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Pullman Palm Cove Sea Temple Resort and Spa
5 Triton Street, Palm Cove, Queensland 4879 Australia
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Room & Suite (255)
Pool & Beach (246)
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About
#2 of 3 resorts in Palm Cove
Location
Cleanliness
Service
Value
Travellers' Choice
Pullman Palm Cove Sea Temple Resort & Spa is an excellent choice for travellers visiting Palm Cove, offering a luxury environment alongside many helpful amenities designed to enhance your stay.
You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a kitchenette, and you can stay connected during your stay as Pullman Palm Cove Sea Temple Resort & Spa offers guests free wifi.
The resort features room service, a rooftop terrace, and a concierge. Plus, Pullman Palm Cove Sea Temple Resort & Spa offers a pool and a lounge, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available.
While you’re here, be sure to check out Jack & Shanan's, one of the steakhouses that can be found in Palm Cove, which is a short distance from Sea Temple Resort & Spa Palm Cove Hotel.
Palm Cove is also home to Silver Crescent Park, a popular park that is not too far from Pullman Palm Cove Sea Temple Resort & Spa.
Enjoy your stay in Palm Cove!
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Babysitting
Airport transportation
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Complimentary toiletries
Room service
Seating area
Clothes rack
Iron
Kitchenware
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family Resort
Languages Spoken
English, French
Location
60Somewhat walkable
Grade: 60 out of 100
23Restaurantswithin 1 km
6Attractionswithin 1 km
5 Triton Street, Palm Cove, Queensland 4879 Australia
Getting there
Rental CarsSee all Palm Cove car hire
1566Reviews40Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Our stay was magnificent. We only wish we had longer. Our room was so comfortable, spacious and quiet. All staff were so kind and really went over and aboard to make sure our stay was superb. A short stroll to the beach and few minutes more to the cafes. Plenty of sunbeds and a great size pool. Some shade cover over part of the pool during the day would be a great bonus. The breakfast was sensational with so much to choose from and the Asian fusion dinner was scrumptious. So much so we went back again. Thank you, we very much look forward to returning soon.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I get confused when review’s say a 5 star resort is dated if course they can b dated over 15 years old I base my reviews on the moment I book till I check out the sea temple covers all bases was checked in by natilie at reception very professional we booked a studio and was given a one bedroom without asking which was well appointed very clean and comfortable the pool areas are suburb and modern pool bar with a good happy hour the buffet breakfast could do with a little upgrade but overall five star we have already booked for next year which natillie sorted out quickly
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 2 weeks ago
Dear gjbrennan58, Thank you for taking the time to share your thoughts about your recent return stay at Sea Temple. We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. It's wonderful to read your perspective on how you evaluate a 5-star resort, focusing on the entire guest journey from booking to check-out. We share your sentiment that the age of a resort does not necessarily equate to it being dated, and we're delighted that you found Sea Temple to be a well-rounded and appealing destination. We're especially grateful for your kind words about Natalie, who provided you with a professional and welcoming check-in experience. We'll make sure to pass along your compliments to her, and we're pleased that she was able to accommodate you with an upgrade to a one-bedroom apartment. Thank you for choosing to stay with us again next year, and we're delighted that Natalie was able to assist with your future booking promptly. We look forward to welcoming you back and ensuring that your next stay is just as enjoyable as this one.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The booking process through Luxury Escapes was smooth and our 2 bedroom unit did not disappoint. It was spotlessly clean and contained everything we could possibly need. The bonus was our swim out area! The pool was lovely and we really couldn’t fault the staff or service from the Pullman. Special mention to the Spa. Would happily recommend and look forward to a return visit.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 2 weeks ago
Dear sallylaws0n, Thank you so much for taking the time to share your feedback with us. We're absolutely thrilled to hear that you had a fabulous and relaxing week during your recent stay at Pullman. Your kind words about our pool, staff, and service are greatly appreciated, and we'll be sure to share your compliments with our dedicated team members. We're equally delighted that you had a positive experience at our spa. Providing our guests with rejuvenating and memorable experiences is always our top priority. We look forward to welcoming you back soon! Kind Regards, Megan Kadic
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed over the October long weekend which was just fantastic. Staff welcomed us warmly on arrival and said hello every time with a smile. Room was a penthouse which was fantastic with lounges, bbq and spa which made the stay even better. The pool was busy being school holidays but we all had a great time. Food was good and tasty. Thanks for a wonderful stay.
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 24 Oct 2023
Dear Hi-there-all, Thank you so much for sharing your delightful experience during your stay at our resort. We are absolutely thrilled to read your review and learn that you had such a wonderful time during your visit. It's fantastic to hear that our warm and welcoming staff made your stay even more enjoyable. We take pride in creating a friendly and hospitable atmosphere for our guests, and your kind words are a true testament to our team's dedication. We're delighted that you had the opportunity to stay in one of our penthouse suites. It sounds like you made the most of the amenities in the room which is wonderful to hear. It's great to know that you and your fellow guests enjoyed the pool despite it being a busy time as well as our food offerings across the resort. Thank you once again for choosing us for your luxury stay in Palm Cove, and for sharing your positive feedback. We truly appreciate your support and look forward to welcoming you back for another exceptional experience in the future. Warm regards, Megan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Warm welcome upon arrival, excellent accomodation and dining options. Suitable for couples and/or families. Rooms and facilities as advertised. No real need to leave the resort as everything available on site. Staff extremely helpful and friendly.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: A few Kms out of town but bus schedule service available at a cost.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 21 Sept 2023
Dear Russell M, Your glowing review is a source of immense pride for our entire team. We are humbled to have exceeded your expectations during your stay in Palm Cove. We eagerly anticipate the privilege of hosting you again for another relaxing experience. Kind Regards, Megan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed on what should have been six nights on our Babymoon as we returned from a broader trip to Asia. Accor Gold Member. Not true king beds, simply two singles zipped together. The initial room we were allocated had faulty zippers and led to the beds splitting apart. This made worse by the fact that the request for a pregnancy pillow was ignored (and later claimed that it didn’t send through to Pullman despite every other Accor property I visited both before and after all picking it up). Reallocated to another room that had a broken toilet seat, faulty TV that wouldn’t turn off, unclean bedsheets (that the Room Division Director tried to claim didn’t exist until he realised I had photos), dust hanging from the ceiling and mould in the bathroom. In the end, after three nights, three room changes (including one at 11pm), several unreturned requests for contact by a completely absent GM I requested a refund and left early. Staff were argumentative and at one point said “I don’t think I should be held accountable for a Accor problem” despite Pullman very much being part of the Accor Group. Not worth my hard earned money or energy to deal with stoic, unapologetic and rude staff members who made it out as if I was creating the problems on my own holiday. If we didn’t have the service and room issues we had I still probably wouldn’t stay there. Common spaces were dated including the pool. Only ever 1 staff member anywhere (poolbar, reception, spa) and when running at the high occupancy that they are it was always slow. Evidently, after speaking with other guests who felt they were ripped off at their price-points, one quipped that this property is owned by a body corporate that Accor manage on their behalf which means they have no control to truly maintain the grounds properly. Will not return and don’t think you, reader, should either. You’re far better off at Cairns in terms of quality of rooms, location and value-for-money. …
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Review collected in partnership with Accorhotels.com
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 4 Sept 2023
Dear JosephA3345, Thank you for sharing your feedback with us. We sincerely apologize for the challenges you faced during your stay at our hotel. Your experience falls well below our usual standards, and we deeply regret any inconvenience caused. We value your input and would like to address your concerns personally. Please feel free to contact me at H8761-GM@accor.com so that we can discuss your experience further and provide a solution for you. Once again, we apologize for the issues you encountered and appreciate your valuable feedback. Kind Regards, Megan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Everything was wonderful - staff were friendly, facilities were comfortable and great location. Breakfast had a good variety. The pool was a good temperature. Easy car parking. The spa services were really enjoyable. Perfect to relax completely.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 20 Aug 2023
Hi BelleT705, Thank you kindly for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay! We hope to see you again soon. Kind Regards, Megan Kadic
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Lovely resort tucked away in peaceful tropical garden setting . Pools were fabulous and a short walk to the beach while being tucked away from the onshore breeze . Temple of tastes restaurant was great if a little pricey and Lagoon Bar had a good selection of lunchtime options . Only negative was our studio room which was a bit run down and dirty with green mould in shower , cracked tiles , leaking door etc and the room needed a good clean and makeover to justify the $500 per night price tag . Not what you expect for a 5 star hotel
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Eat at restaurants and cafes down the main strip to save $$
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 20 Aug 2023
Dear CatWoodley, Thank you for sharing your experience with us. We're glad you enjoyed the beautiful resort ambiance, dining options, the lovely pools, and the convenient beach access. We're sorry to hear about the issues you encountered in your studio room; rest assured, we take your concerns seriously and will work towards addressing them to ensure a better experience for our guests. Kind Regards. Megan Kadic
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here in July school holidays for 7 days. 2 adults and 4 kids ranging from 17 to 2. Stayed in 3 bedroom pool suite. The resort is very nice. Our apartment was lovely. 2 story, modern, lovely master bedroom with ensuite. The kids rooms were nice. Well appointed dining/kitchen. Plunge pool was great for kids and heated (it was a cool time of year). Excellent outdoor area with bbq and outside dining. Villa was right beside main pool and close to bar and restaurant. Only a minutes walk to the beach. Resort is a short 5 minute stroll to the main esplanade. Bar is nice place to have a drink and relax. House keeping very attentive. Lots of beach towels etc. Would we stay there again? Probably. The negatives are minor. The place is a little tired and just needs a little TLC. Masonry missing in the plunge pool, kitchen appliances and bit tired but clean. Servicing is a little over the top. BBQ cleaner, pool cleaner, housekeeping just seems like there is always someone there. Pool and bbq guy could probably come every second day? Buffet breakfast was ok but really the same as any other & wouldn’t 5 star. Biggest draw back was the lack of internet. Now someone will say “cmon mate you’re at a tropical resort what do you need the internet for?” the truth is you do. Booking things like tours to the reef etc is all online. The TV is internet and with 4 kids we’re not out on the town at night and might want to relax with a glass of wine and a movie after the kids go to bed. It’s no point having Netflix and Foxtel if you can’t use it. When we called reception they said it was due to the weather? Well it was 26, not a cloud in the sky and light sea breeze all week. Our internet works in Southern Tassie with the wind blowing off the ocean at 100km/h and raining sideways. Minor things just can’t give it 5 stars for $1200 a night.…
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Book ahead for restaurants in town especially in school holidays.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 20 Aug 2023
Good Afternoon michaelbZ5713HT, Thank you for taking the time to leave a comprehensive review. I am pleased to hear that you enjoyed the apartment, its facilities and overall experience. our comments about the servicing frequency and internet connectivity are duly noted, and we'll work to strike the right balance. We value your input and hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. Kind Regards, Megan Kadic
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
THE GOOD STUFF - the pools area and landscaping is lovely and well maintained - Lagoon Bar is very nice - all the staff I dealt with were pleasant and professional - they fully refunded my last night when I left a day early due to the noise, without me even having to ask for a refund. A very pleasant surprise. THE NOT-SO-GOOD STUFF - hotel wifi was so poor (ok for email, but video dropped out and buffered endlessly) that I used my phone's hotspot instead - no fan in the bathroom meant the room was hot and humid after a shower - STUDIO ROOM, which is what I had, is basic and tiny (most assuredly not "spacious" as the hotel website says). The website also says: "simple yet luxurious" -- simple, yes, but I saw no luxury! Not even a bathrobe in the closet. The bathroom is large, but the living area of the room has maybe 1m of clearance around the bed. (see photo) There is no comfortable chair to sit on, so the choice is the bed or a 'desk chair' that looks like a cast-off from a dining area. The balcony chairs are equally uncomfortable but in a totally different way -- no back support, and you slump, you don't sit. (see photo of chairs) Two people would constantly be in each others' way in that room. - I could rarely sit (or stand!) on the balcony, or even open the door for air, due to... - THE NOISE from the open-air restaurant and bar. I had the immense misfortune to be given room 223, directly above both. (I'm sure other nearby rooms had the noise just as bad.) In addition to the noise, the smell of the food drove me off the balcony -- the smell of food is appealing only if you are about to eat it; otherwise, it is not welcome and not pleasant, particularly if the food is meat and you are a vegetarian. - THE WEDDING RECEPTION on Sunday evening was even noisier than the general restaurant, with the addition of amplified speeches and party music going thump-thump. That was the last straw, and I jumped online to book somewhere else. - LIVE MUSIC on Sunday afternoon in the lagoon bar. Also open air. No escape. Bottom Line: Would I stay here again? NO.…
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Date of stay: July 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: If a studio room is the only thing available, go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Pullman Palm Cove Sea Temple Resort and Spa
Responded 20 Aug 2023
Dear Anon2018etc, Thank you for sharing your detailed feedback about your recent stay. We appreciate your positive comments about the pools, landscaping, Lagoon Bar, and our staff's professionalism. We apologize for the issues you encountered, such as the poor WiFi, lack of a fan in the bathroom, and the noise disruptions from the restaurant, bar, and events. We understand your disappointment with the studio room's size and amenities not meeting your expectations. We take your feedback seriously and will review our website's descriptions to ensure accuracy. We're sorry for any discomfort caused by the balcony chairs and the noise disturbances from the open-air areas and events. We value your feedback, and while we understand your decision not to stay with us again, we sincerely hope you had some positive memories from your stay. If you ever reconsider, we would appreciate the chance to provide you with an improved experience. Thank you for sharing your thoughts. Kind Regards, Megan Kadic
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Palm Cove area.
PRICE RANGE
AU$217 - AU$327 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sea temple resort & spa palm cove hotel palm cove, sea temple resort and spa palm cove, sea temple resort palm cove
LOCATION
AustraliaQueenslandCairns RegionPalm Cove
NUMBER OF ROOMS
68
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Claim Your ListingPULLMAN PALM COVE SEA TEMPLE RESORT AND SPA (AU$217): 2023 Prices & Reviews - Photos of Resort - Tripadvisor
Frequently Asked Questions about Pullman Palm Cove Sea Temple Resort and Spa
Which popular attractions are close to Pullman Palm Cove Sea Temple Resort and Spa?
Nearby attractions include Palm Cove Beach (0.9 km), Village Gallery (1.2 km), and Silver Crescent Park (0.7 km).
What are some of the property amenities at Pullman Palm Cove Sea Temple Resort and Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Palm Cove Sea Temple Resort and Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Palm Cove Sea Temple Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Palm Cove Sea Temple Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Palm Cove Sea Temple Resort and Spa?
Conveniently located restaurants include 27 Degrees, Espresso & Co Cafe Bar, and Temple of Tastes Restaurant.
Are there opportunities to exercise at Pullman Palm Cove Sea Temple Resort and Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Palm Cove Sea Temple Resort and Spa have airport transportation?
Yes, Pullman Palm Cove Sea Temple Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Palm Cove Sea Temple Resort and Spa located near the city centre?
Yes, it is 0.8 km away from the centre of Palm Cove.
Are any cleaning services offered at Pullman Palm Cove Sea Temple Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Palm Cove Sea Temple Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.