbourne, Australia2 contributions2 helpful votes
Property's Favourite Review
Wonderful family resort, very clean, terrific pool next to the rainforest, very accommodating management, large apartments with everything you would have at home. Would highly recommend and we will certainly be back. Thank you guys !
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Date of stay: December 2021
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1 Helpful vote
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Bree B wrote a review Apr 2022
3 contributions1 helpful vote
We stayed in a 3 bed apartment for over a week and had a wonderful time with our 2 kids who were 6 and 8. The space was great, enough room for our 2 boys. The facilities were excellent as were the hosts. It's a short walk to whatever you need even with kids complaining! The pool especially is great with a kids pool, heaps of shade and surrounded by beautiful gardens. We can't wait to come back!
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Date of stay: April 2022Trip type: Travelled with family
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steveo h wrote a review Apr 2022
2 contributions
A 4 night stay with the family in Palm Cove was a welcome break. The apartment was clean and well appointed, gardens were amazing and the pool area had a communal BBQ. Short trot to the beach was super convenient. A+
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Date of stay: April 2022Trip type: Travelled with family
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Philip C wrote a review Mar 2022
Melbourne, Australia12 contributions4 helpful votes
My wife and my daughter’s family (with an active 2 year old boy) stayed for 8 nights in an outstanding 3 bedroom apartment. It was clearly of 5 star standard with a clean modern kitchen and bathrooms, plenty of living area and a large balcony. It was peacefully nestled in tropical gardens and the only noise we could hear at night was the waves breaking on a beach a few hundred metres away. Every room had its own airconditioner and ceiling fan, so it was very comfortable when we were inside. Outside there is a large pool and spa (jacuzzi) and plenty of space to bbq our meals beside the pool. The resort also has a north south tennis court, although we did not use it. The managers, Adrian and Almira, were most welcoming and passionate about ensuring our stay was perfect. I would highly recommend this resort to families or couples.
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Date of stay: March 2022Trip type: Travelled with family
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Claudia G wrote a review Feb 2022
1 contribution
My partner and I recently stayed here and it was perfect! 100% recommend it. We had a lovely room, super clean and so much space! There’s a beautiful pool and even a tennis court. Beach is only a 5 min walk, so it was super convenient. The owners are really kind and helpful which made our stay easy and relaxing !!
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Date of stay: January 2022Trip type: Travelled as a couple
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Tom wrote a review Feb 2022
Palm Cove, Australia1 contribution
Fantastic place to stay friendly staff and large spacious rooms with all amenities and large relaxing pool great location close to the beach and restaurants with secure parking and luxurious gardens highly recommend a stay at Oasis Palm Cove
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: Booked out during holidays so book early
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James H wrote a review Feb 2022
2 contributions
Wonderful stay, beautiful property, large spacious apartments, resort pool beside the rainforest, fantastic hospitality by managers, close to restaurants, five minutes walk to beach. Very safe and family orientated. Baby sitting service available.
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Date of stay: February 2022
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Room Tip: High floor for breeze
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Tania wrote a review Feb 2022
1 contribution
Great place to stay, family friendly, kids thoroughly enjoyed the pool and tennis court... Rooms were large, clean & modern with full cooking facilities... Managers were very accommodating and welcoming... Only 5 min walk to the beach & cafes, short drive to supermarket for essentials... We were able to book all our day trips direct through the reception which made the organising of our days super easy... Again great stay, thanks guys...
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Date of stay: February 2022Trip type: Travelled with family
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Eric E wrote a review Feb 2022
2 contributions4 helpful votes
On the 12th February I made a booking with Booking.com for Oasis Resort Palm Cove and requested a late check in for 8pm. I Received a confirmation email confirming the late check in was approved and advised to just go to reception on arrival and pick up instructions and keys to our unit. We were provided a contact mobile phone number for Adrian in case there were any problems on arrival. We arrived at Oasis Resort at 8:20pm, and went to the reception and there was a note for “Warren” for Unit 33 but nothing for us in relation to the late check in. We started calling the late arrival assistance mobile number at app 8:30pm and pressed the buzzer at the front counter and looked around for someone to help. After 10 to 15 phone calls over approximately 1.5hrs we noticed there were lights on in the unit behind reception but when I knocked on the window the lights were turned off and no one was answering the reception buzzer. I then found a gate to the unit behind reception which did have a no entry notice on it but I thought as we had been driving for 5 hours and with 3 very tired people growing more stressed and angry and repeatedly trying the after hours number with no success it was worth the risk of entering. I then entered the area and saw lights and a TV on through a glass door and a large number of empty wine bottles lying around, this was when it got extremely confusing and strange. A man came to the door and said I was trespassing and demanded to know who I was and what I was doing there, I gave him my full name, the details of our having booked a unit and requesting late check in, the late check in being approved and then nothing at the reception desk. I asked the man his name but he would not provide this, he kept asking me my name and what I was doing there and did not appear to be able to understand what I was saying to him and kept repeating that I was trespassing and asking for my name and what I was doing there. I kept repeating to him my details and apologising for trespassing but asking if we were able to check in to our unit which we had already been charged for by booking.com He then went to the reception area and kept repeating I had been trespassing and he didn’t want any aggression (at no stage had he been threatened or sworn at). He still kept repeating the same things over and over again and asked us our name about 15 to 20 times but still refused to identify himself other than saying he was the unit manager. He opened a computer program but appeared unable to actually operate it to check for our reservation (it appeared to me to be possibly due to the affects of alcohol or drugs). He was still repeating over and over again that he didn’t like aggression and at 10pm at night thought we should find another property to stay at, my eldest son negotiated with him to allow us to make another reservation so that we had somewhere to stay and we could resolve everything in the morning, but at that point a woman who he called Elmira started screaming the same things he had been repeating about aggressive customers and trespassing and stopped him from proceeding with the reservation. I would like to point out that in spite of our treatment they had still not been threatened or sworn at. The man then said he was going to call the police and I suggested to him that this was a good idea and I would be glad to discuss the problem with them when they arrived, and he then thought it would be better if the police were not called after all. He then advised just because we had booked with Booking.com didn’t mean they had our reservation and that Oasis Resort didn’t necessarily recognize Booking.com reservations. At this stage because we were not receiving any help from the “Unit Manager” and by now it was 10:20pm we had to find another place to stay. After raising this issue with Booking.com the following day they advised it was my fault for arriving at 8:20pm when I had requested late check in for 8:00pm. I presume they think it unreasonable to not be able to judge how long a 5hr drive will take to within 5mins or less in spite of road works and other conditions. The charges for the room were refunded but there was no apology from the resort or booking.com for the treatment we received.
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Date of stay: February 2022
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PRICE RANGE
USD 250 - USD 294 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandCairns RegionPalm Cove
NUMBER OF ROOMS
36
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Frequently Asked Questions about Oasis at Palm Cove
Which popular attractions are close to Oasis at Palm Cove?
Nearby attractions include SHAK Clothing (0.3 km) and SHAK Clothing (0.3 km).
What are some of the property amenities at Oasis at Palm Cove?
Some of the more popular amenities offered include free wifi, a pool, and a spa.
Which room amenities are available at Oasis at Palm Cove?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Oasis at Palm Cove?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Oasis at Palm Cove?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Oasis at Palm Cove?
Conveniently located restaurants include Temple of Tastes Restaurant, Kushi Yakitori Bar & Japanese Restaurant, and Vivo Palm Cove.
Are there opportunities to exercise at Oasis at Palm Cove?
Yes, guests have access to a pool during their stay.
Does Oasis at Palm Cove have airport transportation?
Yes, Oasis at Palm Cove offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Oasis at Palm Cove located near the city centre?
Yes, it is 0.6 km away from the centre of Palm Cove.
Are any cleaning services offered at Oasis at Palm Cove?
Yes, self serve laundry and a clothes dryer are offered to guests.