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Sarayi Boutique Hotel

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Sarayi Boutique Hotel
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300 Reviews from our TripAdvisor Community

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Showing 292: English reviews
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Cairns Region, Australia
Reviewed 4 days ago NEW

My partner and I needed to stay at Palm Cove for 1 night due to a wedding we were attending at Nu Nu Restaurant. My partner always wanted to see what Sarayi was like for accommodation as it appears quite "swish" from the outside. So we stayed on a Saturday night and were slightly disappointed with the condition of our...

Thank Stefan B
Reviewed 4 weeks ago

Stayed 2 nights here and it was wonderful! Right in the middle of the esplanade and the view from our balcony was great! When we arrived the man in reception was checking in other people but acknowledged us immediately. We requested an upgrade and this was no problem. Smiling, friendly staff and lovely, clean room made this a very enjoyable...

Thank Robert D
Reviewed 18 February 2017 via mobile

Great location just meters from the water with amazing views of the mountains and the pool is just perfect. Got a free room upgrade due to the weather by John who was just outstanding, friendly and knowledgeable. The rising star restaurants staff, services and food was great too. Overall a perfect package what i was looking for in palm cove.

1Thank Jay M
Reviewed 8 February 2017

What puts this hotel part from the others is the staff - they couldn't do enough to make us happy. The rooms aren't the best I've stayed in but are very comfortable and clean and the rates are extremely reasonable. I would defiantly stay there again.

Thank Belinda H
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Belinda, Thank you for your kind words. We always aim to make our guests' experience as enjoyable as possible. Look forward to you staying with us in the future. Cheers, John

Cairns, Australia
Reviewed 1 February 2017

We loved our stay at Sayari, staff are very accommodating ( thanks John ) the restaurant out the front was excellent, close to all restaurants in Palm Cove. Right across the road from the beach. And the biggest bonus was we could have our old dog with us in the studio rooms, with a little courtyard out the back it...

Thank Melissa F
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Melissa, Thank you for your review . Being in the centre of Palm Cove, directly across from the beach, we have a fantastic location. Cheers, John

Singapore, Singapore
Reviewed 18 January 2017

We stayed here as a family in the first week of January. A couple with two kids 4 and 9 years old. We stayed in a one bedroom appartement. Double bed in the bedroom (no window in the bedroom we left the door open) and double sofa bed in the living room. Good silent air conditioner in the bedroom and...

Thank wendyg61
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Wendy, Thank you for your review. It was a pleasure to have your family stay with us . Warm regards, John

Presteigne, United Kingdom
Reviewed 15 January 2017 via mobile

Lovely clean hotel John who is the manager and on reception is one of the friendliest and most helpful people you could ever meet had a fantastic stay would highly recommend to anyone looking to stay in palm cove which is a buitifull place

Thank Phil G
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Phil, Thank you very much for your review, and very kind words. I hope the change in temperature wasn't too much of a shock when you got home ! Warm regards, John

Geneva, Switzerland
Reviewed 13 January 2017

Hello travellers, My wife and I visited Sarayi for 6 days. We are picky travellers especially we stayed in a luxury 5* hotel just before arriving to Palm Cove/Sarayi. We had a pleasant time here. The rooms were clean and spacious. Everything went smooth. Late arrival checkin conditions were very well explained and checkout process was very smooth. John Astle...

Thank anonymous1232015
John A, General Manager at Sarayi Boutique Hotel, responded to this review

Dear Bushra & Fahad, It was lovely to have you stay at Sarayi, and a real pleasure to help organise your tours so that you had such a great time exploring Tropical North Queensland. Cheers, John

Reviewed 6 January 2017 via mobile

Thank you for an awesome holiday with our 2 little fur babies. We all enjoyed our stay. The location we found to be central to everything and thank you for helping to book Kuranda and all the tips. Look forward to seeing you again soon. The girls - 109.

Thank A-Dining-Customer
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Thank you girls . It was lovely to have you all stay !

Sydney, Australia
Reviewed 30 December 2016 via mobile

I had a 1 bedroom apartment in this boutique complex. It is very pleasant right opposite the beach. The rooftop pool and spa add additional comfort. All mod cons, free WiFi. 2 cafes on ground floor. I had Coles online delivered. However there is a supermarket a short walk away. A 10 minute walk to liquor store. You are right...

Thank Jim T
JohnAstle, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Jim, It was lovely to have you stay in one of our Mountain View apartments, and experience NYE in Palm Cove. Like you said, we are in the heart of Palm Cove, and everything is walking distance. Cheers, John

92 photos of this hotel

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Pool/Beach Area (28)
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Hotel & Grounds (19)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
We are a family owned boutique hotel located in the heart of Palm Cove directly opposite the beach. Accommodation types range from Garden Studios to Ocean View one bedroom apartments. Our rooftop pool offers breathtaking views to the mountains and we have both an on-site restaurant, and convenience store within the hotel. ... more   less 

Additional Information about Sarayi Boutique Hotel

Address: 95 Williams Esp, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Cairns Region > Palm Cove
Price Range: $109 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sarayi Boutique Hotel 4*
Number of rooms: 26
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove
Sarayi Boutique Hotel Palm Cove, Queensland
Hotel Style:
#7 On the Beach Hotel in Palm Cove
#9 Luxury Hotel in Palm Cove
#9 Romantic Hotel in Palm Cove
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Questions & Answers

Here's what travellers have asked, with answers from Sarayi Boutique Hotel staff and other travellers.
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Questions? Get answers from Sarayi Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room upgrade and you should get it.”
 of 5 bubbles 580StefanB, 26 Mar 2017 | Read review
“There isn't a lift and the pool in on the roof so if you have trouble climbing stairs ask for a ground floor room”
 of 5 bubbles 390belindah, 7 Feb 2017 | Read review
“Studio room is a great size with a seperate kitchen,microwave and lounge for kids”
 of 5 bubbles drab273, 15 Nov 2016 | Read review
“Choose a room with an ocean view”
 of 5 bubbles heatherC233, 7 Oct 2016 | Read review
“Our son uses elbow crutches to assist him with walking & the room & bathroom were very accessible.”
 of 5 bubbles mad222016, 10 Sep 2016 | Read review
5 of 5